You're clearly in the fanboy denial camp, I'm done wasting my time proving it's a real, widespread issue. Why the **** do you guys bother coming in these threads, you're worse than the people complaining.
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I have little doubt that Apple sold defective iPhone 4's now
- Thread starter Eric-PTEK
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You're clearly in the fanboy denial camp, I'm done wasting my time proving it's a real, widespread issue. Why the **** do you guys bother coming in these threads, you're worse than the people complaining.
Exchange was all software. MS is keeping their cool over this but a lot of Exchange admins are very pissed. It's not that the phone doesn't work with Exchange but it causes incredibly high stress on the server. Basically the iPhone doesn't sync right, so it asks for another session, then another, then another. So server loads have gone through the roof which then effects all other users.
I'm really surprised that admins haven't denied access to iOS4 devices due to this, it was bringing some servers to their knee's.
There is a patch and it does seem to have fixed my issue. My Exchange problems were compounded by data problems.
As far as the coating, not sure, put my bumper right on it. I'll have to check.
Not quite the case...there's a thread here documenting the source factory, production week and user's perception of having issues. So far there's no evidence of a running change, either by factory or by production week.
It's software, plain and simple.
Op, that's good to hear. Wick question, would you mind telling us the production week and model? Also as some one mentioned if you see any changes on the antena. Also have you tried speed tests? Thanks for info you share.
Also, the op never said "all" iPhones were defective, just that there was a bad batch, jeeze.
Also, the op never said "all" iPhones were defective, just that there was a bad batch, jeeze.
I don't know whats different...and I'll be honest about that. I've talked to a lot of people with 4G's, some have zero problems, some phones are useless. All were prior iPhone 3GS/3G users so its something with the new phone.
There are enough people complaining about problems and then those problems are so severe they magically go away with a new device?
I know the whole "the apple guy told me" stories but the first guy I talked to said his brothers phone was a POS, every problem I described, replaced it and perfect.
You just don't go from unusable, on TWO phones, this is not just mine but also my wife's, to working perfectly.
Apple says they have not updated hardware/software but suddenly it all works?
Chances of getting two defective products off a single production line, with non-sequential serial numbers....come on....
I to had zero problems with iphone then synced with itunes 2 night ago and blam no 3g data at all. Data only worked with 2g and wifi. Called talked with att and they "pinged" my phone with some sort of tower update. No worky... Called apple and ran through all there steps and still a no go. they diagnosed it as a hardware issue. Made appointment at apple store but on my way noticed everything was working on 3g outa town.... CRAP! Went ahead anyway and they hooked iphone up and said it came back with a bunch of "weird" info and numbers... They replaced it with new and worked perfectly until i got home then no 3g once again. Att gave follow up call they credited my account 75$ for the hassle of a 150 mile drive to apple store. Today as of right now at I'm home everything is working perfectly in 3g zero problems. Unexplained... It is a att problem with towers or something is my only guess.
Sorry for the mess in hurry. And yes I guess this is a pointless post cause didn't solve anything and have no idea wassup with iphone4... Oh well
Sorry for the mess in hurry. And yes I guess this is a pointless post cause didn't solve anything and have no idea wassup with iphone4... Oh well
That is hardly a pool to make a determination from. A hundred from a sample of 1.7 million?
Do you know how the iPhone is produced? Multiple lines? Single line? How are parts batched and binned?
You could build 100,000 phones a day and due to parts batching/binning 1 in 20 could be defective and be built with various parts build during various times.
The detail that goes into production and I'll bet its all JIT with the speed at which they produce them. You don't make that many devices in that short of a period of time without one helluva system that tracks everything and anything.
You do those things so you can identify problems quickly and trace them back to the source supplier.
Someone knows, auto manufacturers do this all the time.
the reason i ask is i also got a new phone and my new one has teh same issue with 3g data freezing when i touch the antenna with a finger or skin contact.
3g data is fine when i rub my hand on my jeans to get it really dry prior to the test, or i simply place a piece of paper between my hand and the phone.
have you downloaded the speedtest app? if not could you run speed test on the new phones while holding it in your left hand and report back with results (on 3G only) WiFi not needed.
I never had this hand problem....always had a bumper.
But right after I dropped a call I did a speed test the other night, 3.2 down, 1.4 up.
Right now on the new phone with the bumper I got 2.626 down and 186 up which is pretty poor. That is sitting next to me.
Holding it outside of the case without the left hand corner it was 1.6 and 102 but I put the case back on and the same numbers so thats just 3G variance.
Holding it the 'bad' way I'm back over 2.0mbps and around the same upload speed.
I can't tell if there is a visible coating but how I hold it seems to make no difference at all.
I'm 900 feet from the tower and AT&T has told me on August 12th they are adding another 3G Pod as they called it as our area is saturated.
The super fast up/down speed test was done at 1am when traffic was probably nil.
I don't have the issue when i place something between my phone and my hand either... but
This type of response worries me because i can simply place a finger on it and my 3g data will stop, here is a video of my issue.
http://www.9to5mac.com/apple_iphone_4_statement
^im assuming you cannot replicate the above issue with your phone?
This type of response worries me because i can simply place a finger on it and my 3g data will stop, here is a video of my issue.
http://www.9to5mac.com/apple_iphone_4_statement
^im assuming you cannot replicate the above issue with your phone?
You're right - I don't have any insight as to how Apple pulls off the hardware production, but my ultimate point is that once the software update is released the perceived "hardware" issues will go away, no matter manufacture date and/or plant.
Like you said, we won't ever know if there was a batch part issue, but I guess no. Anyone can return their device and/or swap it out if they're unhappy. I'm tempted to get my hardware replaced as things are not working well for me personally with iP4 and reception, but not yet. I'll give Apple a chance with 4.0.1 first...
I don't have the issue when i place something between my phone and my hand either... but
This type of response worries me because i can simply place a finger on it and my 3g data will stop, here is a video of my issue.
http://www.9to5mac.com/apple_iphone_4_statement
^im assuming you cannot replicate the above issue with your phone?
No I cannot and my dropped calls were always at a full 5 bars.
The only thing I noticed is that during dropped calls the data wheel would spin...now that makes me wonder....
The ActiveSync issue, which effects Google and Exchange users caused the phone to keep opening up connections to the server which saturates the server...do it enough and you use so much data that the call fails?
Apple did show that the Mail app crashed several times....
I did post last night that 3G speeds were great on the old phone but I still dropped calls.
Well I can tell you that my phone is indeed experiencing the signal loss 100% of the time that I attempt to replicate it. Not only do the bars drop, but the data slows to a crawl when I do it. My wife's phone does it too.
I'd really like for them to replace them. I love this phone. I want it to work. I don't want a free bumper. I just want the phone to work like it should.
I don't have the issue when i place something between my phone and my hand either... but
This type of response worries me because i can simply place a finger on it and my 3g data will stop, here is a video of my issue.
http://www.9to5mac.com/apple_iphone_4_statement
^im assuming you cannot replicate the above issue with your phone?
Thats excactly what mine is like. hmmm.
mines a 32 gb, model mc319LL, week 25, factory 87.
whats yours?
You can firmly believe whatever you want! I got my iPhone last week, Wednesday, June 23, and mine has had NONE of the issues you described with your original phone.
You know what I have little doubt of? People on Macrumors TRULY believe the world revolves around them, and that THEIR issue is everyone else's. Pisses me right off...
Welcome to the echo chamber.