Terrible advice. Do NOT send it back to them after "confirming" they will send a replacement. You will get nothing in return. Open a case with eBay, get your money back and sell your new paperweight on eBay as "iCloud Locked".
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I bought a refurbished iPad mini on ebay & I think it may be iCloud locked?
- Thread starter alyssap22
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Terrible advice. Do NOT send it back to them after "confirming" they will send a replacement. You will get nothing in return. Open a case with eBay, get your money back and sell your new paperweight on eBay as "iCloud Locked".
I opened a case. The seller is being so persistent about me sending it back and then them either unlocking it or sending me a replacement. I am thinking it is stolen, which sucks both for me and or whomever this iPad belonged to. I asked for a full refund if they refuse to unlock it remotely through iCloud.
All of the walmarts, best buys, and targets are all sold out. The iPad minis must have flew off the shelf.
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If they refund the money don't I have to send it back to them?
All of the walmarts, best buys, and targets are all sold out. The iPad minis must have flew off the shelf.
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If they refund the money don't I have to send it back to them?
I opened a case. The seller is being so persistent about me sending it back and then them either unlocking it or sending me a replacement. I am thinking it is stolen, which sucks both for me and or whomever this iPad belonged to. I asked for a full refund if they refuse to unlock it remotely through iCloud.
All of the walmarts, best buys, and targets are all sold out. The iPad minis must have flew off the shelf.
They have perfect feedback, so maybe they want to keep it. But check out the apple refurbished store also and they stock almost changes daily. You can also tell your daughter that she did get an iPad and it's on order. It sucks, and I hope it all works out.
It might not be a stolen iPad that you have also, this person might just buy used iPads cheap and one didn't get unlocked from the person who they got it from.
http://store.apple.com/us/browse/home/specialdeals/ipad
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Have you tried emailing the iCloud email address that comes up?
Maybe you and the original owner can work together on this.
Do not listen to the people telling you to sell it yourself. If you do that you are selling stolen property, which is illegal in most places.
Keep up with the eBay claim and hope for the best.
I hope it works out for you and happy birthday to your daughter!
Maybe you and the original owner can work together on this.
Do not listen to the people telling you to sell it yourself. If you do that you are selling stolen property, which is illegal in most places.
Keep up with the eBay claim and hope for the best.
I hope it works out for you and happy birthday to your daughter!
Thank you for your advice and your birthday wishes!
I would email the address but it is starred out, s*****@icloud.com
Thank you for your advice and your birthday wishes!
I would email the address but it is starred out, s*****@icloud.com
Raise a case, get a refund then take the stolen iPad to the police along with all of the sellers information.
Thank you for your advice and your birthday wishes!
I would email the address but it is starred out, s*****@icloud.com
Oh ok, I thought you just did that instead of posting the person's info on the forum
My only other advice would be to demand a refund prior to sending the unit back. That way, if you don't get a replacement (which seems highly likely with this seller) you at least got your money back. If you do this document the tracking number that you use to send it back and send it with a signature required. That way, they cannot claim that you didn't send it.
Some one else may have also mentioned it, but be sure to only communicate with the seller via eBay so that there is a good record of it.
Best of luck, again!
How is this advice any better? You're advising the buyer to abuse the paypal/ebay buyer protections to get a refund AND keep the item purchased, to the detriment of the seller. That's strait up stealing.
The buyer can initiate the ebay dispute at any time within 45 days of the transaction. Being trigger happy with this doesn't accomplish anyone any favors. Buyers are generally triple insured - ebay, paypal, and credit card. They will get their money back either way; unless you paid by moneygram or something sketchy.
Why not give a seller who is trying to make it right a chance to do so? Like I said above, money is not really at risk here.
It's buyers like you who make selling on ebay so risky - which is why some quality sellers are choosing to leave ebay.
I agree, a claim is made and eyes are on this. From what I see they buyer usually wins in most cases as well.
Probably articulated my point wrong...if eBay has advised you not to send it back to the seller, I wouldn't send it back in the off chance that the seller may "make it right". Obviously, if eBay advises you to send it back, do so. Just follow the dispute process. I personably would rather have the locked product in my possession during the dispute, but as the other posters have mentioned, you're covered through a few different avenues.
Not good advice. They messed up and the only way to ensure you will get your tablet is to demand an advance exchange. Meaning they ship your new one. You activate it and then send the defective one back. Don't take their word for anything. Just as someone said, remember the old phrase "the check is in the mail"... Means nothing until its on your hands.
