Son you are right...you can manipulate statistics. I don't believe any of their data...only 0.5% people called and complained...I doubt it
Not only that but there are likely a large number of people who didn't call because they were just waiting for Apple to make a statement about it. What's the point of calling Apple to troubleshoot your phone when you know they won't have an answer for you. If you called in the past few weeks I'm quite sure it was an uneventful and useless call since we were told to "stand by". Of course the number of calls was low.