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I called Apple on Wednesday about my missing order (UTD).
I received my replacement (Retail version) this morning. They shipped it express!

Whoever hasn't called....CALL!

You don't have to fight for it. They know this is going on.
 
Hi, the it said on the order form Snow Leopard would ship Aug 28,2009 and would come within 8 days.
Well Snow Leopard has not come yet can anyone help e-mail apple instead of calling them or give me another way to help me :)


Also I live in canada
Standard Shipping

Like everyone else suggested, I would call Apple. I ordered my copy of the up-to-date disk in early August and it arrived Sept 1. The disk was bad, and I jut received the replacement. Since they mailed mine USPS, it may have been "lost" in the mail.
 
I called Wednesday, was told I'd get one shipped to me for Today..nope-didn't get it!

Still hasn't arrived - although when I read about all of the problems people are having, I'm not so sure that it's a bad thing that I'm waiting - at least my mac is working right now.
 
AnyWay I can E-mail apple?

Why are you afraid to call? It is toll-free...
If you are nervous about talking to them, I'm telling you they are the best customer service I have dealt with so far. Very friendly. They will not fight you on it, because they know this is happening. You will get a retail box replacement shipped with puro air, and all will be well. Seriously, take the leap. If you wait too long, its not going to happen.

PS> I will make the call for you for ONE MILLION DOLLARS!!!
(Just in case you are super rich ;) )
 
in canada, same problem. I called apple on the 11th and the guy said they've been having some problems with the 'update' program for some reason. He put me on hold a couple minutes and came back saying he's shipping me a retail box express shipping and should be here between the 16th-21st. I said great and hung up the phone, was no hastle.
 
Why are you afraid to call? It is toll-free...
If you are nervous about talking to them, I'm telling you they are the best customer service I have dealt with so far. Very friendly. They will not fight you on it, because they know this is happening. You will get a retail box replacement shipped with puro air, and all will be well. Seriously, take the leap. If you wait too long, its not going to happen.

PS> I will make the call for you for ONE MILLION DOLLARS!!!
(Just in case you are super rich ;) )

Just Sayin' I'm 13:) and my parents don't know computers
And if I do call someone make speech for me
 
I don't understand this thread. Why is it so hard to pickup the phone and call Apple? :confused:
 
... And nothing to really be in a hurry about, there is very minor changes.

I don't get your joke. :confused: Are you trying to be sarcastic? Or perhaps you are just uninformed? Please explain. No wait, never mind... I don't care. My version of Snow Leopard is amazing- too bad yours isn't.
 
Just Sayin' I'm 13:) and my parents don't know computers
And if I do call someone make speech for me

You don't have to know anything about computers to call Apple and ask where your software order is. I think you are just making excuses.
 
You don't have to know anything about computers to call Apple and ask where your software order is. I think you are just making excuses.

Lol,Your words made me call apple,there shipping another copy of snow leopard thank you:D.
 
I don't get your joke. :confused: Are you trying to be sarcastic? Or perhaps you are just uninformed? Please explain. No wait, never mind... I don't care. My version of Snow Leopard is amazing- too bad yours isn't.

id hardly call it amazing. there are a few minor tweaks that make it more nice. it will make a difference later on, but not so much now. It is marginally faster. What is there to be uninformed about? You think its amazing because its new.
 
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