Then which course of action available to you might most likely achieve results?
a) Learn more about your current software;
b) Choose different software;
c) Start an online insurrection.
This isn't a timed quiz. We'll wait for your answer.
Sometimes money and access to such software is an issue too? I am not an Apple hater, I have a MacBook and I use iTunes. I make purchases with my iTunes account. I expect them to work. When Apple's software does not work after you have given them money, or when Apple limits you in any way, they should work on correcting the issues.
This doesn't include engaging in advertising wars with Microsoft or cold wars with Adobe.