iPhone 7(+) How long does it take Apple Store to replace battery?

marc55

macrumors 6502a
Original poster
Oct 14, 2011
846
203
I have a 7-Plus, and am going to take advantage of the $29 battery replacement program.

Any of you guys know how it would take an Apple Store to replace the battery?

Thank you,
m
 

chscag

macrumors 68040
Feb 17, 2008
3,201
993
Fort Worth, Texas
Depends on how busy they are. But once they have your phone and work on it, others have stated it takes around 30 minutes. Make sure you backup everything first!
 

mtneer

macrumors 68030
Sep 15, 2012
2,756
1,780
I have a 7-Plus, and am going to take advantage of the $29 battery replacement program.

Any of you guys know how it would take an Apple Store to replace the battery?

Thank you,
m
My turn around time was around 2 hours - depends on how busy your Apple store is overall, and the appointment time you pick. If you pick an appointment near closing hours, then the store will hold on to your device overnight and ask you to return the next morning.
 
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DotCom2

macrumors 601
Feb 22, 2009
4,107
2,361
They told me to come back in 4 hours to pick mine up but there were 5 of us there that day doing battery replacements.
 

Beeplance

macrumors 68000
Jul 29, 2012
1,546
430
Singapore
Just replaced my 6S+ battery ytd.

Would highly recommend setting up a Genius appointment via Apple’s website. You will be given priority queueing.

Like what others said, it depends on their available manpower and the amount of load they are handling on that day.

I handed over my phone at approximately 1:35pm... was told it will take 1-2 hours (guess that’s the official reply to all customers).

I got a text message from them at 2:05pm that my phone was ready. So that’s around 20 minutes for the battery replacement. I guess I was lucky that they weren’t that busy yesterday, so ymmv.
 

Renjo2007

macrumors regular
Sep 18, 2012
132
52
AZ
Anyone tried battery change for iphone X? I hope to avail this $29 battery replacement that will end this December 2018.
 

suprmum

macrumors newbie
Sep 11, 2016
15
4
I made an appointment and came back for the phone an hour later. They had a problem replacing the battery and mucked up something else on the phone - so they had to crack open a new phone for me.
 
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chscag

macrumors 68040
Feb 17, 2008
3,201
993
Fort Worth, Texas
I made an appointment and came back for the phone an hour later. They had a problem replacing the battery and mucked up something else on the phone - so they had to crack open a new phone for me.
That's why making a backup first is so important. Hope you didn't lose any of your stuff.
 

Renjo2007

macrumors regular
Sep 18, 2012
132
52
AZ
I don’t have a Mac so I don’t know how many battery cycles I have. My iPhone X is a launch day device and I have 91%.
If its 91% capacity, it think you better change your batt until Dec 2018. $29 for a battery from apple is really cheap. I’m just wondering how the Genius Bar will bring back the water resistance capabilities of the iphone x after opening/changing batteries.
 

StaceyMJ86

macrumors 68000
Sep 22, 2015
1,785
1,401
Washington, DC
If its 91% capacity, it think you better change your batt until Dec 2018. $29 for a battery from apple is really cheap. I’m just wondering how the Genius Bar will bring back the water resistance capabilities of the iphone x after opening/changing batteries.
I’m definitely getting my battery replaced since I’m keeping my X until next iPhone’s release.
 
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imagineadam

macrumors 65816
Jan 19, 2011
1,261
449
If its 91% capacity, it think you better change your batt until Dec 2018. $29 for a battery from apple is really cheap. I’m just wondering how the Genius Bar will bring back the water resistance capabilities of the iphone x after opening/changing batteries.
I mailed my iPhone 7 in on a Monday and got mine back on Friday. It came back with a new/used motherboard, microphone and new battery. Shell and display are the same. Not sure why they replaced the MLB and the microphone too (maybe they broke it getting the old battery out) but everything seems to be working fine. Came with a new serial number because of the motherboard. Looked it up and it says it was manufactured in January of 2018. Interesting huh? I too am wondering if they resealed the display with the adhesive that keeps it water resistant.
 

