How is AT&T upgrade eligibility determined?

Discussion in 'iPhone' started by manjaap, Jun 5, 2010.

  1. manjaap macrumors member

    Joined:
    May 9, 2006
    #1
    I am planning on switching to AT&T when the next-gen iPhone comes out and was wondering how does upgrading work on AT&T? Is it usually 12 months into the contract when you are eligible to upgrade or do you have to wait the entire 24 months before you are eligible for upgrade pricing?
     
  2. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #3
    AT&T has said in the past that they determined the eligibility by how much you spend with them.

    AT&T will let a user who has an Unlimited Voice plan ($99 per mo) upgrade 12 months into their contract versus the person who has a regular phone with the $39 voice plan, that person must wait 22 months into their contract before they can upgrade.

    But AT&T has treated iPhone users different (in the past) and has allowed iPhone owners to upgrade once they have completed at least 12 months into their contract and your bill has been paid up to date. This year could be different, so wait till Monday to have a for sure answer.
     
  3. iMrNiceGuy0023 macrumors 68000

    Joined:
    Jun 5, 2009
    #4
    3 of my fiends got a family plan together last year all new contracts and got the 3GS on launch...

    the main line is Eligible for a full upgrade this month, the other 2 have to wait until 2011

    so yea depends on how much u spend
     
  4. Goaliegeek macrumors 6502a

    Goaliegeek

    Joined:
    Apr 13, 2009
    Location:
    Colorado
    #5
    I am eligible for a cheaper iPhone and I signed up in April '09. So I'm about 14 months in. No unlimited plan, except for data, which I'm keepin.
     
  5. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #6
    The Primary can upgrade every 12 months on that line if it is over $100 a month. Otherwise it is 20 months.
     
  6. Loves2spoon macrumors 65816

    Loves2spoon

    Joined:
    Jun 3, 2010
    Location:
    California
    #7
    I understand that you pay more every month into the primary lines than the add a lines but my main line isn't due for an upgrade until 17 months and the others 2 are 20 months. My monthly bill is $195.

    I don't see how others are getting 12 month upgrades. I called 611 and Fan business # and they said that they are not allowed to move upgrade dates forward. True or false?

    When you say primary lines can get 12 month upgrade is that "partial" or "full" upgrade?
     
  7. elephunkman macrumors 65816

    Joined:
    Mar 27, 2010
    Location:
    Boston
    #8
    True. They could always credit your account or waive the activation fees. That's about it.
     
  8. Geckotek macrumors G3

    Geckotek

    Joined:
    Jul 22, 2008
    Location:
    NYC
  9. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #10
    Full upgrade every 12 months. Our bill comes out to be 202 a month.

    My line, the primary is 80.00 for the 1400 minutes, 30 for unlimited text and 30 for data. So 140 minus about 20 for FAN. So mine is 120. Other two are 40 each, both iPhones.
     
  10. elephunkman macrumors 65816

    Joined:
    Mar 27, 2010
    Location:
    Boston
    #11
    Also, late payment, upgrade date is pushed back.
     
  11. Loves2spoon macrumors 65816

    Loves2spoon

    Joined:
    Jun 3, 2010
    Location:
    California
    #12
    I have a FAN discount of 22%. 3 iPhones, 3 Data plans, 1400 minutes, 200 text on each phone.

    I'd like to know how to get a full upgrade from AT&T ever 12 months! I wonder if I'm just going to have to call 611 over and over until I get an answer.
     
  12. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #13
    This is not true (see below)

    But this is true. I should know since my bill is $99.98 before taxes, and I’m not eligible until after the standard 20 months (all because of two friggin’ cents!).
     
  13. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #14
    Well lets calculate it out..

    80.00-22%= 62.4+30 for data +5 for text. thats only 97.4 That is why you don't get it every 12 months. If your bill was another 2.6 dollars on your line you would get it.. Tax doesn't count.
     
  14. Loves2spoon macrumors 65816

    Loves2spoon

    Joined:
    Jun 3, 2010
    Location:
    California
    #15
    so my main line is $64+$30+$5... I don't get 12 month upgrade over $1... lol

    been a customer since '98 and I overpay $50 a month towards the next bill. Guess I'm not a good customer :rolleyes:
     
  15. hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #16
    Like others have said, it depends also on how much you spend per month.

    Back in April, I changed my featured so that my total features before taxes and other charged were over $100. Within a week after paying that bill, my eligibility date changed from 11/20 to 6/20. After that month, I decided I really didn't need 900 minutes so I changed it back to the 450 minute plan. As soon as I made that payment, my eligibility date changed back to 11/20.

    I have two other iPhones that are eligible so I am not too worried about not getting an iPhone this month.
     
  16. Loves2spoon macrumors 65816

    Loves2spoon

    Joined:
    Jun 3, 2010
    Location:
    California
    #17
    Right at midnight my I became eligible for a FULL upgrade! lol

    I wasn't going to get an upgrade until October on 2 of my lines. Now all 3 are eligible!! w00h00

    [​IMG]
     
  17. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #18
    $99 for Voice, but once you add a $30 ($25) data plan and some Text Messages for the iPhone, then you'll be good.
     
  18. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #19
    for anyone who is curious if your currently eligible for an upgrade with AT&T, dial *639# in your phone, and in seconds you'll get a text message response like the post above mine. I am :D
     
  19. hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #20
    I have an update to my post above. I mentioned that I changed my rate plan back to the 450 minute plan after one month of having the 900 minute plan. Once I changed back to the 450 plan, my eligibility date changed back to 11/20. As of today, I am now eligible instead of 6/20 or 11/20. I now have three iPhones that are eligible. On the OLAM and *630# both show I am eligible. Mine changed around midnight or so.
     
  20. rburly macrumors 6502a

    rburly

    Joined:
    Jan 15, 2009
    Location:
    Florida
    #21
    This is what I got:
     

    Attached Files:

  21. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #22
    I got it too, but I'm not eligible till December! Woot!

    I am totally stoked now! I thought was gonna have to wait until December 2nd.. Then have to think about upgrading or waiting till the following June..
     
  22. Maverick1337 macrumors 65816

    Maverick1337

    Joined:
    Nov 4, 2008
    #23
    I get the same thing...but my fee doesn't get waived :(
     
  23. zub3qin macrumors 65816

    zub3qin

    Joined:
    Apr 10, 2007
    #24
    Why do some get the $18 upgrade fee waived and others don't?
     
  24. UngratefulNinja macrumors 68000

    UngratefulNinja

    Joined:
    May 9, 2009
    Location:
    Pennsylvania
    #25
    My upgrade date also changed as of midnight :D It now shows I'm upgrade eligible NOW. I'm so excited, it was October before!

    Edited to add: My bill is $104 WITH tax and fees, so I don't think price of bill is the only factor.
     

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