There's not much we can do, being an internet forum. What company did you send it it, and what were you looking to have done, i.e., nickel plated, gold plated? What is their advertised turn around time?
I just wondered if someone had used them before and maybe had a contact number or I know the company has posted here in the past also, the company is called "WatchPlate".
Long story short, originally sent in watch, brand new and sealed, and got it back having opted for the gold plated and the quality was very poor, the plating was so thin that the silver still showed through.
There were scratches all over the watch and there was a scuff mark on one side.
The buckle mechanism was also damaged and just fell off the pins.
Originally went smoothly, and the watch was sent back within the 5 working days they state.
But after receiving it in the condition I did, I emailed them and got a response saying I should send it back to be re-plated which I did and again they stated 3-5 days.
They got the watch on the 24th August and the last email I got was on the 27th stating it would be sent by the 28th.
However, that never happened and a few emails later I am now not receiving any responses even though they are receiving my emails.
I'll see if I can find anything, but SERIOUSLY... how do you send a watch to a "company" with no contact information?
Okay, searching provides nothing but a few other complaints that the company has stopped taking phone calls - which worries me, because that could mean that they purposely removed their contact info. I'll keep trying to find something; you can try to post something on their FB page (they seem to be moderately active).
Thanks, I have posted on their fB page and it just said the post has to be reviewed first...