Help on an silly thing...

Discussion in 'iPhone' started by Decady, Nov 2, 2011.

Thread Status:
Not open for further replies.
  1. Decady macrumors newbie

    Joined:
    Sep 24, 2009
    #1
    Greetings.

    Please don't troll nor judge before reading this, if you read this is probably because I believe the people in this environment are the more appropriate to help me.


    Well, the situation is that I recently bought my iPhone 4S, and I dropped it... the phone is fine, but I would like to change it with a warranty, I know it doest apply with accidents but apple is not going to check it, only an intermediary, they are not specialists on the matter, so, my question is, what can I say to make them change me the iPhone without letting them know anything is wrong, for example I was thinking about telling them that the battery drains and the microphone doesn't work properly, what do you guys think I can do?

    Thank you for your help.
     
  2. ap3604 macrumors 68000

    Joined:
    Jan 11, 2011
    #2
    Just curious, if the phone is fine after the fall why get a new one?
     
  3. OafTobark macrumors 6502

    OafTobark

    Joined:
    Oct 24, 2011
    #3
    here's a few...

    battery doesn't hold a charge
    call quality has a buzzing noise often
    home button is not flush
    ringer/vibrate toggle wiggles/is loose
    bad proximity
    screen tint (doesn't always work)
    calls drop often even with new SIM from AT&T

    it's quite easy to get a new phone from the Geniuses.
     
  4. Jason black macrumors regular

    Joined:
    Oct 12, 2011
    #4
    It's called good customer service.
     
  5. Decady thread starter macrumors newbie

    Joined:
    Sep 24, 2009
    #5
    Thank you very much.

    Well, since I've been waiting for 2 years to get this phone (long story) it bothers me on a manner that you can't imagine to know that I dropped it, so, I need a very persuasive way to get to these guys to make them change me the phone without allowing them to prove I'm wrong or so, theres some good suggestions at top of the post, I hope you guys keep advising me.
     
  6. dccorona macrumors 68020

    dccorona

    Joined:
    Jun 12, 2008
    #6
    I would suggest being very careful when announcing your intent to defraud a company on the internet
     
  7. ap3604 macrumors 68000

    Joined:
    Jan 11, 2011
    #7
    I feel bad for the OP's girlfriend if she ever trips and falls! :p

    OP --- "Uh-oh hunny, you just fell to the ground. Now you are absolutely perfect and don't have a scratch on you but you know I just cant handle something that has fallen so I guess this is goodbye..."
     
  8. OafTobark macrumors 6502

    OafTobark

    Joined:
    Oct 24, 2011
    #8
    never said it wasn't.
     
  9. steve knight Suspended

    steve knight

    Joined:
    Jan 28, 2009
    #9
    remember the replacement will be a refurbished phone. what happens if you drop that one?
     
  10. OafTobark macrumors 6502

    OafTobark

    Joined:
    Oct 24, 2011
    #10
    repeat process.

    i believe i went through 9 iPhone 4's. but about 6 of them did have manufacturer defects.
     
  11. Decady thread starter macrumors newbie

    Joined:
    Sep 24, 2009
    #11
    You mean it wont be a brand new one?



    Thank you in advice, I didn't say any company name :)
     
  12. rick snagwell macrumors 68040

    rick snagwell

    Joined:
    Feb 12, 2011
    Location:
    oceanside, ca
    #12
    don't really think they care about 1 guy replacing an iphone. pretty siri they have many lawsuits to deal with.
     
  13. OafTobark macrumors 6502

    OafTobark

    Joined:
    Oct 24, 2011
    #13
    it will, but it won't. call it what you want when you get it, but technically it IS a "refurbished" phone.

    but they're pretty much brand new. no scratches, etc. look new. in the end, it will be better than what you had.
     
