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Have you been contacted by [UK] o2 yet? It's early July now!
- Thread starter johnwin
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hopefully we will all get an email from o2 this week explaining what's going to happen. I've heard Thursday or Friday we will know.
hopefully we will all get an email from o2 this week explaining what's going to happen. I've heard Thursday or Friday we will know.
I know you can change the phone before the contract ends. My point is that you have to do it online (minimum delay 3 days?).
They are doing this so that all the siny new ones in the store go to new customers on the 11th - they need new blood. Letting early adopters take them all from the stores on the 11th gives them no new revenue beyonf the capital receipts for the sale of the phone.
They want the £630 revenue stream generated by the new customer (assuming £35/month for 18 months)
Simple economics
I agree with the maths... it's hard not to... however.. it would be very bad customer relations and I really doubt Apple would like the much!
if they don't provide some way for the early adopters to upgrade on the 11th then they will seriously dent their reputation both O2 and Apple.
After all it's the early adopters who've basically forced the fast turn around of the iphone. If we hadn't all gone out and bought it, it would be a flop and not a success!
--Zed
I don't see that happening - but let us know if it does.
No one (not even Royal Mail) will have these things 'in the system' before 11th (IMO)
Maybe because it's a call centre and not a retail outlet where they deal with customers face to face each day?
Whatever the reason, I just wish 02 would say something.
On another note, anybody worried that no reviews of the phone have been forthcoming so far? Is there an embargo on such reviews, or is the phone not up to much (heaven forbid!).
I wish I shared you belief in corporate humanity zed, but I don't.
Revenue, revenue, revenue. This iteration of the iPhone is going to be the break through one - early adaptors will be only a drop in the ocean
it's likely that the marriage of the phone and software has only just started to happen. The Software is still officially in development or only just gone Golden Master.
I would expect people to get their review phones this week.
--Zed
I was told the same thing. Upgrades would be processed prior to the launch and dispatched on the 10th July for delivery the next day. Now to await o2 contacting me later this week
Alternatively the info could be incorrect and we'll all be
I am just off the phone to 02 and they don't have a clue about anything. They cannot setup a contract or anything cant even give good advice.On guy said u will need to order it on the day. They don't have a bludy clue about the iphone. They all just told me to register my interest and wait, Good advice !
There're a couple of threads worth a look about this, where people have been given decent advice in-store and have had this confirmed.
Maybe because it's a call centre and not a retail outlet where they deal with customers face to face each day?
Whatever the reason, I just wish 02 would say something.
On another note, anybody worried that no reviews of the phone have been forthcoming so far? Is there an embargo on such reviews, or is the phone not up to much (heaven forbid!).
It's probably from the list of people who signed up on the 02 website asking for more information about the iphone. I might be done on time of registering or just random or sorted list of phone numbers...
--Zed
