Https only

Discussion in 'MacBook Pro' started by cat on a computer, Apr 9, 2016.

  1. cat on a computer, Apr 9, 2016
    Last edited: Apr 10, 2016

    cat on a computer macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #1
    Whenever I browse the Internet on my MacBook, I am greeted with an error, "ERR_CONNECTION_REFUSED". This pops up when I open a website that does not begin with "https://". For example, I cannot access http://www.chromahills.com/forum/downloads.php, http://www.minecraftskins.com/, and even macroumors (I'm using macroumors through my iPhone) I can access websites such as https://server.pro/my-servers/. My MacBook version is 10.9.5, I do not use proxies, I do not have any firewall on any websites, I do not have any ad block software my antivirus software is never open, and I have already run it. I normally use google chrome, but the problem persists on all browsers and users. I have tried clearing browsing data, such as cookies and caches, redownloading my browser, and restarting my Mac. Is there any solution to my problem? Thanks in advance for the help! :3
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
  3. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #3
  4. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #4
    Sounds like you have port 80 blocked somewhere.
     
  5. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #5
    How where would the blocks in the settings be?
     
  6. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #6
    Could be a number of places, router/firewall, Mac firewall, various Apps/progs you may or may not have installed, proxy services...the list is long. Post a screenshot of what Safari shows when you try and access an http site.

    Also "whenever" is a vague phrase that is only clear if we know what variety of sites you are trying, post a list of say 6 url's that prompt this error.
     
  7. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #7
    I'll try this and if the problem persists, I'll get a screenshot soon
     
  8. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #8
    iTunes is refusing to open, and iCloud is a lost cause, so I can't get the screenshot to my phone. Word for word safari tells me "Safari can't open the page "www.minecraftskins.com" because safari can't connect the the server "www.minecraftskins.com"' Google chrome only says the webpage isn't avaible (ERR_CONNECTION_REFUSED), and provides fixes (which didn't help) in "details"
     
  9. Mr. Buzzcut macrumors 65816

    Mr. Buzzcut

    Joined:
    Jul 25, 2011
    Location:
    Ohio
    #9
    Go to terminal prompt and enter telnet <some url> 80

    If it hangs or says connection refused then the problem is not the browser. If it connects, then it could be.

    Do you have another computer or mobile device on the same network?

    Edit, by some URL, I mean www.minecraftskins.com, www.google.com, etc. Just the domain part.
     
  10. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #10
    The search said it didn't match any documents. And I have my iPhone connected to the same Internet, with no problems. I don't think it's the browser, because whether it's Firefox, Safari, or chrome, nothin changes
     
  11. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #11
    Create a new user account - same behaviour?
    Boot into Safe mode - same behaviour?
     
  12. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #12
    It's the same for other users, what do you mean by "boot into safe mode"?
     
  13. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #13
    Boot into Safe Mode, by restarting while holding the Shift key.
    Login as normal when you see the login window, then try your internet.
    Parts of your system will not load in Safe boot, so you might run into some things that don't seem to work, until you restart normally. Your internet connection should work, however.

    Do you use Little Snitch ?
     
  14. cat on a computer, Apr 10, 2016
    Last edited: Apr 10, 2016

    cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #15
    Ok, I'll try that now, and I do not use little Snitch
    --- Post Merged, Apr 10, 2016 ---
    Safe mode- result positive.
    --- Post Merged, Apr 10, 2016 ---
    It finally worked. Thank you for the help! :3
     
  15. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #16
    Ah, good to hear!
    Did that FIX your problem? Boot back into your normal system, and try your internet again ... still fixed?
     
  16. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #17
    Let me try that...
    --- Post Merged, Apr 10, 2016 ---
    No, how do I keep it fixed?
     
  17. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #18
    Check your login items, you have something starting up automatically and causing this - something that isn't loaded when booting into Safe Mode. Do you have any kind of network monitor or security running?
     
