iCloud+'s New Custom Email Domain Feature Now Available in Beta

[David Menzel]

To your first point. Same here. I’ve already reported this issue of not being able to send emails from addresses I re-added … what is very unfortunate.

But I’m also experiencing problems with other addresses in iOS Mail. They suddenly disappear and reappear after a while.

UPDATE: this is kind of a weird behavior …

… I’m now able to use the custom email address that I’ve deleted and re-added via beta.icloud.com account settings on my iOS and iPadOS 14 devices for sending email, but I still can’t see/use them in Mail on beta.icloud.com as well as on my devices running the latest iOS 15 beta.

 

[jdb8167]

UPDATE: this is kind of a weird behavior …

… I’m now able to use the custom email address that I’ve deleted and re-added via beta.icloud.com account settings on my iOS and iPadOS 14 devices for sending email, but I still can’t see/use them in Mail on beta.icloud.com as well as on my devices running the latest iOS 15 beta.

I think the answer is in the URL beta.iCloud.com. I set up a different domain today and I still can’t receive mail on that account. Everything is setup to Apple’s requirements but nothing. I’m not even getting bounces now. ¯\_(ツ)_/¯ Beta.

 

[Kal El]

So I have my custom domain working on my iPad (iOS 15) for send and receive. iPhone (also iOS 15) and iCloud are still both just receive only!!!!

 

[David Menzel]

I think the answer is in the URL beta.iCloud.com. I set up a different domain today and I still can’t receive mail on that account. Everything is setup to Apple’s requirements but nothing. I’m not even getting bounces now. ¯\_(ツ)_/¯ Beta.

The thing is - as I described a couple of pages earlier and what others also experienced - that if you delete a custom email address like abc@yourdomain.com and re-add it again in account settings via beta.icloud.com that you’re not able to see it in Mail (on beta.icloud.com & Mail on iOS 15 beta devices) and therefore cannot use it for sending new messages from it (receiving emails on the other hand wasn’t the issue).

The weird thing I’m now experiencing (24 hours later) is that nothing changed with regards to Mail on beta.icloud.com as well as to Mail and settings on my iOS 15 beta devices, but that the before mentioned custom email address ”abc@yourdomain.com” surprisingly instead appeared on my iOS 14 - non-beta - devices for sending emails from it.

 

[jdb8167]

The weird thing

I’m not denying that it is weird just that weird should be expected during a beta.

 

[user1234]

That's what I meant in my original message when I said I'd obscured my domain. The error occurs with myactualdomain.com, I just overtyped that with [domain] before taking the screenshot.

Sorry. Haven't been sleeping well lately. Waiting for my new MacBook to arrive 🤣

I just set it up for one of my domains and has no issues with this part, since since I can't the the entire dkim value (the box is too small) I can't say for sure why you're having issues.

 

[Puntoboy]

Yeah, but you can't mix that with custom domain. It will let you add the domain, but not add emails. And if you change to an iCloud.com address, and then change back afterwards, you'll get a message that aliases aren't allowed as Apple IDs. Might change later, but that's how it seems to work for now.

I have 3 other emails under my custom domain which is the same domain as my Apple ID login.

 

[cube4ever]

What are you guys getting via https://mxtoolbox.com/deliverability/ ?

I see a "DKIM Alignment Error"

 

[LutzRFrank]

For those not getting through, yes

Delivery Information​

• 
  DMARC Compliant
  • 
    SPF Alignment
  • 
    SPF Authenticated
  • 
    DKIM Alignment
  • 
    DKIM Authenticated

 

[LutzRFrank]

The one not even visible in Mac Mail even worse

Delivery Information​

• 
  DMARC Compliant
  • 
    SPF Alignment
  • 
    SPF Authenticated
  • 
    DKIM Alignment
  • 
    DKIM Authenticated

 

[LutzRFrank]

For those not getting through, yes

Delivery Information​

• 
  DMARC Compliant
  • 
    SPF Alignment
  • 
    SPF Authenticated
  • 
    DKIM Alignment
  • 
    DKIM Authenticated

It looks like it’s still linked to the old registrar not the one I moved it too as I moved the domain


Hostname:
mout.kundenserver.de → 212.227.126.187
IP-Bereich:
212.227.0.0 - 212.227.255.255
Internetanbieter:
1&1 Internet AG
Organisation:
1&1 Internet AG

 

[IGI2]

My custom domain @ iCloud:

• 
  DMARC Compliant
  • 
    SPF Alignment
  • 
    SPF Authenticated
  • 
    DKIM Alignment
  • 
    DKIM Authenticated

Dkim Signature Error:
There must be at least one aligned DKIM-Signature for the message to be considered aligned. - more info

 

[cube4ever]

My custom domain @ iCloud:

• 
  DMARC Compliant
  • 
    SPF Alignment
  • 
    SPF Authenticated
  • 
    DKIM Alignment
  • 
    DKIM Authenticated

Dkim Signature Error:
There must be at least one aligned DKIM-Signature for the message to be considered aligned. - more info

Exact same. Whereas G Workspace all green.

