I7guy

macrumors Penryn
Nov 30, 2013
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Gotta be in it to win it
I saw the post in question and while the analogy was questionable I took it to mean a parallel between a learned behavior or an inborn behavior. I did not think the poster was equating homosexuality with murder and rape. And that could be why the post wasn’t moderated.

As an aside the loons are out in full force in that thread. I feel the mods should clean up the off-topic comments and references to China and virtue signaling.
 
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TiggrToo

Suspended
Original poster
Aug 24, 2017
3,360
7,429
Out there...way out there
I saw the post in question and while the analogy was questionable I took it to mean a parallel between a learned behavior or an inborn behavior. I did not think the poster was equating homosexuality with murder and rape. And that could be why the post wasn’t moderated.

As an aside the loons are out in full force in that thread. I feel the mods should clean up the off-topic comments and references to China and virtue signaling.

The poster made it clear that there are things that happen in nature that are not acceptable when talking about homosexuality - and then pulled in murder and rape.

As an out member of the LGBT group I found this straw man attack incredibly offensive and quite vile. And it’s not their first post on the matter either.

I do not believe this is a look that @arn wishes to have here on MR, hence me calling it out.
 
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I7guy

macrumors Penryn
Nov 30, 2013
26,246
14,546
Gotta be in it to win it
The poster made it clear that there are things that happen in nature that are not acceptable when talking about homosexuality - and then pulled in murder and rape.

As an out member of the LGBT group I found this straw man attack incredibly offensive and quite vile. And it’s not their first post on the matter either.

I do not believe this is a look that @arn wishes to have here on MR, hence me calling it out.
I’m not going to debate the debate of a nature vs nurture discussion. You posted I responded. I suggested the mods clean up the thread; it’s up to them.
 
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Weaselboy

Moderator
Staff member
Jan 23, 2005
31,667
11,336
California
I reported the post and have been told that no action needs be taken.
It looks like you reported two posts in that thread. One report was accepted and a post removed and another rejected. I cannot get into the details here due to our privacy policy, but the whole string of posts surrounding that topic were removed.

If you would like more information please use the contact us link to discuss with the admins.

 
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TiggrToo

Suspended
Original poster
Aug 24, 2017
3,360
7,429
Out there...way out there
It looks like you reported two posts in that thread. One report was accepted and a post removed and another rejected. I cannot get into the details here due to our privacy policy, but the whole string of posts surrounding that topic were removed.

If you would like more information please use the contact us link to discuss with the admins.

I’m good with the eventual resolution.

Thanks!
 
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bpeeps

macrumors 68040
May 6, 2011
3,402
3,620
It looks like you reported two posts in that thread. One report was accepted and a post removed and another rejected. I cannot get into the details here due to our privacy policy, but the whole string of posts surrounding that topic were removed.

If you would like more information please use the contact us link to discuss with the admins.


In general, when you wonder why a post you reported wasn't moderated, it's a good idea to ask via the Contact Us form. That starts a formal review process.
As someone who's recently used the contact link, you don't respond to it, thus the suggestions here to do so are quite useless.
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
35,438
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As someone who's recently used the contact link, you don't respond to it, thus the suggestions here to do so are quite useless.
Bolded:

Sure they do. Unless, of course, you contacted them strictly to chastise them over a ruling for a recent suspension you had, or just to provoke or start an argument, then I can see why they wouldn’t respond if you’re trying to flame bait. But the administrators have said many times, they respond when they actually have the time, which it can take up to a week in some cases.
 
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tobefirst

macrumors 601
Jan 24, 2005
4,276
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St. Louis, MO
Bolded:

Sure they do. Unless, of course, you contacted them strictly to chastise them over a ruling for a recent suspension you had, or just to provoke or start an argument, then I can see why they wouldn’t respond if you’re trying to flame bait. But the administrators have said many times, they respond when they actually have the time, which it can take up to a week in some cases.
Or a few months in a case of mine a few years ago.
 
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Madhatter32

macrumors 6502
Apr 17, 2020
327
937
They do not respond to the contact us reports. I have tried and it is like talking to yourself in the mirror. It may feel good to try but there is no one on the other side. The best way to get them to address a concern is to publically shame them in the Site and Forum Feedback section.
 
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Weaselboy

Moderator
Staff member
Jan 23, 2005
31,667
11,336
California
As someone who's recently used the contact link, you don't respond to it, thus the suggestions here to do so are quite useless.
I do see a contact you sent in in May that was not answered because there was no question posed.
 
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Weaselboy

Moderator
Staff member
Jan 23, 2005
31,667
11,336
California
They do not respond to the contact us reports. I have tried and it is like talking to yourself in the mirror. It may feel good to try but there is no one on the other side. The best way to get them to address a concern is to publically shame them in the Site and Forum Feedback section.
The contact you sent in is still actively being discussed as recently as yesterday afternoon. It has not been overlooked.
 
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bpeeps

macrumors 68040
May 6, 2011
3,402
3,620
I do see a contact you sent in in May that was not answered because there was no question posed.
Then put a question mark at the end of the last sentence if that's the caveat necessary for a response. I wasn't aware my message needed to be phrased like a contestant on Jeopardy. It's simply poor form to not give any response at all when I've obviously taken the time to use the contact link.
 
