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There will be members on here who just make calls, message and scroll socials but still have the Pro Max when the regular iPhone would do!
I’m not elderly but my eyes don’t work as well as they used to so I buy Pro Max because there is no regular Max option. I imagine it’s the same for other seniors who would like the largest iPhone screen available without lugging around an iPad everywhere.
 
I’m not elderly but my eyes don’t work as well as they used to so I buy Pro Max because there is no regular Max option. I imagine it’s the same for other seniors who would like the largest iPhone screen available without lugging around an iPad everywhere.

There were 14, 15 and 16 plus models though!
It’s your money you can buy what you think is best for you!

Increasing the text size on a regular iPhone would be an option for your failing eyesight though would it not? Or wear reading glasses? Or both!
 
It is not simply "turn on the assistive features." The problem is that many assistive features (e.g. see my commentary above regarding gray fonts) simply do not exist.
Which is why I said, "[the assistive features] are not perfect and Apple needs to improve accessibility".
 
I used to work at an Apple Store running what they used to call "Workshops" and we had all kinds of people and ages attend and these folks being seniors isn't why they had a hard time. Some people, regardless of age will struggle with technology and technical things.

I see it in my family between my cousins, uncles, aunts, some are sharp when it comes to more technical things and they understand the little queues in the UI that indicates there is adjustability or functionality behind said marker or knob.

I think the UI that Apple has possibly some of the easiest and cleanest available for those who don't understand technology to easily pick up and use. I don't know about Liquid Glass but yeah.
 
If you were starting on a clean slate and teaching someone completely unfamiliar with smartphones you would have had an easier time of it. I tried getting my Dad to use an iPhone after years of Androids and it was a fiasco, he went back to his old phone that same day.
 
I spent a week assisting my partner with her switch from Android to iOS.
Today, we agreed that she switches back to her Android phone and will upgrade to an S25, and I have returned my Air and have returned to my 15PM (and don't have any regrets - will look at the Air 2 or 3, as I love the form factor and weight).

What I've learned is that both systems are very much alike, but there are certain differences that can make....a difference if you've been using Android / iOS for...ever.

There's a lot she liked about the iPhone, and I learned how hard to use iOS can be for things that shouldn't be a problem, which work much easier and better on Android.

Notifications for example.
Notification management is a nightmare on iOS, and I didn't know it was! 🙈
 
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Honestly, I think Apple really needs to simplify the iPhone for the elderly. I know there are accessibility modes, but you don’t want to have to go through all that and spend hours trying to customize the phone. Also, the whole phone setup process needs to be delayed; having to go through it for an hour puts them off from even wanting to bother. I first set the phones up to make accounts, but it turns out none of them could understand how to unlock the phone. Entering a passcode was a nightmare because they kept forgetting it, even though it was a birthday they knew, lol.

So, I tried Touch ID and Face ID, and that was even more complicated and kept erroring out. Then, the Siri thing kept popping up on the phones with Touch ID, despite turning it off, and the whole swiping from the button kept making the screen go down to the bottom half. :/ There were too many apps; all they wanted was the phone app, but it doesn’t default to the keypad, which was too much for them to find.


The phones are too fiddly now, and pressing random things as they try to hold the phone meant the phone got lost in a sea of opening stuff up. So, I tried the assistive access, but why isn’t this an option from the get-go? It asks you the age of setup; why not have a 65+ or something for a senior mode?


They don’t need passcodes, accounts, and a sea of information. It’s insane, and it’s insane how fiddly these phones are. I never noticed because I’m used to it, but for these people with hands that barely move, the fake Touch ID button and the swiping from the bottom on Face ID phones seem to be the worst! I think having a proper physical button, like iPhones used to have, would have been superior. The one complaint about the fake button was that it didn’t feel like a real button, so they couldn’t gauge it.


I left there achieving nothing because they couldn’t figure out their old Nokia phones. The unlock thing on the keypad was too difficult, and if I turned that off, they kept dialing 999 in their pockets for some reason. That’s why I was there: they were calling emergency services 100 times a day, lol.


I think what I’ve realized is that I need to go back with flip phones that answer and hang up when you open and close them. However, the two I tried before didn’t act like that, and they had too many features. I really thought I could make the iPhone simple, but NOPE!


Apple should work on their phones to make them more accessible and less fiddly, without having to go through a sea of menus.
This 69 year old has no problem with 17pm nor the new model each year since the 3G. Nor has any one my age i have shown an iphone too.
Many perceived issues could actually stem from how they were shown? Anything is possible.
 
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I spent a week assisting my partner with her switch from Android to iOS.
Today, we agreed that she switches back to her Android phone and will upgrade to an S25, and I have returned my Air and have returned to my 15PM (and don't have any regrets - will look at the Air 2 or 3, as I love the form factor and weight).

What I've learned is that both systems are very much alike, but there are certain differences that can make....a difference if you've been using Android / iOS for...ever.

There's a lot she liked about the iPhone, and I learned how hard to use iOS can be for things that shouldn't be a problem, which work much easier and better on Android.

Notifications for example.
Notification management is a nightmare on iOS, and I didn't know it was! 🙈
Also, I have no idea why putting the cursor somewhere in text you've written is so incredibly finicky on an iphone compared to Android? I brought over two people from Android to iPhones and both almost returned their phones just because of this. It seems like a small thing. Until you've tried it on Android where it really just works. I tap in the middle of a word, the cursor lands where I want it to be. That little useless magnification glass works half the time and takes twice as long. Same with the press and hold of the space bar. That's just one of many small things that can make every day usage more complicated.

