iPhone X "Hey Siri" doesn't work well on iPhone X

Discussion in 'iPhone' started by MacMan988, Feb 16, 2018.

  1. MacMan988 macrumors 6502a

    Joined:
    Jul 7, 2012
    #1
    My previous phone was an iPhone 6S and I think "Hey Siri" worked significantly better on the 6S than the iPhone X. "Hey Siri" almost never works on the first attempts and usually it takes two attempts to trigger it. I have to hold the phone close to my mouth to get it working. I have to say "Hey Siri" several times to get it working when the iPhone X is on the desk that I'm working on.

    Did anyone notice anything similar?
     
  2. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #2
    "Hey, Siri" has been working fine for me on my iPhone X.

    What you described is not normal.
     
  3. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #3
    Try these troubleshooting steps. Make sure Low Power Mode is disabled first:

    1.) Access settings
    2.) Select Siri & Search
    3.) If ‘Het Siri’ is enabled, disable it, then reenable it, which will prompt you to retrain Siri with your voice. Which will then allow you to refresh Siri.
     
  4. jav6454 macrumors P6

    jav6454

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    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
  5. Sital macrumors 68000

    Sital

    Joined:
    May 31, 2012
    Location:
    New England
    #5
    Hey Siri works fine on my X. It's what she does (or doesn't do) after she's activated that's the problem. :rolleyes:
     
  6. Newtons Apple macrumors Core

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
  7. SRLMJ23 Contributor

    SRLMJ23

    Joined:
    Jul 11, 2008
    Location:
    In between Syracuse, NY and Albany, NY
    #7
    "Hey Siri," works fine on my iPhone X. I can usually summon Siri even if I am quite far from my iPhone. Like other people said, retrain Siri and that should fix the issues you are having.

    If that does not fix it, you might want to take it into an Apple Store and have them check out your phone. You say you have to hold the phone close to your mouth to get Siri to work, it *could* be an issue with the microphones on your iPhone X (or something else), however, I doubt that.

    Reset and retrain and you should be all set.

    :apple:
     
  8. 4RunnerHeaven Suspended

    Joined:
    Nov 24, 2017
    #8
    Has been working just fine for me like it has always on all my previous iPhones. It's probably you. Try to set it up again.
     
  9. MacMan988 thread starter macrumors 6502a

    Joined:
    Jul 7, 2012
    #9
    Thanks for all replies. I tried setting up again few times. I see a slight improvement but still overall performance is very poor compared to my 6s
     
  10. SRLMJ23 Contributor

    SRLMJ23

    Joined:
    Jul 11, 2008
    Location:
    In between Syracuse, NY and Albany, NY
    #10
    Take your phone to Apple and have them check it out. The iPhone X should be superior to your 6s in every way, even when invoking Siri since it has more and better microphones to hear you give the command "Hey Siri." I would think Apple will swap it out for you since it is still under warranty. Up to you obviously, but for a $1,000-$1,250 phone, I would expect absolute perfection, even with something like "Hey Siri."

    :apple:
     
  11. afir93 macrumors 6502a

    afir93

    Joined:
    Jan 5, 2018
    #11
    In addition to all the other suggestions, I‘d like to add that when setting up „Hey Siri“ again, read out the Hey Siri prompts from a couple of meters away from the phone, for example from the other end of the room. I‘ve had some issues with Hey Siri aswell on my 6S and this suggestion worked wonders for me; it makes Siri significantly more perceptive and seemingly increases the sound spectrum that will work for Hey Siri, even when calling her from close range afterwards.

    If it still won‘t work out, then I‘d agree with the comments that you should probably take it to an Apple Store and have it checked out. But this is something I‘d strongly suggest trying before taking more serious measures.
     

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10 February 16, 2018