 

[jeutie]

For those not getting through, yes

Delivery Information​

• 
  DMARC Compliant
  • 
    SPF Alignment
  • 
    SPF Authenticated
  • 
    DKIM Alignment
  • 
    DKIM Authenticated

Same here.

 

[mrwilly25]

I just set up my custom domain hosted with GoDaddy, very easy to do

• 
  DMARC Compliant
  • 
    SPF Alignment
  • 
    SPF Authenticated
  • 
    DKIM Alignment
  • 
    DKIM Authenticated

 

[samwa3]

I just set up my custom domain hosted with GoDaddy, very easy to do

Lol you're sending from your icloud.com address, not your custom domain. Of course DKIM is gonna be aligned then. Look at the From header value on that page (and maybe delete the links if you don't want your mail address publicly posted here)

 

[mrwilly25]

Lol you're sending from your icloud.com address, not your custom domain. Of course DKIM is gonna be aligned then. Look at the From header value on that page (and maybe delete the links if you don't want your mail address publicly posted here)

Yup, you're right

 

[zenots]

Got my email to work via GoDaddy, anyone have success creating new email addresses?

 

[DotCom2]

I haven't set mine up yet, and don't know if I will. I don't like the fact that it dumps everything into the same iCloud mailbox. I know some have said to just setup filters but doesn't that just create another folder and not an actual Mailbox with separate Inbox, Sent, Deleted, Trash etc.?

 

[zenots]

I haven't set mine up yet, and don't know if I will. I don't like the fact that it dumps everything into the same iCloud mailbox. I know some have said to just setup filters but doesn't that just create another folder and not an actual Mailbox with separate Inbox, Sent, Deleted, Trash etc.?

Set up family sharing with separate apple accounts and send your emails to separate accounts.

 

[mrow]

I haven't set mine up yet, and don't know if I will. I don't like the fact that it dumps everything into the same iCloud mailbox. I know some have said to just setup filters but doesn't that just create another folder and not an actual Mailbox with separate Inbox, Sent, Deleted, Trash etc.?

As of right now, the only way to create an entire second mailbox would be to create another iCloud account, add that to your family, and then add a custom domain email address there. However, family sharing of custom domains isn’t currently working right now at this early stage so you couldn’t even do that.

 

[LutzRFrank]

I haven't set mine up yet, and don't know if I will. I don't like the fact that it dumps everything into the same iCloud mailbox. I know some have said to just setup filters but doesn't that just create another folder and not an actual Mailbox with separate Inbox, Sent, Deleted, Trash etc.?

Seems you can create rules for that

 

[mrow]

Seems you can create rules for that

Sorry but did you actually read his post to see what he was asking for? You can’t create an entire second mailbox with rules. That would just sort emails in to folders in the existing mailbox.

 

[jdb8167]

Sorry but did you actually read his post to see what he was asking for? You can’t create an entire second mailbox with rules. That would just sort emails in to folders in the existing mailbox.

It is reasonably easy to simulate on a Mac though.

Create a new iCloud mailbox, call it Second Inbox. Add it to Favorites. Create sub-mailboxes under Second Inbox, call them Account 1 and Account 2. Remove iCloud inbox from Favorites and move Second Inbox to its place at the top of the list. Create Rules that filter all email from your iCloud account into Account 1 and from your custom domain into Account 2.

Create a rule called Split Account 1. Any email that ends with @iCloud.com move to Account 1.
Create a rule called Split Account 2. Any email that ends with @mycustomdomain.com move to Account 2.

Done. I'd have to look to see if the rules in mail.iCloud.com are as flexible as Mac Mail. If they are then move the rules to the cloud version of iCloud Mail.

 

[LutzRFrank]

Sorry but did you actually read his post to see what he was asking for? You can’t create an entire second mailbox with rules. That would just sort emails in to folders in the existing mailbox.

Sure. I do similar in my mailbox