On the other hand, then you use a Samsung and you have to deal with double app stores and double accounts (google - samsung) and I know why I switched to Apple again.
 
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Also, I have no idea why putting the cursor somewhere in text you've written is so incredibly finicky on an iphone compared to Android? I brought over two people from Android to iPhones and both almost returned their phones just because of this. It seems like a small thing. Until you've tried it on Android where it really just works. I tap in the middle of a word, the cursor lands where I want it to be. That little useless magnification glass works half the time and takes twice as long. Same with the press and hold of the space bar. That's just one of many small things that can make every day usage more complicated.

On the other hand, then you use a Samsung and you have to deal with double app stores and double accounts (google - samsung) and I know why I switched to Apple again.
OMG that is one of my major pet peeves with Apple, the cursor/editing nightmare which did not improve from the 16's to the 17's.

Agree on all the Samsung downers though, and that stupid "gallery has encountered a problem and needs to close" bug that never seems to get fixed, pay $1000+ for a fancy camera system and can't even look at photos.
 
I spent a day with my mother and her Apple products, fixing the damage done by teen “experts” who “helped” her with her problem. She lives in assisted care, and the teen “experts” come in regularly to help residents with tech issues. She told them that she couldn’t access her Yahoo email on her MBA. The real issue? She forgot the password for the local user account on the MBA. So naturally the “experts” locked her Apple ID, locked her out of her iPhone, and locked her Yahoo email account…
 
Gonna chime in and say jitterbug is complete junk and mind blowingly frustrating. Got one for my mom and dad (dad has since passed) around 2019 and they were used to the old flip phone interface and could never figure out jitterbug. Jitterbug interface isn’t easy, it’s annoyingly different.
 
I ended up moving my aging relatives to a senior land line and installing a Wi-Fi photo frame so we could all upload pics for them to see in their home.

1759426631356.jpeg
 
There’s a certain sector of the population that is willfully ignorant and no amount of simplification will help.
 
The things my parents love the most with their mobiles are receiving/sending photos, iMessage/WhatsApp chats, and FaceTime video chats.

Sure, they sometimes mess up settings and I have to try and talk them through it (luckily they have an iPhone and iPad so I can chat on one while they ignore me and press random things on the other 😁).

Generally, they cope ok with the devices, and wouldn't want anything dumbed down.

The only thing I wish iOS (and iPadOS) had was a way to remotely take over the device so I could fix issues remotely.
 
One thing that Apple fails badly at relative to iOS UI is the way that the phone jumps among all kinds of different things at the slightest touch. That may be good for those folks wish a very light touch at their command and that want to jump among all kinds of different things quickly. However, for many users - especially those that did not tease chewing on daddy's iPad - that jumping among different things at the slightest touch can be a nightmare.

Camera usage is just one butt-stupid-obvious [c'mon Apple] example. The Ui is such that a slight inadvertent touch instantly moves the camera among modes: photo, video, spatial, f-stop, etc. I am a photog experienced [approaching 100k iPhone captures] with the iPhone UI and it remains a constant problem, especially with outdoor pix where the display can be almost impossible to see.

iOS 26 shows improvement, but what is really necessary is the ability to lock certain modes in place. E.g simple locking into still photo mode, wide open f-stop and only lens zoom available. When "locked" in such a way, video and other options would still be available but require specific intentional action (e.g. a menu dive) to get out of still photo mode. Why should granny (or me!) constantly be required to recover from the iPhone inadvertently jumping into spatial photography or whatever?

And once set up, such a mode "lock" should remain through phone on/off cycles, etc. Johnny should be able to set granny's photo mode for her once, and have the mode persist through iPhone hiccups. And Allen should be able to do the same, especially due to the bright sunlight issue. In the sun one can easily miss the fact that the iPhone inadvertently changed modes. Also one cannot effectively chimp photos in the sun, so it may be hours later off-site when failed captures due to the iPhone having inadvertently changed modes becomes known [iPhone 17 PM's improved brightness helps a lot with this issue].
 
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There will be members on here who just make calls, message and scroll socials but still have the Pro Max when the regular iPhone would do!
The Pro Max has the largest screen of any iPhone (to my knowledge), which is quite useful even for those uses.
 
Have some experience with this after helping two elderly parents user their iPhones.

Quite frankly it depends on the person and their interest. Some people have absolutely no experience or interest with technology, never bothered to keep up with it and now find any paradigm shift totally impossible to get through. Others kept up with the technology and didn't have that issue at all. There are some parallels with much younger users as well who have a very narrow usage of technology and find anything remotely more complex to be unsurmountable.

This evolves into two "classes" of people: those who can and those who can't.

Outside that concern there are a few other things which I observed which are problematic. Firstly Touch ID is hopeless for some old people due to dry skin so FaceID or PIN entry works better. Secondly accessibility options for higher contrast, larger fonts and visual cues are required due to degrading eyesight. And surprisingly smaller devices are easier to use for them as manual dexterity isn't there any more.

The biggest problem is the attitude and the interest of the user though. You can't stick your fingers in your ears and skip 25 years of technology. When dragged into the modern world it's like arriving on Mars. That is a warning to all of us (me included of course).
 
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