was the lappy actually DOA? or just a bad battery cover? i mean, either is lame - but if it was working properly, aside from the cover - then all your stuff would be restored via time-shyte-capsule... ya?
btw: i dealt w/a "level 2" manager - who was a bit of a gruff guy. he acted as if he was doing me a favor by sending me out a replacement... what an ass. i re-ordered on 11/04/08 and fedex shows that it shipped this morning - left fedex 11:28am from SHANGHAI CN, 11/07/08. we will see.
no free iworks for me, hahahaha.
good luck with yours!!!
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macbook pro - 2.8 GHz Intel Core 2 Duo, 4 GB ram, 7200rpm HD (till an affordable 500 GB ssd is available), glossy screen (like you have a choice?)
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