High Sierra Install Frozen?

Discussion in 'macOS High Sierra (10.13)' started by Miltz, Sep 25, 2017.

  1. Miltz macrumors 6502a

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    Sep 6, 2013
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    New York
    #1
    Im on a 2016 15inch MBP. The install progress has been stuck in the same spot for over 30 minutes... anyone else have this issue?
     
  2. xraydoc macrumors demi-god

    xraydoc

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    Oct 9, 2005
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    192.168.1.1
  3. Donza macrumors member

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    Nov 14, 2006
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    Finland
    #3
    It is a very long install, so patience (for me it took nearly 1,5 hours).
     
  4. deadworlds macrumors 65816

    deadworlds

    Joined:
    Jun 15, 2007
    Location:
    Citrus Heights,CA
    #4
    I just finished installing, it took about an 1hr to install on my 2016 MBP TB. The long wait may be due to converting the drive from HFS+ to the new APFS.
     
  5. gsimmons1987 macrumors newbie

    Joined:
    Sep 29, 2008
    #5
    I’ve been looking at a bar half full with a message stating “calculating time remaining.....” for the past 45 minutes.

    Is this normal?
     
  6. chrono1081 macrumors 604

    chrono1081

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    Jan 26, 2008
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    Isla Nublar
    #6
    Mine has been Calculating Time Remaining for about an hour and a half now.
     
  7. Miltz thread starter macrumors 6502a

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    Sep 6, 2013
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    #7
    Right above the R in progress
    --- Post Merged, Sep 25, 2017 ---
    Same here
    --- Post Merged, Sep 25, 2017 ---
    How full was your SSD?
     
  8. Jim mason macrumors newbie

    Jim mason

    Joined:
    Sep 24, 2017
    #8
    Mine was doing the same 1.20mins then would not move, I cancelled the install then restarted the installer, from there took about 15 minutes to install, all good now.
     
  9. deadworlds macrumors 65816

    deadworlds

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    Jun 15, 2007
    Location:
    Citrus Heights,CA
    #9
    MY SSD has about 170GB Free of 1TB
     
  10. ridenourda03 macrumors member

    ridenourda03

    Joined:
    Oct 12, 2011
    Location:
    Flathead Valley, Montana
    #10
    My MacBook Pro has been saying 13 minutes remaining and not appaearing to move forward for an hour now. I’m trying to be patient. Lol.
     
  11. Theophil1971 macrumors 6502

    Theophil1971

    Joined:
    Mar 20, 2015
    Location:
    USA
    #11
    OP, depending on how full your SSD is (how many files), that install process can take a long time. Mine only took 20-25mins after the download, but you may have more data on the drive than I do. I’d say just hang in there. At times it’ll look like it’s not doing anything, but it’ll get there!
     
  12. Miltz thread starter macrumors 6502a

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    Sep 6, 2013
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    New York
    #12
    Still hasn’t moved... I have about 1TB of space filled on my 2TB drive
     
  13. Theophil1971 macrumors 6502

    Theophil1971

    Joined:
    Mar 20, 2015
    Location:
    USA
    #13
    Ya, you have much more data than I do. I'd guess that the conversion to APFS is just taking longer because of the TB of data it has to deal with. Mine even sat for a while and appeared to be hung, but then suddenly moved on to the next step of initialization.
     
  14. Miltz thread starter macrumors 6502a

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    Sep 6, 2013
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    New York
    #14
    How did you do that? Step by step?
    --- Post Merged, Sep 25, 2017 ---
    I hope so. Like a idiot I didn’t back-up before the install. I got too excited
     
  15. TofSanity macrumors 6502a

    TofSanity

    Joined:
    Oct 29, 2010
    #15
    Mine has been stuck here since 1pm central US time
     

    Attached Files:

  16. MVallee macrumors 6502a

    MVallee

    Joined:
    Feb 8, 2007
    Location:
    Ontario, Canada
    #16
    Updating my 2017 MBP seemed to be going really slow and hanging up at a few points. It didn't restart on its own and then when I restarted it manually the time remaining was all over the place. It said "less than a minute" a few times and then would jump to "15 minutes" or "calculating time remaining" but I just waited it out and it finished in about an hour and everything is working fine.
     
  17. MeasterHD macrumors member

    MeasterHD

    Joined:
    Jun 10, 2016
    Location:
    Miami
    #17
    I waited 1.5 hour and also search for some solution, but it finished. Installation is just pretty slow so hold on.
     
  18. Miltz thread starter macrumors 6502a

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    Sep 6, 2013
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    New York
    #18
    I’m at 2hrs 40minutes and it still hasn’t moved...
     
  19. MeasterHD macrumors member

    MeasterHD

    Joined:
    Jun 10, 2016
    Location:
    Miami
    #19
    Try Command and ‘L’ to see what’s happening. If nothing, hold down power button until it turns off. Next, turn the Mac back on and wait to see if the progress bar moves again.
     
  20. robertosh macrumors 6502a

    robertosh

    Joined:
    Mar 2, 2011
    Location:
    France
    #20
    Mine is exactly stuck at that point !!!
     
  21. ridenourda03, Sep 25, 2017
    Last edited: Sep 25, 2017

    ridenourda03 macrumors member

    ridenourda03

    Joined:
    Oct 12, 2011
    Location:
    Flathead Valley, Montana
    #21
    I finally ended up canceling and restarting the install. I was stuck at 13 minutes for a long time. Now it’s at the black screen with the Apple logo. Hopefully this will go through now. ETA 41 minutes now.

    UPDATE: All updated. Now I just need to update my iMac when I get home. Good luck everyone!
     
  22. Miltz thread starter macrumors 6502a

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    Sep 6, 2013
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    New York
    #22
    Now it’s dead
    --- Post Merged, Sep 25, 2017 ---
    What are my options now. I’m so upset
     

    Attached Files:

  23. Zakn macrumors newbie

    Joined:
    Jun 1, 2016
    Location:
    France
    #23
    I had the same problem as you. The only way now is to press command + R when it's starting, you will enter recovery mode and from there you can either try to lunch the installer again or to back up from a time machine.
     
  24. Miltz thread starter macrumors 6502a

    Joined:
    Sep 6, 2013
    Location:
    New York
    #24
    Will all my current files still be in place? Or will the install from recovery delete them. I have client jobs on there
    --- Post Merged, Sep 25, 2017 ---
    I’m never doing a launch day install ever again
     
  25. Zakn macrumors newbie

    Joined:
    Jun 1, 2016
    Location:
    France
    #25
    If you have a back up you will keep the files you had. If not, I am afraid you will lose the files. I didn't have a backup before, so I lost all my files :(
     

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44 September 25, 2017