  18. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #19
    Safe mode prevents certain software from running.
    You have something in your system (not YOUR user, as you said the same problem also exists in another user account, correct?)
    So, it's some part of your system software, or some app that runs, common to all users, but is stopped when you booted into safe mode.

    Here's an idea - download and run the utility EtreCheck, then post the results here. That may show some software that can be reported through EtreCheck, and might be your troublemaker....
    EtreCheck will show the startup software that simonsi was asking about.
     
  19. cat on a computer, Apr 10, 2016
    Last edited: Apr 10, 2016

    cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #20
    Maybe security...
    --- Post Merged, Apr 10, 2016 ---
    Ok, I'll try that
    --- Post Merged, Apr 10, 2016 ---
    I selected "just checking". Here is what I got:
    EtreCheck version: 2.9.10 (261)
    Report generated 2016-04-10 21:16:32
    Download EtreCheck from https://etrecheck.com
    Runtime 3:51
    Performance: Good

    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Remove] links to remove adware.

    Problem: No problem - just checking

    Hardware Information: ⓘ
    MacBook Pro Intel Core i5, Intel Core i7 (Mid 2010)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    MacBook Pro - model: MacBookPro6,2
    1 2.66 GHz Intel Core i7 CPU: 2-core
    4 GB RAM Upgradeable - [Instructions]
    BANK 0/DIMM0
    2 GB DDR3 1067 MHz ok
    BANK 1/DIMM0
    2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery: Health = Check Battery - Cycle count = 980

    Video Information: ⓘ
    Intel HD Graphics - VRAM: 288 MB
    NVIDIA GeForce GT 330M - VRAM: 512 MB
    Color LCD 1680 x 1050

    System Software: ⓘ
    OS X Mavericks 10.9.5 (13F1077) - Time since boot: about 2 hours

    Disk Information: ⓘ
    ST9500420ASG disk0 : (500.11 GB) (Rotational)
    EFI (disk0s1) <not mounted> : 210 MB
    Macintosh HD (disk0s2) / : 499.25 GB (264.56 GB free) - 4 errors
    Drive failure!
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

    MATSHITADVD-R UJ-898 ()

    USB Information: ⓘ
    Apple Inc. BRCM2070 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. Built-in iSight
    Apple Computer, Inc. IR Receiver

    Gatekeeper: ⓘ
    Mac App Store and identified developers

    Adware: ⓘ
    /Library/LaunchDaemons/com.Vertumnus.net-preferences.plist
    /Library/LaunchDaemons/com.cyathophyllineUpd.plist
    ~/Library/Caches/com.apple.Safari/Extens...safariextension
    ~/Library/Caches/com.apple.Safari/Extens...safariextension
    ~/Library/Caches/com.apple.Safari/Extensions/Searchme.safariextension
    5 adware files found. [Remove]

    Kernel Extensions: ⓘ
    /Applications/Parallels Desktop.app
    [not loaded] com.parallels.kext.hidhook (8.0 18354.823166 - 2012-12-15) [Support]
    [not loaded] com.parallels.kext.hypervisor (8.0 18354.823166 - 2012-12-15) [Support]
    [not loaded] com.parallels.kext.netbridge (8.0 18354.823166 - 2012-12-15) [Support]
    [not loaded] com.parallels.kext.usbconnect (8.0 18354.823166 - 2012-12-15) [Support]
    [not loaded] com.parallels.kext.vnic (8.0 18354.823166 - 2012-12-15) [Support]

    /Applications/Voxal.app
    [not loaded] com.NCHSoftware.driver.VoxalVirtualAudioDevice (1.0.2 - SDK 10.6 - 2015-02-03) [Support]

