HELP I'm frozen

Discussion in 'iMac' started by juliebennett, Mar 10, 2011.

  1. juliebennett macrumors newbie

    Joined:
    Mar 10, 2011
    #1
    I have a 6 yrs old iMac, I attempted to load Snow Leopard and when it restarted it brought up the grey/white sceen with the Apple icon and the "thinking" circle and has stayed that way for hours. I turned it off and back on and nothing. Can't get it to eject the CD, no mouse, nothing. HELP
     
  2. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #2
    do you have an external hdd with an osx on it?
     

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