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Weaselboy

Moderator
Staff member
Jan 23, 2005
31,667
11,336
California
The issue I see with the “Contact us” method is that it feels like a black hole. You submit but then have zero tracking.

That may be fine for you guys, it’s lousy for the rest of us.
They are tracked internally, but if you sent in a contact and you feel like it has been forgotten, you can always send in another asking for an update.

Most contacts get handled in a few days, but some that involve larger policy issues sometimes take more time so everybody involved can weigh in.
 
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annk

Administrator
Staff member
Apr 18, 2004
14,541
6,636
Somewhere over the rainbow
Contact messages, which are handled by the administorators, typically contain one of the following:
  1. Questions or complaints about moderation
  2. Technical problems with the site or an account
  3. Tips about a potential problem with a user, such as a pattern of trolling or a possible reregistration (these can be sent via a post report in most cases)
  4. Requests for account cancellation
  5. Requests for a username change
  6. Questions about the rules or suggestions for changes in the rules
  7. Rants that contain no question or only rhetorical questions
  8. Insults and profanity directed at the staff
  9. A combination of 7 and 8
  10. Messages from users who are clearly spammers
Numbers 7 to 10 are generally not answered. We have thick skin and can usually ignore insults and rants if there's a genuine question being asked.

If anyone else doesn't get a response, check your spam filter. If the response isn't there, please let us know via a direct message to an admin. While a few contacts do require extended discussion because they touch on a grey area (such discussions can take time across time zones), everyone who sends a real question or complaint without cussing out the staff should get a response.

@TiggrToo you should be able to create a Zendesk account in order to track your ticket. @sman789 can correct me if I'm wrong here, but I've been able to do that as a user on another forum that uses Zendesk for support. Otherwise, @Weaselboy is correct - they are tracked and documented, down to time stamps, in the forum records. Just contact an admin or send a contact if you wonder about a specific ticket.
 
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The-Real-Deal82

macrumors G4
Jan 17, 2013
11,463
17,510
Wales, United Kingdom
The issue I see with the “Contact us” method is that it feels like a black hole. You submit but then have zero tracking.

That may be fine for you guys, it’s lousy for the rest of us.
I can’t say I was very impressed with the process last time I used it and will think twice about using it in future unless I really have to.
 
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ronntaylor

macrumors regular
Jan 16, 2004
219
3,168
Flushing, New York
They are tracked internally, but if you sent in a contact and you feel like it has been forgotten, you can always send in another asking for an update.
84d50a10-67c9-4de0-97db-767f147b3d5c_text.gif

 
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SuperMatt

macrumors 65816
Mar 28, 2002
1,494
8,138
Bolded:

Sure they do. Unless, of course, you contacted them strictly to chastise them over a ruling for a recent suspension you had, or just to provoke or start an argument, then I can see why they wouldn’t respond if you’re trying to flame bait. But the administrators have said many times, they respond when they actually have the time, which it can take up to a week in some cases.
How would you know? Since you don’t see the submissions or responses, this is just your guess at what happens. You’re also assuming that the other poster is doing what you suggested, and again - there is no way for you to know that.
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
35,438
38,510
How would you know? Since you don’t see the submissions or responses, this is just your guess at what happens. You’re also assuming that the other poster is doing what you suggested, and again - there is no way for you to know that.
Yes, I agree. I wouldn’t know that concretely. So I did assume to some degree, but I do have a general idea of how some things work being involved over the years, which is not everything I’ve posted is guesswork.
 
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I7guy

macrumors Penryn
Nov 30, 2013
26,246
14,546
Gotta be in it to win it
That dividing line is the tough call and it’s ever a changing landscape, which is why the moderators may have decided not to have escalation for certain topics.

Personally I ignore trolling comments, sometimes…it doesn’t bother me as I realize in an Internet forum there’s all sorts of idiocy.
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
35,438
38,510
That dividing line is the tough call and it’s ever a changing landscape, which is why the moderators may have decided not to have escalation for certain topics.

Personally I ignore trolling comments, sometimes…it doesn’t bother me
as I realize in an Internet forum there’s all sorts of idiocy.
To be honest I7 Guy, (and I realize you’ve been a long standing member here), I’ve had many discussions with you over the years [Both in tech, ect] but you do fall for the ‘troll bait’ quite often. Rather you recognize it or not as ‘trolling’, is a totally different spectrum, but as much as you are insightful, you also easily are trapped into others trolling techniques from what I’ve observed over the years in various threads. I realize we all have different perceptions of what trolling is, but when you’ve been online long enough, you can see all forms no matter how clever somebody thinks they are.
 
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I7guy

macrumors Penryn
Nov 30, 2013
26,246
14,546
Gotta be in it to win it
To be honest I7 Guy, (and I realize you’ve been a long standing member here), I’ve had many discussions with you over the years [Both in tech, ect]
Yes we have, some very congenial ones at that.
but you do fall for the ‘troll bait’ quite often. Rather you recognize it or not as ‘trolling’, is a totally different spectrum, but as much as you are insightful, you also easily are trapped into others trolling techniques from what I’ve observed over the years in various threads. I realize we all have different perceptions of what trolling is, but when you’ve been online long enough, you can see all forms no matter how clever somebody thinks they are.
I had to laugh because in a sense this is correct...but I also ignore a lot also.
 
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