    /Incompatible Software/Parallels Service.app
    [not loaded] com.parallels.kext.prl_hid_hook (6.0 12094.676494 - 2012-07-30) [Support]
    [not loaded] com.parallels.kext.prl_hypervisor (6.0 12094.676494 - 2012-07-30) [Support]
    [not loaded] com.parallels.kext.prl_netbridge (6.0 12094.676494 - 2012-07-30) [Support]
    [not loaded] com.parallels.kext.prl_usb_connect (6.0 12094.676494 - 2012-07-30) [Support]
    [not loaded] com.parallels.kext.prl_vnic (6.0 12094.676494 - 2012-07-30) [Support]

    /System/Library/Extensions
    [not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2 - 2016-04-10) [Support]
    [not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2 - 2016-04-10) [Support]
    [not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6 - 2016-04-10) [Support]
    [loaded] com.ScreamingBee.driver.SBVirtualMic64 (1.1.0 - SDK 10.9 - 2016-04-10) [Support]
    [not loaded] com.cisco.nke.ipsec (2.0.1 - 2016-04-10) [Support]

    /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
    [not loaded] com.belcarra.iokit.netpart.panther (1.6.1 - 2007-06-06) [Support]

    /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
    [not loaded] com.belcarra.iokit.usbpart.panther (1.6.1 - 2007-06-06) [Support]

    /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
    [not loaded] com.RemoteControl.USBLAN.panther (1.6.1 - 2007-06-06) [Support]

    Startup Items: ⓘ
    CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
    Startup items are obsolete in OS X Yosemite

    System Launch Agents: ⓘ
    [not loaded] 7 Apple tasks
    [loaded] 143 Apple tasks
    [running] 34 Apple tasks

    System Launch Daemons: ⓘ
    [not loaded] 46 Apple tasks
    [loaded] 138 Apple tasks
    [running] 65 Apple tasks

    Launch Agents: ⓘ
    [loaded] com.google.keystone.agent.plist (2016-03-02) [Support]

    Launch Daemons: ⓘ
    [running] com.Vertumnus.net-preferences.plist (2016-03-12) Adware! [Remove]
    /etc/change_net_settings.sh
    [failed] com.adobe.fpsaud.plist (2015-09-09) [Support]
    [loaded] com.apple.aelwriter.plist
    [loaded] com.cyathophyllineUpd.plist (2016-03-12) Adware! [Remove]
    /etc/st-up.sh
    [loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
    [running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist (2015-08-20) [Support]
    [loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
    [running] com.sec.faxdb.plist (2010-10-07) [Support]
    [loaded] com.skype.skypeinstaller.plist (2014-11-29) [Support]
    [failed] com.vmware.launchd.vmware.plist (2010-11-30) [Support]

    User Launch Agents: ⓘ
    [loaded] com.adobe.ARM.[...].plist (2015-09-12) [Support]
    [loaded] com.valvesoftware.steamclean.plist (2016-01-30) [Support]

    User Login Items: ⓘ
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Skype Application Hidden (/Applications/Skype.app)
    SPanel Application (/Library/Printers/SPanel/Samsung/SPanel.app)
    DaemonManager Application (/Library/Printers/Samsung/Daemon/DaemonManager/DaemonManager.app)

    Other Apps: ⓘ
    [running] [0x0-0x1d01d].com.fiplab.memoryclean
    [running] [0x0-0x2b02b].com.etresoft.EtreCheck
    [running] [0x0-0x7007].com.google.Chrome
    [running] com.Samsung.DaemonManager.45968
    [running] com.Samsung.SPanel.45616
    [running] com.skype.skype.7424
    [loaded] 429 Apple tasks
    [running] 310 Apple tasks

