I purchased a NEW iMac and it was 2 years old!

[Riqiv]

It's confusing and I can see how some would be misled by the manufacture date vs model year. Also since not many are buying the 2017 model, I could see how it'd be a concern for someone to purchase one and it being an item that was new but old stock.
For instance...
This past week I bought 2 Macbook Pro 13" laptops, base 1.4 QC with 256GB drives from the Apple Store. When the guy was processing the orders, I noticed the stickers on the back were two completely different colors. The specs sticker on Laptop #1 was in bold black, and on laptop #2 was in the typical light grey we see on the specs stickers. When I asked the Apple CSR, he just said they were from different batches, or that possible one was old stock. Well... he was right about that. I didn't open the 2nd one as it was a gift, but the one I opened had the light grey font on the specs sticker.
First thing, the laptop didn't even power on when it opened, the battery was completely dead. Ok, well there is my first clue to how long this thing has been sitting around. 2nd clue, it had 10.14.3 on it, so it obviously wasn't a new stock with Catalina installed. I'm not complaining nor did I return it, but if I had my choice given the cost I'd much rather have one that was made within the last few months. Oh well. ( I have not run the Coconut Battery yet)

Wow, now you have a real complaint...sorry to hear that and I hope you get it straightened out
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This thread is frustrating. But I can’t stay away. I have to see how many ways the same thing can be explained to the OP before he gets it.

I know...it's like an auto accident. It's horrible, but you have to look.

And I'm running out of ways to say transparency in sales is a good thing.

For instance, I bought some biking gloves from Amazon and used them for the first time today. After the ride, but palms were sticky...not from sweat, but from a glue-like substance. I guess because Amazon didn't say they were knock-offs or super-old stock, I should keep them. NOT!!!

OR, I ask a salesman at the 14th store to show me the newest iPhone and he brings me to the iPhone 8, I would thank him, tell him I'm looking myself, and try another salesperson.

I was wondering how many times the OP has to explain things til the MacRumors matriarchs realize that selling a 2017 model at the 14th Street store as a "new iMac model" would go over like a lead balloon.

In closing, this is my maxim in life and in sales:
"Leaving out facts necessary to determine the truth is tantamount to telling a lie."

Thank you and I rest my case (until someone else chimes in that is....)

 

[Hexley]

@Riqiv any updates?