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How can I turn off the 'Other' user login in High Sierra GM?

A

aide199

macrumors member
Original poster
Jul 29, 2014
90
25
Can anyone please tell me how I can turn off the 'Other' user login at startup on High Sierra GM. I've gone into settings>Users and Groups and have disabled the Guest User but the login icon still shows on Startup.

Help!!

Thanks in advance
 
I'm having a similar issue... Guest user shows up but it asks for a password?? Which obviously it shouldn't have a password. My actual admin password doesn't' work. And nothing shows up in the Users & Groups pref pane... I tried a PRAM reset... I'm lost.
 
aide199 said:
Can anyone please tell me how I can turn off the 'Other' user login at startup on High Sierra GM.
Click to expand...

The "Other" entry available on login screen often means that the root account has somehow become enabled. Normally it should be disabled. You'll find the enable/disable toggle by following this: https://support.apple.com/en-us/HT204012
 
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This is weird, I can't get rid of this duplicated Guest User. Instructions to enable/disable root user doesn't work.

MJA8Jio.jpg
 
I'm experiencing the exact same issue:
• TWO “Guest” users on the login screen (the 1st being the one protected with password and that bugged “avatar” image; the 2nd being the regular guest user) — this is still UNDER INVESTIGATION.
• A “Disk Password” user (with a circularly cropped “avatar” image) — which is a KNOWN ISSUE and is expected to be fixed on a future macOS update coming soon.
• A fifth login option: “Other” — which is ALSO a KNOWN ISSUE and, according to Apple Care, is expected to be fixed on a future update coming soon.

I have tried the following with no success:
• Disabling FileVault.
• Re-enabling FileVault.
• Reformatting my MacBook Pro using APFS (Non-Encrypted) and reinstalling macOS High Sierra without enabling FileVault.
• Reformatting my MacBook Pro using APFS (Encrypted) and reinstalling macOS High Sierra with FileVault enabled.
• Reformatting my MacBook Pro using APFS (Encrypted) and reinstalling macOS High Sierra without enabling FileVault.

Considering NONE of the above solved the problem, the issue has been escalated for further investigation by Apple Engineers as we assume this is a software problem with High Sierra.

Please don't waste your time repeating these procedures. They are very time consuming and you'll not solve the problem whatsoever.
 
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GoncaloCdM said:
Considering NONE of the above solved the problem, the issue has been escalated for further investigation by Apple Engineers as we assume this is a software problem with High Sierra.

Please don't waste your time repeating these procedures. They are very time consuming and you'll not solve the problem whatsoever.
Click to expand...

The Disk Password user issue has been positively connected to installing High Sierra to APFS Encrypted volumes by some users and they have have reported the issue resolved by installing to a non-encrypted volume and then enabling FileVault.

I'm sorry to hear about your experiences. Have you tried formatting the volume as HFS+ and then letting High Sierra do the conversion in the install as it is designed to?

These issues also do not occur with High Sierra upgrades (FileVault enabled or otherwise).
 
Last edited:
I just want to say that I'm having the same problem. It's something with FileVault because I also disabled FileVault (and waited hours for it to decrypt), restarted and then guest account was gone. I did another reboot, logged in and waited hrs for it to encrypt again just to find it it back (while still disabled) on another reboot... I'm on a clean install on a mbp 2017... beta software...

edit: the following command in terminal found in another thread seemed to have solved it for me.
dscl localhost delete /Local/Default/Users/Guest
 
Last edited:
Put me down for the same issue. A "other user" option is shown in my login screen. File encryption has always been set to off for me though.
 
I've just finished decrypting my HD and it's gone. Now I have an option to enter a user and password, instead of the “Other” User.
 
This happened with me too after a PRAM reset

With 10.12 and earlier I only had to enable 'Find my Mac' en disable 'Allow guests to log in to this computer' to see any other user with start up.

With 10.13 the Other Users comes as an extra, one cannot get rid off (toggling isable 'Allow guests to log in to this computer' doe snot help.
 
sequential said:
I just want to say that I'm having the same problem. It's something with FileVault because I also disabled FileVault (and waited hours for it to decrypt), restarted and then guest account was gone. I did another reboot, logged in and waited hrs for it to encrypt again just to find it it back (while still disabled) on another reboot... I'm on a clean install on a mbp 2017... beta software...

edit: the following command in terminal found in another thread seemed to have solved it for me.
dscl localhost delete /Local/Default/Users/Guest
Click to expand...

