Help! Issues after genius bar visit

Discussion in 'MacBook Pro' started by elev8d, Sep 12, 2013.

  1. elev8d macrumors 6502

    Joined:
    Dec 9, 2008
    #1
    I went to the genius bar to have my trackpad replaced, because it stopped clicking well. When I got it back I noticed that my computer would randomly turn off. They ran all their hardware tests when I revisited them and they said they can't figure out what the problem is, because everything reads okay. I think the dude messed something up when working in my computer. Any ideas what he could have done when replacing my trackpad that would cause this issue? I have a 2010 core i7 macbook pro and regret for not replacing the trackpad myself. :(
     
  2. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #2
    Yes, a badly connected trackpad can cause driver issues. Take no for an answer and go back to Apple. They have to make it right since they messed up in the first place. Place a call to AppleCare, they are usually better suited for problems like this.
     

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