Haptic fail

Gooberton

macrumors 65816
Original poster
Jun 20, 2010
1,245
591
The haptic doesn't work all the time
Here we go, that was the one thing I wanted get a text on silent
It's not working ?!?
 

BrettDS

macrumors 65816
Nov 14, 2012
1,088
223
Orlando
If it's just the haptic feedback that's not working but you're still getting a notification on your watch, then it could be a defective watch or you could have it too loose. If the watch is loose it can be difficult to feel the haptic feedback.

If you're not getting notifications at all, then is your phone on? If the phone is on and unlocked then it doesn't send notifications to the watch, under the assumption that you're using the phone and you'll see the notification there.
 

Gooberton

macrumors 65816
Original poster
Jun 20, 2010
1,245
591
I'd like more input are we doing something wrong or is it a defect ?

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If it's just the haptic feedback that's not working but you're still getting a notification on your watch, then it could be a defective watch or you could have it too loose. If the watch is loose it can be difficult to feel the haptic feedback.

If you're not getting notifications at all, then is your phone on? If the phone is on and unlocked then it doesn't send notifications to the watch, under the assumption that you're using the phone and you'll see the notification there.
Im getting the notification, and feel the haptic sometimes
 

BrettDS

macrumors 65816
Nov 14, 2012
1,088
223
Orlando
That definitely sounds like a defective watch:( if you have an apple store near by they should be able to replace it for you.
 

Gooberton

macrumors 65816
Original poster
Jun 20, 2010
1,245
591
That definitely sounds like a defective watch:( if you have an apple store near by they should be able to replace it for you.
I've done more testing. Not looking good. The most definitive was it was working only when volume was up then it stopped doing that too
 

JoEw

macrumors 68000
Nov 29, 2009
1,514
851
I've done more testing. Not looking good. The most definitive was it was working only when volume was up then it stopped doing that too
Call your Apple store and make sure they have replacement units in store, you'll probably walk out with a brand new watch.
 

jannette

macrumors 6502
Oct 13, 2011
254
61
Bishop's Stortford
If you're not getting notifications at all, then is your phone on? If the phone is on and unlocked then it doesn't send notifications to the watch, under the assumption that you're using the phone and you'll see the notification there.
Thanks for this.....I could not understand why it worked sometimes and not others....as you say, it was because my phone was unlocked. :)
 

Kent01

macrumors 6502
Apr 22, 2015
349
28
Massachusetts
My roommate just had his replaced after talking to support chat online and booking a genius bar appointment. He said it took 12 minutes and he walked out with a new 38mm sport blue.
 

segrobja

macrumors regular
Sep 20, 2013
226
103
NYC
Mine was low/faint. Adjusted it in the settings in the Apple Watch App and it was fine after that. I do notice that I dont get it for some notifications, such as Instagram. But that isnt weird cause I dont get audio notifications on my phone from Instagram.