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Hyper Recalls HyperJuice GaN Stackable Chargers and 130W Battery Pack Due to Fire Risk

Are US consumer laws protecting companies more than consumers? In Europe they wouldn’t have gotten away with giving store credit. The other hand is that they probably have to file for Chapter 11 if they’ll pay everybody back, but reading the other comments here about the state of their products I guess that’s for the better.
 
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likegadgets said:
I am not entirely sure this is legal, at least in California. They sell you a dangerous product, yet they will not refund your money and require you stay with their unreliable products.
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This is a voluntary recall, not one mandated by a government. As such, they probably can set whatever terms they want on it.
 
It seems like lots of people give Apple a ton of grief for the prices of their cables, chargers, and battery packs (MagSafe Battery) but to be honest, it is worth every penny.

You are guaranteed a product that will:

1. Work every single time
2. Won't destroy your already expensive Apple gear
3. Athetically matches your products
4. Backed by Apple warranty for easy exchanges in-store or online
 
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anshuvorty said:
I purchased a Stackable charger because I liked the port selection on it: 3 USB-C + 1 USB-A. What other alternative charger is there on the market with these characteristics:
  • 4 ports: combination of USB-C and USB-A
  • 65W at least
  • it is a wall charger: doesn't require an extra power brick to power it
Thanks for the recommendations!
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I got this one, been using it for a year, I max it out almost every night. It gets a little toasty charging my big fridge battery, but never dangerously so.

USB C Charger, 100W USB-C Power Adapter, Super Fast Charger for Samsung, GaN III Compact & Foldable Versatile Charger, 3 USB C+1 USB Port Charging Block Compatible with MacBook/iPhone/iPad, UL Listed https://a.co/d/4BtNxgm

Just a PSA, it’s not really a 4 port charger. It’s EITHER 3 usb c devices or 2 usb c and one usb a.
 
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MacRumors said:


Accessory maker Hyper is recalling its 65W and 100W HyperJuice Stackable GaN Chargers and its 130W Battery Pack because of a product design issue that can cause them to overheat while charging. Hyper says that this can lead to a "potential fire hazard."

hyper-stackable-gan-charger-article.jpeg

Affected stackable products include the 65W and 100W GaN chargers that were initially introduced in 2021. Each one features a pass-through AC power outlet rated up to 1500W for stacking multiple units on top of one another. Each 100W unit featured three USB-C ports and one 18W USB-A port, while each 65W unit included two USB-C ports and one USB-A port.

hyper-stackable-gan-charger-stack.jpeg

The USB-C 130W Battery Pack was released in 2019, offering a 27,000mAh battery capacity. It included two USB-C ports and a USB-A port.

hyper2.jpg

If you own one of the HyperJuice Stackable GaN Chargers or the 130W Battery Pack, Hyper is providing a one-time store credit in the full amount of the purchase price. There is no option for a cash refund for those who are no longer interested in owning Hyper products.


According to the recall site, approximately 18,200 Stackable Chargers were sold, and 13,700 battery packs were sold. Two battery packs overheated, resulting in smoke, melting, and property damage, and there were seven reports about the Stackable chargers. No injuries have been reported.

Consumers should stop using all of the recalled products immediately because of the fire risk.

Hyper is providing customers with a self-addressed prepaid shipping label for the return of affected units. Store credits will be issued when the product is returned or, if the product is no longer available, proof of purchase. Customers can learn more on Hyper's website.

Article Link: Hyper Recalls HyperJuice GaN Stackable Chargers and 130W Battery Pack Due to Fire Risk
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Every external battery I purchased from Hyper has been DOA or just didn't give my lapto a full charge. It was easier to get the Anker power station. Couldn't be happier with Anker products.
 
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I love that there's no mention of the fact in the article that MacRumors has been one of the biggest shills for this company for a long time. Despite every single comments thread telling MacRumors editors that this company is well known for its safety problems and begging them to do better.

Turns out those people knew what they were talking about. But just wait 3 months, I'm sure there will be another MacRumors ad, I mean article, for these guys. COME GET A DISCOUNTED HYPER CHARGER THAT TOTALLY WON'T BURN YOUR HOUSE DOWN!
 
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Rian Gray said:
For a 100w rated charger, I don't understand why it has no earth pin. This thing gives me a good shock every now and then.
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And you still continue to use it?? Don't complain when it.... Oh wait, you may not be able to complain anymore.
 
I’ve said this before, and I will say it again. I will never buy another hyper product. I’ve had issues with several of them and it’s just not worth the money.
 
Hmm. So buying super dense relatively high wattage packs and chargers that didn't exist before and just came out a few minutes ago turns out to be a tad risky??? Interesting....
 
Not surprised. I backed one of their first 100W GAN chargers and it fried. Luckily nothing happened to my devices.
 
nutmac said:
I support MacRumors from reporting these PSAs, but I hope it would refrain from accepting commissions from Hyper in the future. This company has zero regard for product safety and has willfully neglected to provide support until the problem became more widespread.
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Agreed. I have had nothing but problems and data loss with their USB-C dock for iPad. Never again. They wouldn’t replace it either. Bought a cheap Anker one and it has been absolutely perfect.
 
anshuvorty said:
I purchased a Stackable charger because I liked the port selection on it: 3 USB-C + 1 USB-A. What other alternative charger is there on the market with these characteristics:
  • 4 ports: combination of USB-C and USB-A
  • 65W at least
  • it is a wall charger: doesn't require an extra power brick to power it
Thanks for the recommendations!
Click to expand...
I bought both the 65 and 100 watt versions on Kickstarter. My wife got a 100 watt, which ultimately overheated (plastic actually bubbled) and was replaced. I never had a problem with either charger, but will be returning them due to the fire risk. I found these on Amazon; both are made by Anker. The 150W version has 3 USB C and 1 USB A charging port. The 65W has 2 USB C and 1 USB A port. Both are GaN.

150W charger

65W charger
 
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