    Internet Plug-ins: ⓘ
    Google Earth Web Plug-in: 6.0 (2011-05-17) [Support]
    Default Browser: 537 - SDK 10.9 (2014-10-22)
    Flip4Mac WMV Plugin: 2.3.5.4 (2010-09-10) [Support]
    OfficeLiveBrowserPlugin: 12.2.7 (2010-10-16) [Support]
    Unity Web Player: UnityPlayer version 4.6.1f1 - SDK 10.6 (2015-01-15) [Support]
    Silverlight: 5.1.30317.0 - SDK 10.6 (2015-12-23) [Support]
    FlashPlayer-10.6: 19.0.0.185 - SDK 10.6 (2015-09-21) [Support]
    Flash Player: 19.0.0.185 - SDK 10.6 (2015-09-21) Outdated! Update
    QuickTime Plugin: 7.7.3 (2015-08-23)
    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-05-03)
    SharePointBrowserPlugin: 14.3.4 - SDK 10.6 (2013-05-11) [Support]
    AdobePDFViewer: 9.5.5 (2013-05-21) [Support]
    JavaAppletPlugin: Java 7 Update 09 (2012-11-21) Check version

    User internet Plug-ins: ⓘ
    NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2015-12-09) [Support]

    Safari Extensions: ⓘ
    Searchme (cache only) (2015-08-18) Adware! [Remove]
    Amazon Shopping Assistant (cache only) (2015-08-09) Adware! [Remove]
    Ebay Shopping Assistant (cache only) (2015-08-09) Adware! [Remove]

    3rd Party Preference Panes: ⓘ
    Flash Player (2015-09-09) [Support]
    Flip4Mac WMV (2010-09-10) [Support]
    MacFUSE (2010-09-02) [Support]
    Perian (2015-12-23) [Support]

    Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    Macintosh HD: Disk size: 499.25 GB Disk used: 234.69 GB
    Destinations:
    JF_BackUp3 [Local]
    Total size: 0 B
    Total number of backups: 0
    Oldest backup: -
    Last backup: -
    Size of backup disk: Too small
    Backup size 0 B < (Disk used 234.69 GB X 3)

    Top Processes by CPU: ⓘ
    91% Google Chrome Helper(5)
    12% Google Chrome
    9% fontd
    6% kernel_task
    6% WindowServer

    Top Processes by Memory: ⓘ
    442 MB kernel_task
    401 MB Google Chrome Helper(5)
    209 MB Skype
    102 MB Google Chrome
    82 MB mds_stores

    Virtual Memory Information: ⓘ
    574 MB Free RAM
    2.82 GB Used RAM (886 MB Cached)
    0 B Swap Used

