they are sending the macbook back to me. Then i am resending the macbook to apple engineerings department for them to classify it as a hardware defect and replace my macbook with a new one
hope it works out man
they are sending the macbook back to me. Then i am resending the macbook to apple engineerings department for them to classify it as a hardware defect and replace my macbook with a new one
.If you were a "business owner", then you wouldn't have grammar similar to a 12 year old. Besides that I do hope your situation gets corrected.
anyone
Please no humor or jokes this is really getting to my guys and taking up my time talking with apple when I am at a birthing class with my wife.
They are ****ing with me.
Telling me they were going to send it to a engineer and have it classified as a
Hardware damage. Then they said they would issue me a new machiene. Well turns out they Are saying now it already go looked at and classiflied as Ccidental damage.
So I am demand a re examination by a real engineer At corprate. Or a lawsuit against apple for a replacement.
How do I reach the headquarer and talk with a manager or some one high up
Any ideas.
Please no humor or jokes this is really getting to my guys and taking up my time talking with apple when I am at a birthing class with my wife.
Types on iPhone sorry for grammer
Wow. So much for taking the high road....
Weren't you the one who ... ??
Weren't you the one who ... ??
Weren't you the one who ... ??
Well Mr. Pro Business and Pro Apple, karma can be a bitch. I don't wish you any ill but ...
...
I am 21 tears old in college
I think they claimed a matchstick, not a matchbook.
That's fine, but you should be aware that it affects peoples perception of your opinions. If you use bad grammar or spelling, silly abbreviations, no punctuation or capitalization, etc. people will assume you are a child or simply childish and tend to disregard or distrust your statements.
Talk to Customer Relations again and again until they give in.
Don't send it to Apple...talk to Customer Relations!
A product sepcialist can't help you get a new one, but could help you in identifying the problem. The solution will be CR - Customer Relations will be the ones to give you a new one. I would start a whole new case.
"You get a lot more bees with honey than you do vinegar." ....You say you are a businessman, as am I...work some magic over the phone!!!
I hope for the best!!!
words of advice: don't get off the phone with CR...by company policy you have to hang-up before they do. Tell them you love their products, you want to buy a MacPro, and an iMac, etc...and you are thinking about buying not one more of Apple products ever because of this horrible outcome!!!
Be nice at first, then get serious about your issue, and how it is hurting you financially. I hope something out of my post helps you in your endeavor.
CrackBookPro![]()
... I am 21 tears old in college and my gf nor i smoke ...
... I am at a birthing class with my wife.
Anyone else notice this? So is she your girlfriend or your wife? Or do you have one of each? I would imagine a wife would be rather mad if their husband referred to them as girlfriend.![]()
This guy smells like BS to me...all this talk about filing a lawsuit against Apple, and you walk into an Apple store to buy a Macbook and the manager gives it to you for free?Anyone else notice this? So is she your girlfriend or your wife? Or do you have one of each? I would imagine a wife would be rather mad if their husband referred to them as girlfriend.![]()
this forum is such crap...guy posts up about his problem and then everyone questions if hes a business man and in college at age 21....
I know PLENTY of people here in Ky that run a business and are going to college on the side...but whats the point? Guy is having problems with Apple...
crap like this makes me not want to post on here.
back to the topic: sorry dude hope everything works out.
Per your request:
Keyboard broke on UMB and computer got superheated.
Called for support but got impatient, went to Apple store.
They found melted/burned stuff in there, said mail it in anyway.
Mailed it in, Apple found matchbook in fan area, blamed burn damage on that.
Apple sucks, I didn't do anything, what should I do now?
Special bonus summary sentence: I wrote this on my iPhone since none of my 5 Macs are available for some reason.