iPod touch I can't restore!

[SnowLeopard2008]

I needed to restore my iPod touch 1st gen. So I plugged it in and clicked restore. It popped up a message warning me that all my data will be erased. I then clicked agree to the SLA and etc. It popped up this message after a few seconds. I recently put a fresh install of Leopard on my MacBook. Instead of exporting my iTunes library to disc to back it up, I just copied the iTunes folder on the hard drive onto my external hard drive and back into the new install of Leopard, could this be why?

 

[aethelbert]

Moving the folder shouldn't have caused any problems... That's how I've always transfered my libraries. You might try force quitting both iTunes and iTunes helper out of activity monitor before trying to screw around with anything else. I've had a lot of instances where I get errors upon restoring my phone where the force quit of the two solves the issue.

If that doesn't work, you might try downloading the firmware from another source on the internet. Shouldn't be a problem as long as you've already paid for it. I wouldn't be surprised if their servers are being overworked today with a large influx of new users.

 

[SnowLeopard2008]

Thanks, and just for the record, I did pay for it. How do you force iTunes to restore the firmware using a file I downloaded from the internet? I forget which key you have to press. Thanks, and Happy Holidays to you!

 

[aethelbert]

Thanks, and just for the record, I did pay for it. How do you force iTunes to restore the firmware using a file I downloaded from the internet? I forget which key you have to press. Thanks, and Happy Holidays to you!

I had no doubt that you'd payed for it, but I threw that out there saying that downloading a copy from elsewhere makes no difference.

I think that you need to option-click the restore button in iTunes. I believe that it uses shift instead in Windows.

 

[dopey220]

A lot of people are having this same problem right now, myself included. It appears to be a server issue on Apple's end.

https://forums.macrumors.com/threads/622465/

 

[SnowLeopard2008]

Thanks! Glad to hear it's not because I 'improperly' backed up my iTunes library and somehow caused a permissions problem.