    Diagnostics Information: ⓘ
    Apr 10, 2016, 09:15:46 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211546_[redacted].crash
    /Library/Vertumnus/*/Vertumnus
    Apr 10, 2016, 09:15:35 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211535_[redacted].crash
    Apr 10, 2016, 09:15:25 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211525_[redacted].crash
    Apr 10, 2016, 09:15:14 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211514_[redacted].crash
    Apr 10, 2016, 09:15:04 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211504_[redacted].crash
    Apr 10, 2016, 09:14:54 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211454_[redacted].crash
    Apr 10, 2016, 09:14:44 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211444_[redacted].crash
    Apr 10, 2016, 09:14:33 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211433_[redacted].crash
    Apr 10, 2016, 09:14:23 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211423_[redacted].crash
    Apr 10, 2016, 09:14:12 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211412_[redacted].crash
    Apr 10, 2016, 09:14:02 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211402_[redacted].crash
    Apr 10, 2016, 09:13:52 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211352_[redacted].crash
    Apr 10, 2016, 09:13:41 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211341_[redacted].crash
    Apr 10, 2016, 09:13:31 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211331_[redacted].crash
    Apr 10, 2016, 09:13:21 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211321_[redacted].crash
    Apr 10, 2016, 09:13:10 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211310_[redacted].crash
    Apr 10, 2016, 09:13:00 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211300_[redacted].crash
    Apr 10, 2016, 09:12:50 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211250_[redacted].crash
    Apr 10, 2016, 09:12:39 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211239_[redacted].crash
    Apr 10, 2016, 09:12:29 PM /Library/Logs/DiagnosticReports/Vertumnus_2016-04-10-211229_[redacted].crash
    Apr 10, 2016, 06:40:06 PM Self test - passed
    Apr 10, 2016, 05:50:43 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-175043_[redacted].crash
    /System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated
    Apr 10, 2016, 05:49:55 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-174955_[redacted].crash
    Apr 10, 2016, 05:48:35 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-174835_[redacted].crash
    Apr 10, 2016, 05:47:19 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-174719_[redacted].crash
    Apr 10, 2016, 05:46:05 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-174605_[redacted].crash
    Apr 10, 2016, 05:44:41 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-174441_[redacted].crash
    Apr 10, 2016, 05:43:03 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-174303_[redacted].crash
    Apr 10, 2016, 05:41:21 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-174121_[redacted].crash
    Apr 10, 2016, 05:39:57 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-173957_[redacted].crash
    Apr 10, 2016, 05:37:21 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-173721_[redacted].crash
    Apr 10, 2016, 05:36:04 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-173604_[redacted].crash
    Apr 10, 2016, 05:34:22 PM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-173422_[redacted].crash
    Apr 10, 2016, 05:10:07 PM ~/Library/Logs/DiagnosticReports/iTunes_2016-04-10-171007_[redacted].crash
    com.apple.iTunes - /Applications/iTunes.app/Contents/MacOS/iTunes
    Apr 10, 2016, 04:40:21 PM /Library/Logs/DiagnosticReports/iPhoto_2016-04-10-164021_[redacted].hang
    /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Apr 10, 2016, 04:37:04 PM ~/Library/Logs/DiagnosticReports/iTunes_2016-04-10-163704_[redacted].crash
    Apr 10, 2016, 04:34:40 PM ~/Library/Logs/DiagnosticReports/iTunes_2016-04-10-163440_[redacted].crash
    Apr 10, 2016, 04:33:13 PM ~/Library/Logs/DiagnosticReports/iTunes_2016-04-10-163313_[redacted].crash
    Apr 10, 2016, 04:32:10 PM ~/Library/Logs/DiagnosticReports/iTunes_2016-04-10-163210_[redacted].crash
    Apr 10, 2016, 01:48:24 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-014824_[redacted].crash
    Apr 10, 2016, 01:47:18 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-014718_[redacted].crash
    Apr 10, 2016, 01:45:15 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-014515_[redacted].crash
    Apr 10, 2016, 01:43:58 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-014358_[redacted].crash
    Apr 10, 2016, 01:42:38 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-014238_[redacted].crash
    Apr 10, 2016, 01:41:24 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-014124_[redacted].crash
    Apr 10, 2016, 01:40:02 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-014002_[redacted].crash
    Apr 10, 2016, 01:38:52 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-10-013852_[redacted].crash
    Apr 9, 2016, 10:48:53 PM ~/Library/Logs/DiagnosticReports/iTunes_2016-04-09-224853_[redacted].crash

    I'm going to make sure that adware is removed
     
  20. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #21
    Remove Mackeeper too.

    [running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist (2015-08-20) [Support]
     
  21. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #22
    Ok. How do you get to the caches? The "Command-shift-G" command isn't getting me there
    --- Post Merged, Apr 10, 2016 ---
    Nevermind.
    --- Post Merged, Apr 10, 2016 ---
    I can't delete the safari extensions from Etrecheck. How can I get to those files manually? Thanks for your awesome help
     
  22. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #23
    Safari/Preferences/Extensions...then uninstall and restart Safari.

    Mackeeper, delete the crapp and reboot but there are some threads around detailing how to remove the rubbish Mackeeper can leave behind...
     
  23. cat on a computer thread starter macrumors newbie

    cat on a computer

    Joined:
    Apr 9, 2016
    #24
    Thanks.
     
  24. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #25
    Download and run the good Malwarebytes. That can help assure you that the Adware is gone.
     

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