I purchased a NEW iMac and it was 2 years old!

[Hexley]

And yes, Apple doesn't discount anything, not at Best Buy, online, or anywhere. I did purposely search for older models in the past on their site just as the newer ones appeared...but that's not what I was looking for this time. They would be in a special section on the Apple website, as were the refurbs.

Apple products do get discounted and here's a price guide to help you in the future. https://prices.appleinsider.com/current_gen

When the MBP 16" was introduced in November 13, 2019 the Core i7 base model was being offered on Apple Store for $2,399. Same date and same SKU on Adorama had them selling it for $2,152. I didn't buy that immediately as I had a MBA and MBP on hand to unload.

My main complaint was that in the past, the Apple Store online worked as the "brick and mortar" store did. If I decided to get the least expensive iMac (or 2nd least expensive), it was the best, most recent model available to date in that price range.

The brick & mortar store does not carry all SKUs or BTOs of the online Apple Store. I encountered this problem buying at Apple Store Shinjuku. Excluding Apple Authorize Resellers (AARs) Apple Japan has the lowest price globally.

I am as loyal an Apple customer as anyone here, love their products, but never expected such an outcry when suggesting it would be nice to have a little transparency on the online Apple sales site.

Outliers have issue with this. Most of the complaints about Apple selling last year's model as "new" comes down to the retail price not being lowered to reflect its age.

And the computer is humming along nicely...now that I've got it up and running.

Your 2017 iMac or the one that replaces it?

 

[Riqiv]

Answer: And I sold products at J&R for several years. I always made it clear when a model was several years old.

Is that the same J&R that shut down a few years ago?

Answer: Yes, but not due to anything I did
______
Answer: The reps weren't condescending in any way. They were just polite and truthful and thought that Apple could have told people that they were selling a 2017 model.

Pretty good de-escalation on retail's part. Verify what week was your iMac was made https://reincubate.com/lookup/

Answer: My reasoning was that I wanted the cheapest, best, available model made in 2019.

Which your 2017 iMac is. Cheapest, best and available made within a week in the year 2019. Verify what week was your iMac was made https://reincubate.com/lookup/

Answer: I already made the mistake of putting up a Coconut screenshot of my S/N which I've since deleted. I'm not going to exacerbate the issue by putting in S/N up on a strange (to me) website. As to my iMac being the "best and available made within a week in the year 2019" you are entitled to your opinion, however wrong it may be.

The cheapest, best, available model made in 2019 would have been the next model up in the 21.5", which I would have purchased had I known what I know now.

______

And I would never presume to tell someone not to "buy the cheapest SKU". As stated, next time I'll choose my model from the 14th Street store...and if the "cheapest SKU" fits my needs, thats what I'll purchase plus the SSD.

You did buy the cheapest SKU of the iMac and iPhone and then complained you were fooled. You may want to shop at https://slickdeals.net/ or https://camelcamelcamel.com/ to get better pricing. I use these sites myself and a reason why I was able to do a bit of buy & sell for a profit.

Answer:
My main complaint was that in the past, the Apple Store online worked as the "brick and mortar" store did. If I decided to get the least expensive iMac (or 2nd least expensive), it was the best, most recent model available to date in that price range.

It was a minor complaint. If I knew it would have created such a flurry, I would have thought twice.

However, even though I felt "fooled" (as I said before, when a new iMac model came out, I had to search for an older model if I wanted one in the past), I don't feel ripped off. I'm very happy with this iMac.

And in 4 1/2 years I will shop at the 14th Street store and get the model that best suits my needs. I will no longer purchase refurbs OR anything but the most recent iMac.

And if the RAM, Intel chip, graphics and processor work for for FCPX now...imagine what it'll be like in five years!

But thanks for those sites. I will take a look at them

 

[Hexley]

My main complaint was that in the past, the Apple Store online worked as the "brick and mortar" store did.

Online Apple Store has the most complete SKU of all of Apple Inc's products. They are able to do this as they have multiple centralized distribution centers that are located in the cheapest piece of real estate. This reduces operational cost for Apple.

