HELP I'm frozen

Discussion in 'iMac' started by juliebennett, Mar 10, 2011.

  1. juliebennett macrumors newbie

    Mar 10, 2011
    I have a 6 yrs old iMac, I attempted to load Snow Leopard and when it restarted it brought up the grey/white sceen with the Apple icon and the "thinking" circle and has stayed that way for hours. I turned it off and back on and nothing. Can't get it to eject the CD, no mouse, nothing. HELP
  2. philipma1957 macrumors 603


    Apr 13, 2010
    Howell, New Jersey
    do you have an external hdd with an osx on it?

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