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Has anyone e-mailed Tim Cook about...

qpid360

qpid360

macrumors 6502a
Original poster
Apr 23, 2009
580
140
Pasadena, CA
Since users are still quite divided on whether the watch is safe to be worn in the shower or not, I'm curious if anyone has attempted to e-mail Tim Cook for his response? Yes, the instructions state it's not safe to be worn under pressurized water, but if Mr. Cook wears his without issues, and even Apple's instructions are to RUN IT UNDER WATER to fix digital crown issues, then I can see why people are confused.
 
...no and no one should. Is it really that big of deal to take it off before the shower?
 
qpid360 said:
Since users are still quite divided on whether the watch is safe to be worn in the shower or not, I'm curious if anyone has attempted to e-mail Tim Cook for his response? Yes, the instructions state it's not safe to be worn under pressurized water, but if Mr. Cook wears his without issues, and even Apple's instructions are to RUN IT UNDER WATER to fix digital crown issues, then I can see why people are confused.
Click to expand...

You really think Tim isn't aware that his use of it is contrary to what's in the warranty / recommended care and use? (or course, he wouldn't be paying for his watches either, as an Apple executive)

Eg. If you have a very powerful massaging shower head and it hits the mic port with just the right force to push back the rubber seal and get water inside the compartment, so now it can play mayhem with the electronics...

You think this should be covered by Apple's warranty?

They don't advertise it as a waterproof watch. Water resistant. Able to stand up to regular day to day use.

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JayLenochiniMac said:
It doesn't really matter. If there's water ingress it'll be replaced under the standard warranty.
Click to expand...

You don't think they're going to close that loop? Turn around and charge people after the fact, after the watch is reviewed by their technicians?
 
fischersd said:
You don't think they're going to close that loop? Turn around and charge people after the fact, after the watch is reviewed by their technicians?
Click to expand...

How will the technicians be able to tell it went deeper than 1 meter and/or for longer than 30 minutes, the criteria for the IPX7 water resistance rating?
 
As I posted on another thread on this topic, I am a Kickstarter owner of a Pebble watch. This watch is WaterProof, not just water resistant like the :apple:watch. I do not wear my Pebble in the shower, nor even under the faucet when doing dishes etc.

The only reason to wear a Pebble in the shower is to control the music on your iPhone which isn't in the shower anyway. This can wait till later. Any notifications, texts, or e-mails can wait until your out also.

Sorry but to me the correct answer is: don't wear any watch in the shower.
 
I think this is a relevant point. You'd be well within your statutory rights to expect Apple to repair your watch if it was damaged in the shower given that the CEO of that company publicly stated he wears his watch in the shower!
 
JayLenochiniMac said:
How will the technicians be able to tell it went deeper than 1 meter and/or for longer than 30 minutes, the criteria for the IPX7 water resistance rating?
Click to expand...

Because the rubber gasket that is blown out isn't faulty and tests to still survive pressure at IPX7 and above pressure?

My guess is, the components protecting it from moisture are well above the rating - so those that do manage to get water inside shouldn't expect to be covered by warranty.

(queue the australians swimming with it video) :)
 
davidec said:
I think this is a relevant point. You'd be well within your statutory rights to expect Apple to repair your watch if it was damaged in the shower given that the CEO of that company publicly stated he wears his watch in the shower!
Click to expand...

It doesn't really matter what the CEO says. The only criteria is whether it sustains water ingress within the scope of the Watch's official IPX7 water resistance rating.

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fischersd said:
Because the rubber gasket that is blown out isn't faulty and tests to still survive pressure at IPX7 and above pressure?

My guess is, the components protecting it from moisture are well above the rating - so those that do manage to get water inside shouldn't expect to be covered by warranty.

(queue the australians swimming with it video) :)
Click to expand...

And showering is going to cause that? Let's stick with showering, not deep diving or anything outside of IPX7.
 
Has anyone e-mailed Tim Cook about... his sexi Alabama accent that should give hope to millions of uneducated hicks from the south that they too can be a billionaire?


Yes, I have. Still waiting for his reply.
 
JayLenochiniMac said:
And showering is going to cause that? Let's stick with showering, not deep diving or anything outside of IPX7.
Click to expand...

You think the water pressure at 1m is comparable to the pressure spray of a shower head?