When the 2019 iMac was introduced it was criticized for offering a gimped Fusion Drive. It is actually the last Mac with a mechanical HDD when the 2018 Mac mini was introduced.

What many people on MacRumors do not consider, as they're all about the latest & greatest, is that the SKUs with Fusion Drive & mechanical HDD are maintained for the educational & budget market. There's money to be made even if the product is gimped.

I don't feel ripped off. I'm very happy with this iMac.

So why are you complaining?

For further reading as MacWorld is on the brink of turning into the next J&R

MacRumors Buyer's Guide: Know When to Buy iPhone, Mac, iPad

This page provides a product summary for each Apple model. The intent is to provide our best recommendations regarding current product cycles, and to provide a summary of currently available rumors for each model. This page is based on rumors and speculation and we provide no guarantee to its...

buyersguide.macrumors.com

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Riqiv please share with us your serial # so we can verify it's made week.

Apple Serial Lookup & IMEI Checker – Reincubate Lookup

Completely free Apple serial number lookup and IMEI checker. Find specifications, images, warranty, and hidden info.

reincubate.com

 

[Riqiv]

Apple products do get discounted and here's a price guide to help you in the future. https://prices.appleinsider.com/current_gen

Answer: Wow..now that I like!!!

But in my defense, note how every single item is dated. There are 2017 iMacs (which I consider an "older" model) and some as recent as early 2019!

The site is set up nicely and informative.
_______
And the computer is humming along nicely...now that I've got it up and running.

Your 2017 iMac or the one that replaces it?
Answer: I replaced a 2015 iMac (with a failing hard drive) with the current 2017 model I purchased online. I'm a bit of a Mac geek as far as programs, fixing issues and weak on the whole specs thing. Which is why I kind of just trust that the 2019 model would be four years better than the 2015.

I'm just using OmniDiskSweeper to find the large items on my hard drive to delete as WhatSize (which does the same thing and I purchased) may be deprecated. I try to support app makers and donate for upgrades.

Eventually, I'll go through my folders and delete stuff (I have from 2005 and later) and do a clean install on my next purchase.

___
BTY - I could be wrong but I believe MacWorld is online only, as of a decade or so ago.
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I don't feel ripped off. I'm very happy with this iMac.

So why are you complaining?
____
Hey...I can complain about things in the past...not all my complaints have to be current by law

 

[Hexley]

Answer: I replaced a 2015 iMac (with a failing hard drive)

You can replace the dead HDD with a SSD. It would be as fast as your 2017 iMac that was about in 2020.

 

[jerwin]

You can even use an external SSD-- my 2014 5k imac has a 1 TB SSD attached to one of the USB ports. It's a lot faster than a fusion. (or at least a fusion that's nearly full).

 

[Riqiv]

You can replace the dead HDD with a SSD. It would be as fast as your 2017 iMac that was about in 2020.

Yes, that was suggested to me. I've even replaced an iMac optical drive with one I bought for OWC long ago. But I wanted a spanking brand new 2019 iMac for some reason.
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You can even use an external SSD-- my 2014 5k imac has a 1 TB SSD attached to one of the USB ports. It's a lot faster than a fusion. (or at least a fusion that's nearly full).

Thx Jerwin, I've got AppleCare for 3 years. Normally the HD starts to fail after 4 1/2 to 5 yrs. Then, I'll get an iMac with an SSD, I needn't goose it up in any way

I have 8 externals for backup and keep movies, iTunes and FCPX library there...they're pretty cheap now!

 

[Hexley]

@Riqiv please share with us your serial # so we can verify it's made week.

Apple Serial Lookup & IMEI Checker – Reincubate Lookup

Completely free Apple serial number lookup and IMEI checker. Find specifications, images, warranty, and hidden info.

reincubate.com

 

[Riqiv]

@Riqiv please share with us your serial # so we can verify it's made week.

