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Hissing iPhone 7 Replacement Joy

shez

shez

macrumors member
Original poster
Oct 14, 2015
50
7
Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks
 
shez said:
Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks
Click to expand...

That's just a new feature.
 
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shez said:
Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks
Click to expand...
Hi, I have the same problem with my iPhone 7. Its quiet normally and then when I start recording the video there comes the noise. I might be wrong but its camera, near camera there is a back microphone placed and that microphone records the noise of camera. If I put my finger on that microphone to cover it up, the noise is not recorded anymore. To test it I recorded another video with snapchat. Snapchat uses front microphone even when recording with the back camera. So the video and sound recorded via snapchat is perfect, but its not a solution for me. Not for the price of iphone 7...
 
This is not hissing. That's just white noise from the camera mic. It's been said the mic is overly sensitive.

Zalewskon said:
Hi, I have the same problem with my iPhone 7. Its quiet normally and then when I start recording the video there comes the noise. I might be wrong but its camera, near camera there is a back microphone placed and that microphone records the noise of camera. If I put my finger on that microphone to cover it up, the noise is not recorded anymore. To test it I recorded another video with snapchat. Snapchat uses front microphone even when recording with the back camera. So the video and sound recorded via snapchat is perfect, but its not a solution for me. Not for the price of iphone 7...
Click to expand...
 
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shez said:
Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks
Click to expand...

Even with the replacements, I heard there is still a faint hissing in the background of video's. Appears there is no remedy as of yet.
 
AndrewR23 said:
This is not hissing. That's just white noise from the camera mic. It's been said the mic is overly sensitive.
Click to expand...
Are you saying that even if I got a new one iphone 7 after replacement under apple warranty there will still be a problem? Is it an issue with all of the iphones 7 for now?
 
shez said:
Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks
Click to expand...
My replacement hissed more.
[doublepost=1476315687][/doublepost]
Jayjew said:
My replacement hissed more.
Click to expand...
I ended up returning it and buying a new one. Finally have a perfect one.
 
My friend bought a 7+ today and omg hissing like crazy... it was week 40 with 10.0.2 installed
 
I'm really leaning towards the gain is just turned up too high. My wife has a 6s+ and I recorded a video with the 2 phones at the same time, and while mine had a more pronounced hiss, it also picked up subtle sounds more so than hers did.
 
Just realized mine has the sound as well. Took me a while to find it though. Not as prominent as others are probably.
 
Zalewskon said:
Are you saying that even if I got a new one iphone 7 after replacement under apple warranty there will still be a problem? Is it an issue with all of the iphones 7 for now?
Click to expand...
This isn't a single problem, All the iphone 7/7+ have overly sensitive mics. Its how they were built. 100% of the display phones tested had it too.

The hissing though is a defect. Mine has no hissing.
 
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shez said:
Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks
Click to expand...

Did you take the iphone to the genius bar or called apple directly? I am experiencing the same issue and want to swap it out for a replacement.
 
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fre3way said:
Did you take the iphone to the genius bar or called apple directly? I am experiencing the same issue and want to swap it out for a replacement.
Click to expand...

I'm chatting with them right now working on getting a replacement mailed to me.
 
Who puts their phone up to their ear to hear something? I shot a video zooming in and out and had the flash on while listening to it. Replayed it and listened. nothing.
 
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x-evil-x said:
Who puts their phone up to their ear to hear something? I shot a video zooming in and out and had the flash on while listening to it. Replayed it and listened. nothing.
Click to expand...

My 7 Plus is distressingly silent as well. I'm not saying that folks aren't experiencing this problem, though.
 
x-evil-x said:
Who puts their phone up to their ear to hear something? I shot a video zooming in and out and had the flash on while listening to it. Replayed it and listened. nothing.
Click to expand...

Lucky you, Im not that sensitive guy complaining about anything. I had no problems with 5/6/6s. If the phone was only hissing I would accept that. But everytime that hissing noise is recorded on video and its really easy to hear. Ill upload some video later as I have no time to convert it. Standard format cannot be uploaded here :/
[doublepost=1476343084][/doublepost]
Floris said:
It should *not* hiss, iPhones are utterly quiet.
If it makes a sound that obviously shouldn't be there, use your warranty.
Click to expand...
The case is not that simple if you buy an iphone from other electronics retailer than directly from apple. Ive already contacted with them. They said Ill get new one, but this will be a version w/o the box. Ofc I will have the box of my current device but it will have different serial numbers than my new replaced device. I dont like that idea.
Full replacement can be made only if I bought it with shipment option. And unfortunatelly I hit this shop the first day iphone 7 was offered there.
 
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