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Apr 12, 2001
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Several of Apple's services are experiencing an outage at the current time, with Apple noting service interrupts for iCloud Backup, iCloud Drive, iCloud Notes, iCloud Storage Upgrades, and Photos on its System Status page.

icloud-services-issue.jpg

The issue has been ongoing since approximately 10:13 a.m. Pacific Time. Apple says that users may be unable to use these services during the outage, so features like iCloud Backup and iCloud photo storage may not be working at this time.

There's no word on when these problems will be resolved, but we'll update this article when everything is back up and running. Earlier today, services like the App Store, Apple Music, and iTunes Store, also saw an outage that has since been addressed.

Update: The problem has also expanded to iCloud Storage, Calendar, Mail, Keychain, and Bookmarks.

Update 2: According to Apple's System Status page, all of the issues have now been fixed and Apple's service are back up and running.

Article Link: iCloud Drive, Notes, Photos, and iCloud Backup Experiencing Issues [Update: Fixed]
 
Last edited:

RedTheReader

macrumors regular
Nov 18, 2019
240
491
I know issues can affect everyone and that this isn’t anything to be upset about, but it does remind me that I still find iCloud and Siri to be (one of) the weakest link(s) in Apple’s chain.

I’d like to see it eventually get as good and reliable as Google’s cloud, with Siri getting equal or close to Google Assistant. No more second guessing whether or not your apps synced, and no more hearing that Siri found some results on the web.
 

macintoshmac

macrumors 603
May 13, 2010
5,803
6,526
Amazing. Hope this gets resolved soon without data loss. Also hoping they spend resources to bolster iCloud and bring it up to the mark.
 
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GuruZac

macrumors 68020
Sep 9, 2015
2,027
4,581
I’ve been having issues with iTunes Store all morning. Would not connect on my iPad Pro And would not open Movies on my Apple TV. It says I also have no purchased movies, but if I open the AppleTV+ app on my ATV or iPad Pro all my movies are there. Weird.
 
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ouimetnick

macrumors 68040
Aug 28, 2008
3,372
5,375
Beverly, Massachusetts
They do - there was a big outage 2-3 weeks ago for email and chat I believe, was a pretty big issue for our clients for an hour or so.
Should have clarified. I know Google, FaceBook, Twitter, YouTube, etc all suffer outages, but they don’t seem to suffer service interruptions as frequently as Apple’s services do.

I‘m pretty sure Google/YouTube, FaceBook, Twitter, etc have more active users at a given time than Apple does too.
 
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ppetrovic

macrumors member
Oct 31, 2016
37
119
Belgrade, Serbia
Why does Apple have these kinds of issues yet Google’s services don’t?
Because Google has so, so much more internal know-how on how to run global services reliably, since, well, that’s their primary revenue channel. They basically invented the whole SRE field and Apple still has a long way to go to up its game when it comes to service reliability.
 

jayjmarsh

macrumors newbie
Feb 3, 2021
1
1
I noticed today the Apple Music 'Listen Now' and "Browse' views were timing out plus similar views on the TV Mac and IOS Apps - all back working now.
 
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ArPe

macrumors 65816
May 31, 2020
1,283
3,306
They do - there was a big outage 2-3 weeks ago for email and chat I believe, was a pretty big issue for our clients for an hour or so.
yeah I had no gmail at work for two hours and then checked the news.
 

CJ Dorschel

Cancelled
Dec 14, 2019
407
807
Berlin
Meanwhile, Apple wants to push backups to the cloud which is one of the many reasons Time Machine was stripped of the ability to recover lost emails and contacts, etc within core apps (no, Catalina’s separate volumes is not the cause, I’ve been working with Apple engineers on this issue since day 1 and it seems Apple has wanted to push time machine features to the cloud but backed off as users and developers complained). One of the other reasons Apple left the networking market and Time Capsule’s - it seems Apple wants to push backups into their cloud services as iCloud storage increases and Apple focuses on services.

I don’t understand why Apple couldn’t leave Time Machine alone and simply add the ability for cloud backups in addition to local. One or the other doesn’t make sense.
 

nt5672

macrumors 68020
Jun 30, 2007
2,409
5,149
Why does Apple have these kinds of issues yet Google’s services don’t?
Apple has never been able to get shared services right. Everything Apple does is to support the keynote. The fact that something might not work doesn't matter because Apple will spend enough money on making a fashion statement that the masses will never know.

Just think about Time Machine. You never got an error, but one day Time Machine decides that your back up is no good and it needs to start over. How long has it been no good. Never mind that it is a bad time to lose your backup. Never mind that it has not been backing up for weeks, with no notice all you backups are gone.

Remember when Apple used to mean "It just works!", now that means "Hear no evil, see no evil, speak no evil". Which in Apple parlance means, "Detect no errors, show no errors, acknowledge no errors". Unfortunately, Apple's software quality has not kept up with the marketing hoopla.
 

GrumpyMom

macrumors G4
Sep 11, 2014
10,280
15,219
And why can’t google take care of customers privacy like Apple can? What a silly post.
Google actually provides some amazingly granular control toggles for many types of data they collect. Of course, the big question is do these controls actually do what they purport to do. They’ve been caught out at least once that I heard of, years ago, having a location data toggle that did nothing.
 
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