Apple Serial Lookup & IMEI Checker – Reincubate Lookup

Completely free Apple serial number lookup and IMEI checker. Find specifications, images, warranty, and hidden info.

reincubate.com

I have it written on the front of my Visa card. I'll scan it tomorrow for you 😜

 

[Riqiv]

The Apple web page is completely upfront about the specifications of the different model: the facts that it has a 7th generation processor and a non-retina screen are there in plain sight, and those were the specs you got. There is no deception. You're not missing out on anything. That is the current specification for the entry-level iMac.

I don't think I've ever seen any suggestion, with any consumer product, that offers any guarantee as to when it was actually manufactured. If it was something perishable and the use by/expiry date was unreasonably close, that would be a different matter (food, fire extinguishers etc.) If a computer has been sitting in its original packaging in a properly maintained warehouse for 2 years then there really isn't an issue.

Looks like Apple have gone beyond the call of duty in giving you a generous trade-up.
____
Obviously you didn't read the part (or see the screenshot) where the official Apple site said: "Choose your NEW iMac" in BOLD, so I'll include it in this post.

When I go to an automobile salesman and ask for a "new" car...today, in 2020, and he shows me a 2017...he'll only see the back of me as I'm walking away...not my wallet.

If he gave me the keys without telling me it was a 2017 model, and someone told me before I purchased it, I'd express my dissatisfaction to the salesman about not being told the year of the car.

There is no way, in a non-sycophantic world, that someone could tell me that selling an 2017 iMac as "new" when the date of purchase is Dec 30th, 2019, AND the 2019 model is available, is being completely transparent, even leaning towards deceptive.

I've bought a couple of the least expensive iMacs online and never encountered this.

And they don't sell them in Apples stores, only the newer models. I still say that the amount of returns would be enough that the salesmen would go crazy, because from the Apple store you expect the newest model, and your complaint department is right there.

Do you know how many people buying an Apple computer could tell the date from the specs alone. Most people don't even back up their hard drives. Most Apple computer owners don't know where to find "About this Mac".

Why is it so hard to say, "Hey, they could at least phrase the ad like this: 2.3GHz dual-Core 7th generation Intel Core i5 processor (2017 model)". They would still sell...albeit a little slower. Or put them in the sidebar as "Previous Models" as the had in the past when the newest iMac came out.

Yes, in a sense it's "new", unused, if sitting in a warehouse for two years, but when it arrives new in a box, and "About this Mac" says 2017, when the online Apple ad says "Choose your NEW iMac" (NOT "Choose your Entry Level iMac"), and you KNOW in an Apple store they wouldn't even stock this model, you're damn right they offer a trade up.

(Apple will take back a computer for a trade-in for far less, but you probably know that and are just bored.) 🤗

Apple makes an extra $200.00, reboxes the computer, and tells the next consumer why it's cheaper...hopefully. (Of course they do, I'm only kidding!)

Apple didn't lie...they just didn't tell the whole truth.

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You may want to search for deals at https://slickdeals.net/ or https://camelcamelcamel.com/ to get better pricing. I use these sites myself and a reason why I was able to do a bit of buy & sell for a profit.
[/QUOTE]
Hey Hexley, thanks for the AppleInsider site, appreciated!

The two above, Slickdeals wants my email for Apple updates (I'm cutting down on junk mail) and the Camel site bring me to "Amazon Price Tracker".

I'll definitely use the AppleInsider
https://prices.appleinsider.com/current_gen
...when I look for a laptop though, thx again!

 

[Hexley]

I have it written on the front of my Visa card. I'll scan it tomorrow for you 😜

So I was right, it isn't overstock. It was made within a month after you purchased it.

1st world problems

 

[Riqiv]

So I was right, it isn't overstock. It was made within a month after you purchased it.

1st world problems

Hmm...and you know that because....

 

[Hexley]

Hey Hexley, thanks for the AppleInsider site, appreciated!

The two above, Slickdeals wants my email for Apple updates (I'm cutting down on junk mail) and the Camel site bring me to "Amazon Price Tracker".

I'll definitely use the AppleInsider when I look for a laptop though, thx again!

You're welcome not to follow my advice. You can manually check for deals.