Explain to eBay that you believe you have bought a stolen iPad. Ask eBay for a full refund, and explain to them that you are taking the device to your local police dept.
When you've got the refund, take the iPad and the sellers info to the police.
When you've got the refund, take the iPad and the sellers info to the police.
As I said how do you know 100% this is stolen? This seller has 100% positive feedback and who says they didn't buy the iPad from someone as a way to pay a debt and that person sold it on eBay? Or something else like that.
If the buyer gets a refund, just give them the iPad back.
If that was the case, they could trace it back and get it unlocked. Plus, if you're a trader (as it looks like by their ebay store) the first thing you check when buying an iPad is that it's not locked.
I wasn't saying that was the story, I was saying maybe that's what happened. And not all people check to see if it was unlocked also.
As I read through some of the other replies, I have to agree: Don't resell it as iCloud locked. Don't get rid of it at all.
I'd suggest actually going to an Apple Store and explaining your situation. I've heard of success stories where people have sent in Apple products that they found and having those products returned to the original owner, because the serial or something should be registered with the original owner. The device does indeed sound stolen, and judging the grammar and spelling from the email you posted from the seller, it seems even more sketchy.
I would say for you to file an eBay claim right away. Don't send the iPad back, you'll get nothing in return. Sure, they may be sincere, but there's too much risk.
I'd suggest actually going to an Apple Store and explaining your situation. I've heard of success stories where people have sent in Apple products that they found and having those products returned to the original owner, because the serial or something should be registered with the original owner. The device does indeed sound stolen, and judging the grammar and spelling from the email you posted from the seller, it seems even more sketchy.
I would say for you to file an eBay claim right away. Don't send the iPad back, you'll get nothing in return. Sure, they may be sincere, but there's too much risk.
Opening a case was stupid. They are only going to tell you exactly what the seller did-send it back for a refund. Stop being so difficult already and send it back, get your money back and go to Apple or Best Buy and get your iPad there like you should have in the first place. Ebay is the last place on Earth anyone should buy an expensive electronic device. 9/10 that great deal turns out to be a scam.
Don't demand your money back BEFORE you send the iPad back. That makes YOU look like a scammer and Ebay will tell the seller not to refund until they get their merchandise back. Chances are if it is stolen (and you have ZERO proof-plenty of ignorant people forget to turn off Find My iPad and remove the device from their iCloud device before selling it to a reseller, that's what could have happened here. Or it's the seller's device and he doesn't want to give a stranger his password) the person it was stolen from has already gotten a new iPad and moved on. You need to do the same. Stop being difficult, get your refund, and buy another iPad. Good luck.
Don't demand your money back BEFORE you send the iPad back. That makes YOU look like a scammer and Ebay will tell the seller not to refund until they get their merchandise back. Chances are if it is stolen (and you have ZERO proof-plenty of ignorant people forget to turn off Find My iPad and remove the device from their iCloud device before selling it to a reseller, that's what could have happened here. Or it's the seller's device and he doesn't want to give a stranger his password) the person it was stolen from has already gotten a new iPad and moved on. You need to do the same. Stop being difficult, get your refund, and buy another iPad. Good luck.
OP is not being difficult. You can't just send the device back and trust the seller is going to refund your money. You need to open a case with Ebay, so Ebay can properly monitor the exchange of defective device and the refund.
OP said the seller has 100% feedback and I assume has been selling awhile. I really doubt they will keep OP's money if he/she returns the device. No seller wants to have their perfect feedback ruined and their stars dinged-it can get them kicked off Ebay. Since OP has ZERO proof their seller sold them a stolen iPad or is a scammer, they should have just sent the iPad back as they were asked. They could have simply sold an iPad that hadn't been checked to make sure it was unlocked first. People are human and make mistakes. It happens.
The seller has been registered for a little more than 6 months. All of the items he currently has for sale either come with no accessories or some knockoff brand car and wall charger. No original packaging either. If you were selling an iPad on eBay, would't you at least include the original Lightning cable and wall charger?
It all seems suspicious, I get the feeling that all he's sold thus far are stolen goods, and he's just been lucky that he hasn't sold an activation locked iPad. Until now.
Scam. You send it back, they say box arrived empty. They keep ipad and money. Don't do it.