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I don't think there's anything wrong with buying open box, it carries the full warranty. But that computer should have been returned a long time ago.
 
I don't think there's anything wrong with buying open box, it carries the full warranty. But that computer should have been returned a long time ago.


I am not saying there is anything "wrong" with it, but the buyer has to understand that the odds are often against them and that Best Buy isn't testing these, repairing these and putting them on the shelf, they are just putting them out there as open box and letting the next buyer find out whether there is anything wrong with it or not.
 
they are just putting them out there as open box and letting the next buyer find out whether there is anything wrong with it or not.

Which is great, since they pay us to do that! Saved me a lot of money on my Sony A7, which was indistinguishable from new, and has been flawless.
 
Which is great, since they pay us to do that! Saved me a lot of money on my Sony A7, which was indistinguishable from new, and has been flawless.

Yeah, you can definitely get lucky. I have returned plenty of items that were in perfect working order but just didn't meet my needs for one reason or another, but I have also returned some with serious issues or that were DOA and really should not be resold.

One thing I really like is REI Garage sales because REI (at least the one near me) writes on the tag exactly why the customer returned the item, leaving it up to the customer to decide if they want to take a chance on trying to figure the issue out. I have picked up a couple of GoPro's cheap that way because I could tell it was likely a matter of the camera being smarter than the previous owner, based on the description and maybe they were missing batteries or the micro-USB cables or the like.

It would be nice if Best Buy would do something similar, but in my experience at least, they don't. They just have "open box" items and it's up to you to decide if you want to take the chance that it was returned for a serious problem or just a change of mind.
 
One thing I really like is REI Garage sales because REI (at least the one near me) writes on the tag exactly why the customer returned the item, leaving it up to the customer to decide if they want to take a chance on trying to figure the issue out.

Yeah, good idea. As long as the warranty is there, the risks remain low, even if you get a bad one.
 
Yeah, good idea. As long as the warranty is there, the risks remain low, even if you get a bad one.

It does remain low, but it can lead to some frustration like generationfourth had and can tend to make customers a bit wary and that negative experience sometimes ends up on forums, such as this one. I didn't mean to derail the thread with the open box issues, my apologies to the OP for that :)
 
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I'm in a similar dilemma. I purchased a brand new 2016 base model 256G nTMBP and the form factor is great. I purchased it from BestBuy for $1250 + tax and have 15 days to return or exchange it. The keyboard is the one thing I am having "issues" with. It feels cramped and it's pretty darn loud, probably because I'm pressing on it too hard?

The 2016 models have hit the apple refub store and I suspect will be dropping in price significantly soon. I would prefer to get the 2015 model but the 2016 smaller form factor is what appeals to me.

Decisions ... decisions ...
 
People started asking me if I sell my rMBP 2015.
I said no, because it's the best rMBP ever imo
 
The keyboard is the one thing I am having "issues" with. It feels cramped and it's pretty darn loud, probably because I'm pressing on it too hard?

Ha, well, how hard you press does affect the sound. Have you ever played piano? Treat the things you type like they're marked p and it will be nice and quiet.
 
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