I got a refund for FCP X...go get yours today

[MovieCutter]

Basically contacted App Store customer service and told them that FCP X was a disgrace and completely unusable for my needs. They were kind enough to issue a refund based on the fact that I said I can't use it in my workflow. Just throwing that out there for the pros who find it useless.

 

[Blipp]

Sounds like they're maybe opening up a bit to the negative responses. Possibly a good sign here?

 

[AppleDroid]

If they would just release a 30 Day Trial version we wouldn't have to worry about refunds.

 

[iphonepiephone]

Question (and no, I'm not pirating it):

Would the app still function/update, even when refunded?

 

[MovieCutter]

Question (and no, I'm not pirating it):

Would the app still function/update, even when refunded?

Still works for me so far.

 

[illegalprelude]

If they would just release a 30 Day Trial version we wouldn't have to worry about refunds.

Because any other software you buy has a 30 trial version

 

[handsome pete]

Because any other software you buy has a 30 trial version

You're right. No one offers a free trial.

http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection&promoid=ITKJK

http://forms.avid.com/forms/mctrial

http://www.sonycreativesoftware.com/download/trials/vegaspro

http://usa.autodesk.com/maya/trial/

 

[killr_b]

If they would just release a 30 Day Trial version we wouldn't have to worry about refunds.

Problem solved.

Release complete revamp of highly entrenched pro software. Leave out major features. No way to try it first.

I swear, if Apple makes even one decision that I can agree with/ comprehend next year I'll reconsider staying with a Mac.
WTF App Store only? So I can wait 14 hours to DL 60GB and THEN wait for it to install too? I better go get that hard copy of Logic Studio before I have to DL all 70GB of that too.

 

[LethalWolfe]

You're right. No one offers a free trial.

http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection&promoid=ITKJK

http://forms.avid.com/forms/mctrial

http://www.sonycreativesoftware.com/download/trials/vegaspro

http://usa.autodesk.com/maya/trial/

How could you leave out Aperture's free trial?


Lethal

 

[PhoneI]

Release complete revamp of highly entrenched pro software. Leave out major features. No way to try it first.

Read review. Don't like how it sounds. Don't purchase.

 

[handsome pete]

How could you leave out Aperture's free trial?


Lethal

Ha. Wasn't even aware they offered that. And that's for a program that costs $80.

 

[handsome pete]

Read review. Don't like how it sounds. Don't purchase.

Because we all like to throw down $300 based on a review. C'mon, that's a lazy response. If Autodesk can allow you to use a fully functional copy of their $3000 software for 30 days, then Apple should be able to do the same.

 

[laurim]

yes, there should be a trial and definitely no refunds after purchase unless they have a way to disable the program. Offering people refunds now is just going to allow people to have a free copy of the program while honest people pay for it.

 

[killr_b]

How could you leave out Aperture's free trial?


Lethal

LOL, Shake had a 30 day trial too.

 

[HunterGather]

What about a Motion 5 refund? Or is that running ok for everyone else?

 

[PhoneI]

Because we all like to throw down $300 based on a review. C'mon, that's a lazy response. If Autodesk can allow you to use a fully functional copy of their $3000 software for 30 days, then Apple should be able to do the same.

Wait a sec, there were hundreds of reviews put out the day Final Cut was released. If your crazy enough to put down $300 without taking a look at these reviews to see what features it has and doesn't, then I have little sympathy.

I do think though that there should be a demo period for Mac apps.

 

[jayshutta]

Really?

$300

$300

$300

What did anyone expect for $300?

 

[cgbier]

What about a Motion 5 refund? Or is that running ok for everyone else?

Once I got used to the new GUI, I started loving it. It runs faster than before and I even can import projects from Motion3

Thanks to the deities, Apple didn't break much in Motion.

 

[MovieCutter]

Wait a sec, there were hundreds of reviews put out the day Final Cut was released. If your crazy enough to put down $300 without taking a look at these reviews to see what features it has and doesn't, then I have little sympathy.

I do think though that there should be a demo period for Mac apps.

Well for those of us who use this for a living and even train people in it, we need to get our hands on it as quickly as possible. It's only after we actually use the software in this particular case that we were able to determine that it's not up to snuff and won't work in our workflow. We were led astray by Apple in my opinion and told that this was a professional grade application when it's not even close in reality.

 

[LethalWolfe]

What did anyone expect for $300?

We expected a program called Final Cut Pro to live up to standards set by the previous versions.

$300 for FCP X as opposed to $999 for FCP 7, Compressor, DVD SP, Color, Motion, Sound Track Pro and Cinema Tools.


Lethal

 

[linuxcooldude]

Well for those of us who use this for a living and even train people in it, we need to get our hands on it as quickly as possible. It's only after we actually use the software in this particular case that we were able to determine that it's not up to snuff and won't work in our workflow. We were led astray by Apple in my opinion and told that this was a professional grade application when it's not even close in reality.

Im wondering if your so dependent on the program, why not keep it so when they make updates you can see if it fixes what you need.

 

[PhoneI]

Well for those of us who use this for a living and even train people in it, we need to get our hands on it as quickly as possible. It's only after we actually use the software in this particular case that we were able to determine that it's not up to snuff and won't work in our workflow. We were led astray by Apple in my opinion and told that this was a professional grade application when it's not even close in reality.

I read my first review within 30 minutes of it being released with a long list of missing features.

If I depended on an application "to make a living" you would be sure I would do as much research and read everything about the application. But thats just me

 

[ChrisA]

Because any other software you buy has a 30 trial version

Apple offers a 30-day free trial of Aperture.

They were forced to because Adobe's product the directly competes has a 30-day trial. Apple needs to do this

I can see Final Cut going the same way as Aperture. At first Apple said Aperture was "revolutionary" and sold it as a $600 tool for top pro photographers. Now it seems to be markets as a $79 upgrade to iPhoto. I think this is where FCP is headed. In a few years it will ba $76 imovie upgrade. They certainly will not be selling this to the big studios.

Don't get me wrong. I like Aperture and now it is priced about right
the only problem with FCP X is that it needs to be marketed as a "prosumer" product and priced at $79. In time Apple will figure this out.

 

[linuxcooldude]

I read my first review within 30 minutes of it being released with a long list of missing features.

If I depended on an application "to make a living" you would be sure I would do as much research and read everything about the application. But thats just me

Thats what I do. I never spend my hard earned cash without reading many reviews. Often comparing products. I just don't have the money for a $300.00 impulse buy.

 

[handsome pete]

Thats what I do. I never spend my hard earned cash without reading many reviews. Often comparing products. I just don't have the money for a $300.00 impulse buy.

Hence the request for a 30 day trial. Simply basing a major purchase on reviews is asinine in my opinion. There's no reason that a trial couldn't be implemented seeing as all other major developers offer it, as well as Apple on some of its other products.