Your attachment accuses Apple of selling a 2017 model in 2020. Why not accuse them also of selling 2019 models in the year 2020 as well?

I know you've checked your serial # and it stated that the 2017 iMac was made in the week of late 2019.

It is a common practice to use older parts for budget base models whether it be the iMac 1080p or LCD-based iPhone.

As they say... money doesn't grow on trees!
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Hmm...and you know that because....

Because you're cute enough to dodge the question.

 

[Riqiv]

You're welcome not to follow my advice. You can manually check for deals.

Answer: Well, I know I am a free entity, but I just might follow your advice. I'll peruse the Slick Deals site, it's like window shopping minus the window.
___
Your attachment accuses Apple of selling a 2017 model in 2020. Why not accuse them also of selling 2019 models in the year 2020 as well?

Answer: Because the most recent iMac model available is the 2019 model silly. It is a 2017 model in "About this Mac" and I checked online the night I discovered it. (See screenshot.)

(I actually purchased in 2019...Dec 30th!)
___
I know you've checked your serial # and it stated that the 2017 iMac was made in the week of late 2019.

Answer: No, the Coconut app gave the "About this Mac" date of 2017 and the purchase date of Dec 30th, 2019, that's all.
___
It is a common practice to use older parts for budget base models whether it be the iMac 1080p or LCD-based iPhone.
Answer: Noted, thx!

 

[Hexley]

Answer: No, the Coconut app gave the "About this Mac" date of 2017 and the purchase date of Dec 30th, 2019, that's all.

2017 is the introduction year and the order date is 30 December 2019.

What we want to know is the week where in it was made.

Type in the serial # to https://reincubate.com/lookup/ to find out. If you dont want to then you're cute.

 

[colodane]

Lesson learned Next time I will go to 14th street and pick out my model.

Just so you are aware, as of now Apple does not stock any SSD models at their physical stores. In my opinion, this is a disservice to their customers, as many people who aren't too savvy walk away with a hard drive model when better options are available. Hopefully this policy will change by the time you are ready to update again - if hard drives are even still a thing by then!

In general, you will have the best choice of options if you order from the online Apple store and get a BTO (build to order) model of your choice. It will be delivered within a couple weeks, and can be shipped to the Apple store for pickup if you prefer. Check here on the forum when you begin shopping, and we can answer any questions you may have about models, options, etc.

For now, enjoy your current machine. Happy composing!

 

[jerwin]

The Apple web page is completely upfront about the specifications of the different model: the facts that it has a 7th generation processor and a non-retina screen are there in plain sight,

For those not in the know, tenth generation is current. If you aren't buying a tenth generation processor, apple is ripping you off big time.

 

[iAssimilated]

i3's are for budget builds. Give me a 2.3 Ghz i5 anyday!

I do not disagree with that statement (I always recommend i5's over i3's), but... that would only make sense if those two chips were in the same family. The 8th Gen i3 has four actual cores (vs. the two in the 7th Gen i5), higher base clock speed, more cache, better memory bandwidth, better single core performance (as well as multi core performance), etc. The only real win for the 7th Gen i5 is it has lower power consumption (which is an actual benefit in a iMac).

Regardless of all our comments in this thread @Riqiv, your Mac, despite being an older model, is a fine machine that you should enjoy for years to come!

 

[jerwin]

I do not disagree with that statement (I always recommend i5's over i3's), but... that would only make sense if those two chips were in the same family.

After a certain point, it's time to drop the coy "m core, nth generation" designation and just provide the ugly intel numeric code or even a link to intel's ark.

 

[tyc0746]

Whilst I agree that it would be nice if Apple put the MY (model introduction year) info on the website, rather than having to spend 10 seconds using google to search this info, it's no different than hundreds of other manufacturers. Try finding this info for white goods, electronics, or cars.

FYI, I recently bought a new car*, and I found out today that it's a 2017 model. Yes, it was only delivered last week, and built the 2nd week of January 2020, but it's still a 2017 model...can I get a £30,000 refund for the price difference between this new old model vs an old old 2017 model? Or maybe they'll give me a big discount on the more powerful model that's just been announced?