This site states the water pressure of 1m is 1.4psi: http://www.engineeringtoolbox.com/hydrostatic-pressure-water-d_1632.html

The US Environmental Protection Agency says shower heads are rated at 80psi, but many regulator valves are limited to 45psi here: http://www.epa.gov/WaterSense/pubs/faq_showerheads.html

So, most people will be somewhere between, many opting for the higher end (as more pressure provides a more robust experience).

Given the above - do you still think each stream is going to be less than 1.4psi???
 
qpid360 said:
Since users are still quite divided on whether the watch is safe to be worn in the shower or not, I'm curious if anyone has attempted to e-mail Tim Cook for his response? Yes, the instructions state it's not safe to be worn under pressurized water, but if Mr. Cook wears his without issues, and even Apple's instructions are to RUN IT UNDER WATER to fix digital crown issues, then I can see why people are confused.
Click to expand...


Unlike most of us on this simple web forum, if Mr. Cook's watch gets damaged in the shower, not only does he have the means to easily replace it, but probably would get a replacement free.

So, yeah. Go ahead and email Tim Cook. I'm sure your experiences will mirror his. And if yours dies by chance, well, that's the roll of the dice, kid.
 
fischersd said:
You think the water pressure at 1m is comparable to the pressure spray of a shower head?


Given the above - do you still think each stream is going to be less than 1.4psi???
Click to expand...

Perhaps much less.
1. Because that is the total PSI coming out of the shower head.
2. The water disperses widely from the shower head, e.g. not directed directly at the watch.
3. When the water hits the watch it is probably already at least several feet away from the shower head (except for when washing you hair).

It isn't the PSI coming out of the showerhead that is relevant, it is the PSI of the water hitting you iWatch.
 
Last edited:
fischersd said:
You think the water pressure at 1m is comparable to the pressure spray of a shower head?

This site states the water pressure of 1m is 1.4psi: http://www.engineeringtoolbox.com/hydrostatic-pressure-water-d_1632.html

The US Environmental Protection Agency says shower heads are rated at 80psi, but many regulator valves are limited to 45psi here: http://www.epa.gov/WaterSense/pubs/faq_showerheads.html

So, most people will be somewhere between, many opting for the higher end (as more pressure provides a more robust experience).

Given the above - do you still think each stream is going to be less than 1.4psi???
Click to expand...

That's debatable; however, Apple will be obligated to replace water ingress under the standard warranty unless you tell them you went deeper than 1 meter or swam longer than 30 minutes (which is outside the IPX7 rating). Otherwise, they'd be faced with a class action lawsuit like what happened with the various iDevices.

The only reason they recommend not submerging it is it's quite easy to go deeper than 1 meter (which isn't that deep) if people swim with it. Moreover, people are not likely to restrict their swimming to just 30 minutes.
 
I emailed tim and he said i should buy another watch just in case the shower breaks the watch and i dknt have time to wait for a replacement.


Bought another, shipping in june
 
Your thread title goes well with almost any thread title directly below it. Now it's "Has anyone e-mailed Tim Cook about... 38mm SS Soft Pink Modern Buckle". Unlimited possibilities! :D
 
fischersd said:
Because the rubber gasket that is blown out isn't faulty and tests to still survive pressure at IPX7 and above pressure?

My guess is, the components protecting it from moisture are well above the rating - so those that do manage to get water inside shouldn't expect to be covered by warranty.

(queue the australians swimming with it video) :)
Click to expand...

It would cost Apple more to perform those tests than it would to replace your watch, so from a financial point of view it makes more sense to them to replace the watch.

Also, do you REALLY think they will have the equipment and certified personell to do that in-store? After 6 months when stores start keeping stock of "white box" watches like they do with phones, they will be replacing on the spot like they do with phones.

It takes too much time and effort to do what you've just said. A lot longer than any "genius" (I hate that term) appointment.

You say the seals will be "well above" the IPX7 rating so if water gets in it shouldn't be replaced under warranty....you do realise that Apple is not perfect and there is such a thing as defective seals/manufacturing defects. There was a thread on here by a guy who had a gap at the top of his screen and from the picture it looked like there was a section along the top that had the seal missing. These kinds of defects will let water in and will be covered under warranty.
 
These are exactly the types of emails that Tim prioritises to answer first ;)
 
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