How to stop predictive text from searching my emails?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by AaronMc, Jan 23, 2017.

  1. AaronMc macrumors newbie

    AaronMc

    Joined:
    Jan 23, 2017
    Location:
    Oakland
    #1
    I have an iPhone SE, running iOS 10.2

    I love the predictive text option, but ever since the change to iOS 10, my phone has begun making predictive text suggestions based on (I assume) the content of my work emails.

    For example, in iOS 9, if I just typed the letter R, the predictive text options would be things like "Right," "Ready" and "Really."

    In iOS 10, when I type the letter R, it gives me things like "Riverside," "Relations" and "Regional," which are from proper nouns and job titles that come up occasionally in my work, but almost never in my texts, and certainly don't appear enough to warrant them appearing just from the letter R.

    I've tried resetting the dictionary multiple times, and I've tried turning off "Contacts Found in Apps" in the Contacts settings. I really liked predictive text and found it very useful before this change, but it's lost a fair amount of functionality for me now. Not to mention possible privacy concerns.

    Has anyone else experienced this?
     
  2. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #2
    The degree of control you're seeking is atypical of iOS, leaving you with 2 choices:
    1. Turn off predictive text
    2. Deal with it the way it is.

    By the way, I believe it's inaccurate to say that the keyboard is searching your emails. More likely, the keyboard app itself remembers words you type within emails and then suggests them elsewhere.
     
  3. AaronMc, Jan 23, 2017
    Last edited: Jan 23, 2017

    AaronMc thread starter macrumors newbie

    AaronMc

    Joined:
    Jan 23, 2017
    Location:
    Oakland
    #3
    Regarding your last comment, I almost never type work emails from my phone, and even if I did, then resetting the dictionary to factory settings would have erased them. If I type "Gh" then it suggests the last name of someone who was mentioned in one email thread, and whose name I have never typed in my life. I had to look up who he was after it made the suggestion. There's literally no other way his name would have gotten into my predictive text suggestions.

    Also I just tried deleting my work account from my phone altogether (which I hadn't tried yet) and the predictions went away. They come back when I re-add the account. So that's obviously where they were coming from.

    Regarding your first comment, while that may be true, I'm hoping to find someone else who has experienced this same issue who can verify that.
     
  4. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #4
    Perhaps it's contacts' info instead of email content?

    Either way, best of luck. I hope you can get a more satisfactory solution.
     

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