* BMW do not show you the introduction/model year on their website either.

 

[Riqiv]

Answer: No, the Coconut app gave the "About this Mac" date of 2017 and the purchase date of Dec 30th, 2019, that's all.

2017 is the introduction year and the order date is 30 December 2019.

What we want to know is the week where in it was made.

Type in the serial # to https://reincubate.com/lookup/ to find out. If you dont want to then you're cute.

I've been called a lot of things online, and "cut

Whilst I agree that it would be nice if Apple put the MY (model introduction year) info on the website, rather than having to spend 10 seconds using google to search this info, it's no different than hundreds of other manufacturers. Try finding this info for white goods, electronics, or cars.

FYI, I recently bought a new car*, and I found out today that it's a 2017 model. Yes, it was only delivered last week, and built the 2nd week of January 2020, but it's still a 2017 model...can I get a £30,000 refund for the price difference between this new old model vs an old old 2017 model? Or maybe they'll give me a big discount on the more powerful model that's just been announced?

* BMW do not show you the introduction/model year on their website either.

That's true...in the past I never had to ask Apple the year of the iMac being sold online or in store, they had only the most current models sold as "new".

In 2015, they probably had only two models available they sold as new. The 21 and 27" (not sure what the sizes were, but I purchased online in 2015).

When I skimmed past the 7th and 8th generation processors available in the 2019 models it was because I thought the 2017 model was 6th generation.

It took more the 10 seconds to find the year and specs of the 2017 iMac and I'm not anywhere near computer illiterate. And if you asked for the newest model car and the dealership sold you a 2017 model...well, shame on them. I'd never revisit.

I figured I'm going from a 2015 iMac to a 2019 iMac...it has to be great.

This is a relatively recent practice of Apple as refurbs and models 2 years old had to be searched for in the side bars. And I still contend if they did this in the Apple Stores that practice wouldn't last long because the live salespeople would be tied up in returns.

It's a KNOWN that Apple sells ONLY the most recent models of iMac in their stores. They should be transparent and sell the 2017 model this way: "2.3GHz dual-Core 7th generation Intel Core i5 processor (2017 model)"...it would be so much clearer to customers.

Why is that so bad, so hard to do...it's as if everyone here was offended by transparency and owned stock in Apple.

When people go to an Apple website and it says "Choose your NEW iMac" they expect Apple integrity.

When you sign the Apple agreement for iTunes, do you read it straight through from top to bottom. If it said you must give up your first born, it wouldn't be illegal, just hidden (not transparent).

The Apple ad was not transparent and bordering on deceptive...semantics aside about the machine being "new" because it was unused.

Excuse me now...my iMac is RINGING! I have to Google "Disable Handoff".

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Answer: No, the Coconut app gave the "About this Mac" date of 2017 and the purchase date of Dec 30th, 2019, that's all.

2017 is the introduction year and the order date is 30 December 2019.

What we want to know is the week where in it was made.

Type in the serial # to https://reincubate.com/lookup/ to find out. If you dont want to then you're cute.

I've been called a lot of things online, but "cute" is not one of them.

I'm not concerned about the week...I'm just going about my work now.

When my iMac arrived, with the VESA mount, even if I discovered what I know now out of the box, it would have been a difficult return. Two weeks minimum computer-less because of shipping.

I just told another gentlemen that when I saw the 21.5" 2019 iMacs were 6th and 7th generation, I figured the 2017 model was 5th gen.

Anyway, thx for your help and the website info

 

[ApfelKuchen]

Gee, all this debate over a two-year-old model being sold as new. The Late 2013 Mac Pro (the legendary "trashcan") was sold through late 2019. The Late 2014 Mac mini was sold thorough late 2018. Anyone who frequents this forum must have stumbled across at least one thread bemoaning this.

Is this deceptive? Outside of cars, travel guidebooks, and a few other product categories, when does any retailer/manufacturer trumpet the date the product was introduced?

