As you may have read, my experience with the 2017 MBP13 nTB has been disaster after disaster. In short failing keys, screen glitches, overheating, failing glue, crazy fan, rattling fan .. https://forums.macrumors.com/threads/2017-macbook-pro-13-non-tb-review.2056971/ Apple support sent me to a Genius appointment and all they did was press the keys and run software diagnostics (boot, press D) which I could have done at home. Apple Customer Support Rep (Ireland) sent me to a different retail shop - despite me expressing serious concern that they couldn't run meaningful tests, replicate the scenarios (4k monitor, watching youtbe/netflix for over 30 mins, etc) ... yet I finally complied .. and as it turned out, I was right. They did nothing but poke the keyboard and run the same boot-D diagnostics. I am extremely disappointed by Apple's quality and their bureaucratic support processes. I don't want a 2017 macbook anymore. Even a 3rd replacement will likely suffer what is a fundamental design flaw. I want a refund .. so I can geta refurb 2015 again. Any suggestions how I can do this? Apple are playign silly buggers. Clearly within warranty as device came out in July 2017.