Since this boom is short-lived I'm guessing profits outweigh quality. I'm afraid this thread will turn ugly as time goes on and watches fade/rub etc...
That will really be the decisive factor. Nobody has been happy with the response time, but when they finally get the watch back, all but 1 post I've seen has been thrilled enough to move past that initial discomfort. The question that remains is how long this will last, and what support we might get as it starts to fail. I was strongly drawn to the thicker coating he was offering, and wrote off the lower price as an introductory thing / his equipment was meant for larger sorts of components rather than what a jeweler might have. Hopefully that didn't lead me astray.
In any case, he would be smart to make a point of providing support in the event of issues, even outside his posted warranty period, because a huge portion of his business is going to be repeat customers for gen 2, 3, etc. If he leaves us all hanging, then his business will be dead in the water. I guess we have to trust he understands that when it comes down to it.