iCloud Email Delay

matjamca

macrumors 6502
Original poster
Jan 2, 2013
273
286
St Helens, Merseyside, England
Hi there,

Is anyone else experiencing a delay in iCloud emails getting pushed to their iPhone?

Unless I go into my email app, the iCloud emails are not downloading. All iCloud mail settings are set to PUSH not FETCH.

It's been happening to me for at least a few days - if not a week.

Thanks in advance
matjamca
 

ItsGavinC

macrumors 6502
Jun 29, 2007
414
131
Hi there,

Is anyone else experiencing a delay in iCloud emails getting pushed to their iPhone?

Unless I go into my email app, the iCloud emails are not downloading. All iCloud mail settings are set to PUSH not FETCH.

It's been happening to me for at least a few days - if not a week.

Thanks in advance
matjamca
Yes, absolutely. Exact same situation you have described. I go into the mail app the suddenly have a dozen emails, most of which say they were received hours ago. I'm surprised we haven't heard more about this.
 
  • Like
Reactions: matjamca

matjamca

macrumors 6502
Original poster
Jan 2, 2013
273
286
St Helens, Merseyside, England
Is there somewhere we can report this to Apple, other than through Customer Support?

I haven't got time to wait on the phone while they try all sorts of diagnostic issues out. I've done all the diagnostic issues myself

e.g. Restarted iPhone, Reset Network Settings, Disabled/Enabled iCloud, Disabled/Enabled iCloud Mail, Turned off/on Push, Disabled/Enabled non-iCloud email accounts

Nothing has worked so far :confused::(
 

Mlrollin91

macrumors G5
Nov 20, 2008
13,477
8,687
Ventura County
Is there somewhere we can report this to Apple, other than through Customer Support?

I haven't got time to wait on the phone while they try all sorts of diagnostic issues out. I've done all the diagnostic issues myself

e.g. Restarted iPhone, Reset Network Settings, Disabled/Enabled iCloud, Disabled/Enabled iCloud Mail, Turned off/on Push, Disabled/Enabled non-iCloud email accounts

Nothing has worked so far :confused::(
Just chat with them and let them know what steps you have already completed. They will file a ticket and it will go straight to engineers. If you do bug reporter, it could take weeks.
 

colburnr

macrumors regular
Feb 4, 2011
134
15
Crown Point, IN
Hi there,

Is anyone else experiencing a delay in iCloud emails getting pushed to their iPhone?

Unless I go into my email app, the iCloud emails are not downloading. All iCloud mail settings are set to PUSH not FETCH.

It's been happening to me for at least a few days - if not a week.

Thanks in advance
matjamca
Same here..there is a thread in the iOS10 forum talking about this.
 

JoshVB

macrumors regular
Dec 28, 2002
145
23
Hi there,

Is anyone else experiencing a delay in iCloud emails getting pushed to their iPhone?

Unless I go into my email app, the iCloud emails are not downloading. All iCloud mail settings are set to PUSH not FETCH.

It's been happening to me for at least a few days - if not a week.

Thanks in advance
matjamca

I just got off the phone with Apple. Started having the exact same problem on my iPhone 7 Plus this morning - iCloud mail wasn't pushing to the phone. The solution Apple Support provided fixed the problem in my case. Go into Settings and then Notifications. Go to Mail and then iCloud. Turn off Badges, Show on Lock Screen, and set alert style to none. Now leave the settings for a minute and then change them back to how you had them before. Send a test message to yourself and see if you get notified.

Josh
 

Mlrollin91

macrumors G5
Nov 20, 2008
13,477
8,687
Ventura County
I just got off the phone with Apple. Started having the exact same problem on my iPhone 7 Plus this morning - iCloud mail wasn't pushing to the phone. The solution Apple Support provided fixed the problem in my case. Go into Settings and then Notifications. Go to Mail and then iCloud. Turn off Badges, Show on Lock Screen, and set alert style to none. Now leave the settings for a minute and then change them back to how you had them before. Send a test message to yourself and see if you get notified.

Josh
Yes, but in an hour it will stop working. If you delete the account and re-add it same thing. It eventually stops and all emails get bunched up. The only temporary fix right now is to set it to fetch very 15 minutes, but it uses a lot more background power.
 
  • Like
Reactions: whsbuss