iCloud Email Delay

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by matjamca, Oct 14, 2016.

  1. matjamca macrumors regular

    Joined:
    Jan 2, 2013
    Location:
    St Helens, Merseyside, England
    #1
    Hi there,

    Is anyone else experiencing a delay in iCloud emails getting pushed to their iPhone?

    Unless I go into my email app, the iCloud emails are not downloading. All iCloud mail settings are set to PUSH not FETCH.

    It's been happening to me for at least a few days - if not a week.

    Thanks in advance
    matjamca
     
  2. ItsGavinC macrumors 6502

    Joined:
    Jun 29, 2007
    #2
    Yes, absolutely. Exact same situation you have described. I go into the mail app the suddenly have a dozen emails, most of which say they were received hours ago. I'm surprised we haven't heard more about this.
     
  3. matjamca thread starter macrumors regular

    Joined:
    Jan 2, 2013
    Location:
    St Helens, Merseyside, England
    #3
    Is there somewhere we can report this to Apple, other than through Customer Support?

    I haven't got time to wait on the phone while they try all sorts of diagnostic issues out. I've done all the diagnostic issues myself

    e.g. Restarted iPhone, Reset Network Settings, Disabled/Enabled iCloud, Disabled/Enabled iCloud Mail, Turned off/on Push, Disabled/Enabled non-iCloud email accounts

    Nothing has worked so far :confused::(
     
  4. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    Just chat with them and let them know what steps you have already completed. They will file a ticket and it will go straight to engineers. If you do bug reporter, it could take weeks.
     
  5. colburnr macrumors regular

    Joined:
    Feb 4, 2011
    Location:
    Crown Point, IN
    #5
    Same here..there is a thread in the iOS10 forum talking about this.
     
  6. matjamca thread starter macrumors regular

    Joined:
    Jan 2, 2013
    Location:
    St Helens, Merseyside, England
    #6
    Ah cool. I didn't know. Thanks for letting me know.
     
  7. rmhop81 macrumors 68020

    rmhop81

    Joined:
    Apr 4, 2005
    Location:
    Dallas, TX
    #8
    wife and i having the same issue, it's annoying!
     
  8. JoshVB macrumors regular

    Joined:
    Dec 28, 2002
    #9

    I just got off the phone with Apple. Started having the exact same problem on my iPhone 7 Plus this morning - iCloud mail wasn't pushing to the phone. The solution Apple Support provided fixed the problem in my case. Go into Settings and then Notifications. Go to Mail and then iCloud. Turn off Badges, Show on Lock Screen, and set alert style to none. Now leave the settings for a minute and then change them back to how you had them before. Send a test message to yourself and see if you get notified.

    Josh
     
  9. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #10
    Yes, but in an hour it will stop working. If you delete the account and re-add it same thing. It eventually stops and all emails get bunched up. The only temporary fix right now is to set it to fetch very 15 minutes, but it uses a lot more background power.
     

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