One key reason for this is that people will assume that the product introduction date is the date of manufacture, and that their product has been sitting idly in a warehouse. And, of course, because nobody wants to buy "old" unless they're into antiques and collectibles.

This is why book publishers include printing history on the copyright page. "Copyright 1965. 45th Printing 2018." However, they don't put the copyright date on the cover, it's in small print at the bottom of a page filled with small print. And copyright date doesn't take into account the age of the information, only the date it was released to the public.

Outside of book publishing, only perishable goods come to mind, and even there, you don't get a transparent "picked on" or "processed on" date - you get a use-by date (date of manufacture/harvest is in code). Since you're a New Yorker... Cortland apples picked in September/October in Ulster County, New York are cheapest in September/October - to sell as much of the harvest as quickly as possible. What remains after that sits in refrigerated warehouses all winter and if still available in June will sell at a higher price. Storage costs money, and people like having "fresh" fruit year-round, so they pay more, not less, for old stuff.

For a manufacturer, it comes down to this. Design/redesign costs money. R&D costs, factory line re-tooling, return of unsold retired models... all cost money. If the current design is perfectly serviceable, then keep churning out the current design.

You bought a product with all the technical specifications right out where they could be seen. If those specifications and the price satisfy your needs, then you buy. If the specifications and price are unsatisfactory you keep looking. If you don't see a desired specification you ask about it (there are plenty of "Contact Us" links at apple.com). If you were in a retail store, you could have clicked on the Apple menu > About This Mac and seen the model year.

 

[Riqiv]

Gee, all this debate over a two-year-old model being sold as new. The Late 2013 Mac Pro (the legendary "trashcan") was sold through late 2019. The Late 2014 Mac mini was sold thorough late 2018. Anyone who frequents this forum must have stumbled across at least one thread bemoaning this.

Is this deceptive? Outside of cars, travel guidebooks, and a few other product categories, when does any retailer/manufacturer trumpet the date the product was introduced?

One key reason for this is that people will assume that the product introduction date is the date of manufacture, and that their product has been sitting idly in a warehouse. And, of course, because nobody wants to buy "old" unless they're into antiques and collectibles.

This is why book publishers include printing history on the copyright page. "Copyright 1965. 45th Printing 2018." However, they don't put the copyright date on the cover, it's in small print at the bottom of a page filled with small print. And copyright date doesn't take into account the age of the information, only the date it was released to the public.

Outside of book publishing, only perishable goods come to mind, and even there, you don't get a transparent "picked on" or "processed on" date - you get a use-by date (date of manufacture/harvest is in code). Since you're a New Yorker... Cortland apples picked in September/October in Ulster County, New York are cheapest in September/October - to sell as much of the harvest as quickly as possible. What remains after that sits in refrigerated warehouses all winter and if still available in June will sell at a higher price. Storage costs money, and people like having "fresh" fruit year-round, so they pay more, not less, for old stuff.

For a manufacturer, it comes down to this. Design/redesign costs money. R&D costs, factory line re-tooling, return of unsold retired models... all cost money. If the current design is perfectly serviceable, then keep churning out the current design.

You bought a product with all the technical specifications right out where they could be seen. If those specifications and the price satisfy your needs, then you buy. If the specifications and price are unsatisfactory you keep looking. If you don't see a desired specification you ask about it (there are plenty of "Contact Us" links at apple.com). If you were in a retail store, you could have clicked on the Apple menu > About This Mac and seen the model year.

And if you did a 10-second google of the left side car mirror of the 2017 automobile you recently purchased, you would see that is wasn't a "new" 2019 car, but a 2017 model. No one thinks they have to contact a company to ask it a product is "new" when the very ad page says it is.

I did click on "About this Mac" to confirm what I already knew, the 21.5" iMacs in the Apple store read 2019.

I simply made a statement that Apple is selling a 2-yr old iMac as "new" when they have a 2019 model out is a little deceptive.