  14. steve knight Suspended

    steve knight

    Joined:
    Jan 28, 2009
  15. Decady thread starter macrumors newbie

    Joined:
    Sep 24, 2009
    #15
    Dont be so hard on me, you have no idea how much I went thru to get this phone, the companies have insurance and failure estimations as well, and from 100 only prox 8 does something like this
     
  16. wellok macrumors 6502

    Joined:
    Oct 12, 2011
    #16
    WTF? You want a replacement for your perfectly fine phone? Jesus.
     
  17. spikefood macrumors regular

    Joined:
    Apr 1, 2008
    #17
    You dropped your phone and your worried about what? That it is somehow damaged? What surface did it drop onto, what is the current damage, and why do you feel the need to get it replaced if it currently works fine?

    Also, I dropped my iphone 3gs into a cup of soda and it still worked for another 8 months no problems and still works currently. Its in my desk drawer since I've got my iphone 4s. But the point is that the phone can go through a lot of damage before breaking.

    You've got a bad case of OCD on this one. My advice is don't worry about it. If your screen is not cracked then you are fine.
     
  18. andyblila macrumors 65816

    andyblila

    Joined:
    Jul 8, 2008
    Location:
    On My iPhone, or my iPad?
    #18
    Ok, I read this entirely before I judged you! I want to make sure I read this correctly. YOU dropped your phone, and now you want us to tell you how to defraud Apple so that we can pay more for our phones while you get a free one? Are you out of your mind? Not to mention it's illegal!:confused:
     
  19. Decady thread starter macrumors newbie

    Joined:
    Sep 24, 2009
    #19
    Thank you all for being honest and polite at the same time, I'm taking into consideration everything you say and I appreciate it, so, many tell me to dont worry, others what to do, and others just get mad, I and totally get it, the comment I like the most so far is this one:

    So, what would you guys advice me, the vibration key is kind of shaky and when I shake the entire phone it sounds like an ultra tiny thing inside loose, plus the scratch, should I just suck it? or change it? yes no why

    Thanks :)
     
  20. spikefood macrumors regular

    Joined:
    Apr 1, 2008
    #20
    The rattling sound inside is normal, its near the camera and is on every since iphone 4s. So I wouldn't worry about that.
     
  21. Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #21
    I'd hold onto the phone and see if it starts acting weird at all, to be honest. If there are no bumps, dents, cracks, etc, and it starts malfunctioning then it will be replaced anyway (as long as you don't tell them it was dropped). Deal with it when (and if) it ever happens, and enjoy your phone in the meantime.
     
  22. PPFee macrumors 6502

    Joined:
    Feb 27, 2011
    #22
    What everyone advice you is the part that has already taken place, you've said nothing that would change the input you get, you need to just make a decision on how everyone advice you and only you can do it. You went through exactly what everyone else went through, 199.99, 299.99, or 399.99 depending on your flavor and assuming your in the U.S.
    1.) There is nothing loose from the fall, every phone has this shaky sound right out the box its part of the image stabilization with the camera and theres threads on this site about the topic. Its perfectly normal and expected, there would be something wrong if you didn't have the noise.
    2.) Just suck it! LOL . Im guessing you meant should you suck it up, theres nothing for you to suck up as you said its fine, theres a tiny scratch, yes get over that, if you exchange it it will just be a refurbished unit thats just as likely to have more wrong with it.
    In summary, everyone advice you well already. Keep the unit and invest in a nice protective case. Also, SUCK IT! ;):D
    Enjoy your new phone and good luck.
     
  23. Decady thread starter macrumors newbie

    Joined:
    Sep 24, 2009
    #23
    Ill suck it up, **** it.

    Thanks to everyone for your time and advice.
     
  24. lionqueen macrumors 6502

    Joined:
    Aug 30, 2009
    #24
    Someone pointing out that what you're planning on doing is wrong doesn't make them "mad". Maybe it makes you feel better to tell yourself that, but it's not reality. No one's mad, we just think you're selfish and ignorant.
     
  25. hollowplayer macrumors regular

    Joined:
    Oct 8, 2011
    #25
    come on act like a man, i have dropped my 4s like 3 times already. get a case 4s is tough.
     
Thread Status:
Not open for further replies.

Share This Page