Renjo2007

macrumors regular
Sep 18, 2012
132
52
AZ
I mailed my iPhone 7 in on a Monday and got mine back on Friday. It came back with a new/used motherboard, microphone and new battery. Shell and display are the same. Not sure why they replaced the MLB and the microphone too (maybe they broke it getting the old battery out) but everything seems to be working fine. Came with a new serial number because of the motherboard. Looked it up and it says it was manufactured in January of 2018. Interesting huh? I too am wondering if they resealed the display with the adhesive that keeps it water resistant.
Yeah it’s interesting to know if they are actually returning it back to ip67 certification after a battery replacement.
 

bruinsrme

macrumors 604
Oct 26, 2008
6,558
2,280
I made an appointment and came back for the phone an hour later. They had a problem replacing the battery and mucked up something else on the phone - so they had to crack open a new phone for me.
I would not say they mucked up anything. It is one heck of a policy though. Go to joe blows battery kiosk and see if you get that service. lol
[doublepost=1538496827][/doublepost]
I mailed my iPhone 7 in on a Monday and got mine back on Friday. It came back with a new/used motherboard, microphone and new battery. Shell and display are the same. Not sure why they replaced the MLB and the microphone too (maybe they broke it getting the old battery out) but everything seems to be working fine. Came with a new serial number because of the motherboard. Looked it up and it says it was manufactured in January of 2018. Interesting huh? I too am wondering if they resealed the display with the adhesive that keeps it water resistant.
When a device gets sent to depot level they do a full diagnostic on it. They replace anything and everything suspect.

Sent my 2017 mbp out due to a USB-C port not working. Keyboard and all internals were replaced.

Sister in law 2015 display died, off to depot, 5 days later a new refurb was received.
 

bimmahh

macrumors member
Feb 12, 2011
62
18
Yeah it’s interesting to know if they are actually returning it back to ip67 certification after a battery replacement.
I asked a tech at the Apple store and they said they replace the seals when changing the battery. Nothing was mentioned about testing or ensuring it was IP67 afterward.
 

Bootleg Gucci

macrumors 6502
Sep 16, 2013
306
151
NoVA
Aww I just had a battery replacement messed up for a 6S Plus 64gb. I emphasized to the Apple employee, this iPhone was in like new condition. No scratches/dents anywhere.

Today picked it up and they noted they ripped display cable so Apple replaced the whole screen and new battery. I also saw they scratched up the case housing on the top with a dent also (probably difficult to pry open the phone and 6S isn’t IP67 sealed). I can’t sell it like new as before and told the store employee.

They are seeing what they can do about it now (Assume they don’t have new 6S Pluses in stock).
 

Renjo2007

macrumors regular
Sep 18, 2012
132
52
AZ
I mailed my iPhone 7 in on a Monday and got mine back on Friday. It came back with a new/used motherboard, microphone and new battery. Shell and display are the same. Not sure why they replaced the MLB and the microphone too (maybe they broke it getting the old battery out) but everything seems to be working fine. Came with a new serial number because of the motherboard. Looked it up and it says it was manufactured in January of 2018. Interesting huh? I too am wondering if they resealed the display with the adhesive that keeps it water resistant.
Aww I just had a battery replacement messed up for a 6S Plus 64gb. I emphasized to the Apple employee, this iPhone was in like new condition. No scratches/dents anywhere.

Today picked it up and they noted they ripped display cable so Apple replaced the whole screen and new battery. I also saw they scratched up the case housing on the top with a dent also (probably difficult to pry open the phone and 6S isn’t IP67 sealed). I can’t sell it like new as before and told the store employee.

They are seeing what they can do about it now (Assume they don’t have new 6S Pluses in stock).
aww. It’s risky then even it is Apple that is replacing the batteries. My iPhone X is in perfect condition.no scratches.
 

bliggs

macrumors 6502
Aug 15, 2012
265
186
Broken Arrow
I have a 7-Plus, and am going to take advantage of the $29 battery replacement program.

Any of you guys know how it would take an Apple Store to replace the battery?

Thank you,
m
My replacement took around 2 hours but the store was very busy that day.