I assumed that the iMacs were 2019 models because:
1) The ad said "Purchase your NEW iMac", and in the past the website had the same policy of selling on their main sales page only the latest models as did the brick and mortar store to date. You could read the specs, look at the price, and knew it was the most recent iMac to date.

By the reasoning I have heard here, on the official Apple iMac sales page, they can put Purchase your NEW iMac on the top of the page and have the 2015 model there, as long as they provide the specs!

It wouldn't be illegal, but it certainly wouldn't be transparent or good sales practice.

As far as the debate I'll copy & paste to save time:
There is no way, in a non-sycophantic world, that someone could tell me that selling a 2017 iMac as "new" when it is Dec 30th, 2019, AND the 2019 model is available, that that is good transparent practice for a company to general consumers.
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And if you did a 10-second google of the left side car mirror of the 2017 automobile you recently purchased, you would see that is wasn't a "new" 2019 car, but a 2017 model. No one thinks they have to contact a company to ask it a product is "new" when the very ad page says it is.

I did click on "About this Mac" to confirm what I already knew at the 14th Street Apple store in NYC, the two 21.5" iMacs in the Apple store read 2019.

I simply made a statement that Apple is selling a 2-yr old iMac as "new" when they have a 2019 model out is a little deceptive.

I assumed that the iMacs were 2019 models because:
1) The ad said "Purchase your NEW iMac", and in the past the website had the same policy of selling on their main sales page only the latest models as did the brick and mortar store to date. You could read the specs, look at the price, and knew it was the most recent iMac to date.

As far as the debate I'll copy & paste to save time:
There is no way, in a non-sycophantic world, that someone could tell me that selling a 2017 iMac as "new" when it is Dec 30th, 2019, AND the 2019 model is available, that that is good transparent practice for a company to their general consumers.

[automerge]1580497004[/automerge]

And if you did a 10-second google of the left side car mirror of the 2017 automobile you recently purchased, you would see that is wasn't a "new" 2019 car, but a 2017 model. No one thinks they have to contact a company to ask it a product is "new" when the very ad page says it is.

I did click on "About this Mac" to confirm what I already knew at the Apple store, the two 21.5" iMacs read 2019.

I simply made a statement that Apple is selling a 2-yr old iMac as "new" when they have a 2019 model out is a little deceptive.

I assumed that the iMacs were 2019 models because:
1) The ad said "Purchase your NEW iMac", and in the past the website had the same policy of selling on their main sales page only the latest models as did the brick and mortar store to date. You could read the specs, look at the price, and knew it was the most recent iMac to date.

As far as the debate I'll copy & paste to save time:
There is no way, in a non-sycophantic world, that someone could tell me that selling a 2017 iMac as "new" when it is Dec 30th, 2019, AND the 2019 model is available, that that is good transparent practice for a company to general consumers.
[automerge]1580496585[/automerge]

 

[bsamcash]

This thread is frustrating. But I can’t stay away. I have to see how many ways the same thing can be explained to the OP before he gets it.

 

[darkmatter343]

It's confusing and I can see how some would be misled by the manufacture date vs model year. Also since not many are buying the 2017 model, I could see how it'd be a concern for someone to purchase one and it being an item that was new but old stock.
For instance...
This past week I bought 2 Macbook Pro 13" laptops, base 1.4 QC with 256GB drives from the Apple Store. When the guy was processing the orders, I noticed the stickers on the back were two completely different colors. The specs sticker on Laptop #1 was in bold black, and on laptop #2 was in the typical light grey we see on the specs stickers. When I asked the Apple CSR, he just said they were from different batches, or that possible one was old stock. Well... he was right about that. I didn't open the 2nd one as it was a gift, but the one I opened had the light grey font on the specs sticker.
First thing, the laptop didn't even power on when it opened, the battery was completely dead. Ok, well there is my first clue to how long this thing has been sitting around. 2nd clue, it had 10.14.3 on it, so it obviously wasn't a new stock with Catalina installed. I'm not complaining nor did I return it, but if I had my choice given the cost I'd much rather have one that was made within the last few months. Oh well. ( I have not run the Coconut Battery yet)