Since using just initials for a custom email address - like ab@personaldomain.com - is also widely used, I really hope they also change the character limitation for custom email addresses pretty soon.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iCloud+'s New Custom Email Domain Feature Now Available in Beta
- Thread starter MacRumors
- Start date
- Sort by reaction score
I can remove and add after changing MX servers for a moment back to the original domains MX, confirming the addition of the email form the apple email domain setup - after changing back to iCloud MX they appear on all mail.
but being able to receive seems to be on apples side - it works/ed for a few hours and the ended up in the „hop“ error again …
Your premise is wrong from the very start. You can not create a second mailbox. What you mean is create a new folder in your current mailbox. That is not the same thing as having a separate mailbox, even if you can create rules for it server side.
Again, that is not a second mailbox. You’re creating a folder in your current mailbox to simulate a second mailbox but it’s not the same thing as an actual second mailbox.
My custom domain email is added to iCloud since Thursday, I still can’t send email from that account on iCloud Mail beta nor my iOS 15 beta devices. I can receive them without issue. I’ve read the thread and tried all the solutions. Are there other people in a similar situation?
Similar situation here, setup my domain on Thursday, receive is working fine. On beta.icloud.com and iPad (OS 15) I can’t send from any domain address, still. On iPhone (OS 15) I can send from both of the emails I created. On Mac Mail (Big Sur) I can send from one. I’ve tried rebooting, refreshing, etc to no avail.
I was able to set up iCloud in the Mail apps as a new imap account and then manually add the new domain addresses.
iCloud seems to know about authorized addresses for sending, even though they don't show up in the native iCloud account setup.
Eventually all the new addresses showed up via the native iCloud account (after a couple days and reboots of each device).
But in the interim, generic imap setup worked.
I used these settings (and then, as I said, then added the addresses manually):
support.apple.com
iCloud seems to know about authorized addresses for sending, even though they don't show up in the native iCloud account setup.
Eventually all the new addresses showed up via the native iCloud account (after a couple days and reboots of each device).
But in the interim, generic imap setup worked.
I used these settings (and then, as I said, then added the addresses manually):
iCloud Mail server settings for other email client apps - Apple Support
Use these iCloud Mail server settings to manually set up your iCloud Mail account in an email client app.
It’s beta and probably these bugs will get fixed soon. Hopefully within the next few days, in a weekly cycle like the iOS and Mac OS betas.
I know a lot of people have found this, but I have an Apple ID name@mydomain.com and have managed to link mydomain.com to this account just by following the instructions - in fact once I'd set the DNS entries, I didn't even have to add the name@mydomain.com email address in the setup process on beta.icloud.com as it was already listed there.
Everything worked fine, I was receiving emails sent to name@mydomain.com and emails were showing as sent from that domain. Unfortunately I've had to temporarily disable it as my wife uses wifesname@mydomain.com and the family sharing function doesn't seem to be working yet: trying to set up the custom email alias on her beta.icloud.com on her account throws up a "There was a problem with loading your domains. Please try again later." error
Last edited:
I get why people might want this, but these are aliases, so by definition they resolve to the same mailbox. Rules are absolutely the proper way to work with this (and not a hack/workaround), but you'd want to set those on icloud.com (where they're a lot more limited) rather than on Mail.app if you have more than one device.
I can send just from iPhone iOS 14.7.1. I can't send using Macbook M1 Big Sur or iPad iOS 15 beta.
Exactly this. I have done the same. Apple ID which has been using the same email I have linked into iCloud Mail.
"... in fact once I'd set the nameservers, I didn't even have to add the name@mydomain.com email address in the setup process on beta.icloud.com as it was already listed there."
you mean the CNAME and MX servers?
you mean the CNAME and MX servers?
I‘ve experienced exactly same … at least up until this afternoon where the deleted/re-added custom email address suddenly also started reappearing on my iOS 15 beta devices again. This means that I’m now able to send emails from this particular address using Mail.app on all my devices (iOS 14 and iOS 15 beta) … the only odd exception is beta.icloud.com where it’s still not available to use in Mail.
Yeah, sorry I meant the DNS records - have spent the last 2 days sorting out unrelated nameserver problems so I'm on autotype
OP corrected.
At least it seems like it's a limitation right now...it even doesn't let me add an email address that I have used for an Apple ID that I deleted ages ago. Seems like this deleted ID is still "stuck" somewhere in Apple's systems :-/.
Too bad. I wonder if they're gonna fix that or if that's a behavior by design.
Also experiencing the same error when trying to add my wife’s email address at beta.icloud.com.