Resolved I did encrypted back-up but history is still missing

Discussion in 'Apple Watch' started by greytmom, Sep 28, 2015.

  1. greytmom macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
    #1
    what am I doing wrong? New phone came today, did encrypted back up of old phone, restored new phone from this back up. Watch isn't paired to new phone and instructions in app say to reset watch before pairing to new phone. Checked history first and I'm glad I did, because it isn't showing in the app on new phone. What now?
     
  2. Oakmhcky21 macrumors member

    Joined:
    Oct 14, 2011
    #2
    What history?

    I paired mine to my new phone without reseting and noticed afterwords the activity stuff wasn't showing up, old or new. i reset both the phone and watch and it all appeared.
     
  3. greytmom thread starter macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
    #3
    This is what my language has looked like for the last hour:

    $&!#%

    I set up both phone and watch from back up, and 4+ months of workout history, gone.
     
  4. greytmom thread starter macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
    #4
    You reset all settings and your old activity showed up?
     
  5. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #5
    Even if you forgot to unpair it from the old iPhone before backing it up, it should still have the automatic backup of the Watch from the day you backed up the old iPhone. Are you sure you picked the most recent backup of the Watch when you paired it to the new iPhone?

    You can check the dates of the Watch backups by going to Settings > General > Storage & iCloud Usage > Manage Storage (under Storage) > Watch app.

    You should be seeing a backup from the day you backed up the old iPhone.
     
  6. Oakmhcky21 macrumors member

    Joined:
    Oct 14, 2011
    #6
    No, I'm sorry. I meant to say i turned them off and back on.

    None of my old activities were showing and the first 3 days of having the watch paired to the 6s+ were not showing either. I turned both off and back on and they showed up.
     
  7. greytmom thread starter macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
    #7
    Ended up doing another backup (this time in icloud) of old phone, wiping new phone, and restoring from second backup. It worked... Yay!
     

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