Thank you!!! However, you must first enable the root account using the instructions here: https://support.apple.com/en-us/HT204012, log out of the admin account, log in with the newly enabled root account, open terminal, VERY CAREFULLY enter "dscl localhost delete /Local/Default/Users/Guest" exactly (without the quotation marks), log out of root, DISABLE the root account using the reverse procedure above, and all is good in the High Sierra world again regarding the ghost guest account with the artifact icon.
[doublepost=1506842992][/doublepost]
caesarius said:
This is weird, I can't get rid of this duplicated Guest User. Instructions to enable/disable root user doesn't work.

MJA8Jio.jpg
Click to expand...
You must enable root user, log in as root, and type "dscl localhost delete /Local/Default/Users/Guest" without quotes in terminal using my instructions in another reply to fix this annoying issue that I also had. Remember to disable the root account when done.
 
caesarius said:
This is weird, I can't get rid of this duplicated Guest User. Instructions to enable/disable root user doesn't work.

MJA8Jio.jpg
Click to expand...

Same here! I see you managed to fix it by turning off FileVault (in your later post) - did they reappear when you turned FileVault back on?
[doublepost=1506928306][/doublepost]
GoncaloCdM said:
I'm experiencing the exact same issue:
• TWO “Guest” users on the login screen (the 1st being the one protected with password and that bugged “avatar” image; the 2nd being the regular guest user) — this is still UNDER INVESTIGATION.
• A “Disk Password” user (with a circularly cropped “avatar” image) — which is a KNOWN ISSUE and is expected to be fixed on a future macOS update coming soon.
• A fifth login option: “Other” — which is ALSO a KNOWN ISSUE and, according to Apple Care, is expected to be fixed on a future update coming soon.

I have tried the following with no success:
• Disabling FileVault.
• Re-enabling FileVault.
• Reformatting my MacBook Pro using APFS (Non-Encrypted) and reinstalling macOS High Sierra without enabling FileVault.
• Reformatting my MacBook Pro using APFS (Encrypted) and reinstalling macOS High Sierra with FileVault enabled.
• Reformatting my MacBook Pro using APFS (Encrypted) and reinstalling macOS High Sierra without enabling FileVault.

Considering NONE of the above solved the problem, the issue has been escalated for further investigation by Apple Engineers as we assume this is a software problem with High Sierra.

Please don't waste your time repeating these procedures. They are very time consuming and you'll not solve the problem whatsoever.
Click to expand...

Wow after you trying all that and still not resolving it!!! I can be certain there's no point trying any of that for myself. I think I'll wait for a High Sierra update to fix this.
 
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it seems that this does resolve the issue but when I turned the guest account back on, the issue with the glitchy Guest user came back with it.
 
I just got off the phone with Apple and they suggested running this command in terminal: sudo fdesetup remove -user Guest. It will then ask for the administrator password. Afterward, reboot your machine and the account should be gone. It was gone from my 2017 MacBook Pro and another 2016 MacBook Pro.

Edit: They are still looking into this issue and will provide an update to remedy, but for now they suggested users should just run that command.
 
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Smoovejayy said:
I just got off the phone with Apple and they suggested running this command in terminal: sudo fdesetup remove -user Guest. It will then ask for the administrator password. Afterward, reboot your machine and the account should be gone. It was gone from my 2017 MacBook Pro and another 2016 MacBook Pro.

Edit: They are still looking into this issue and will provide an update to remedy, but for now they suggested users should just run that command.
Click to expand...

Nice!!! Thanks for sharing this. It fixed things for me.
 
Stq said:
The "other user" for me is because the root user is enabled by High Sierra install somehow. I turned it off again with command "dsenableroot -d" and it's gone.
Click to expand...
Gone! Thank you STQ - it took me 10 seconds with your command line. If like me you didn't use encryption, you just use the command line and your "other" at login will be gone because you have properly, and without clicking a hundred times, de-activated "root".
 
Smoovejayy said:
I just got off the phone with Apple and they suggested running this command in terminal: sudo fdesetup remove -user Guest. It will then ask for the administrator password. Afterward, reboot your machine and the account should be gone. It was gone from my 2017 MacBook Pro and another 2016 MacBook Pro.

Edit: They are still looking into this issue and will provide an update to remedy, but for now they suggested users should just run that command.
Click to expand...

this ! ! !
worked. best advice of all.

in terminal:

sudo fdesetup remove -user Guest

thanks
 
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Thank you everyone. As others mentioned above, the only thing that worked in my case was the Terminal command:

sudo fdesetup remove -user Guest
 
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Smoovejayy said:
I just got off the phone with Apple and they suggested running this command in terminal: sudo fdesetup remove -user Guest. It will then ask for the administrator password. Afterward, reboot your machine and the account should be gone. It was gone from my 2017 MacBook Pro and another 2016 MacBook Pro.

Edit: They are still looking into this issue and will provide an update to remedy, but for now they suggested users should just run that command.
Click to expand...

Thank you. Quick Fix. This was triggering my OCD =)
 
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