Hm... under close inspection both the included charging puck and the charging puck attached to the Apple magnetic charger have small scratches and nicks/ pits in the white surface. However, the bottom of my watch is flawless. I highly doubt it's from debris as both my watch and charger are pristine when I attach them together. This must just be a normal occurrence for this type of charging.
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If a burn occurred, what is a possible cause?
- Thread starter nooaah
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Just wondering....
Are people attaching their Watch to the puck, and then turning on the wall socket, or attaching to a puck that's already powered? If the latter, is it possible that a small amount of arcing is occurring before the Watch makes full contact with the puck?
Are people attaching their Watch to the puck, and then turning on the wall socket, or attaching to a puck that's already powered? If the latter, is it possible that a small amount of arcing is occurring before the Watch makes full contact with the puck?
That could be. I thought it would be worse attaching the watch first and then the cord to the outlet. Not to mention it seems inconvenient and rather ridiculous especially if you use Apple's magnetic charging dock like me. Having to plug and unplug the dock every time beats the purpose.
Here in the UK, wall outlets have an on/off switch, so my charging lead is always connected, but I don't turn on the power until the Watch is sitting on the puck.
Just out of curiosity, how long have you owned your Watch?
I use a Spigen Nightstand for my Watch and my charger is always plugged in because it would be difficult to reach down between my bed and table every night to plug it in after attaching. After only a month of use, the back of my Watch and the charging puck look brand new.
TxWatch
There's no arcing with induction charging because there are no exposed electrical contacts. The plastic surface of the puck is an insulator and the ceramic back of the watch is an extremely good insulator.
Just spent 45 minutes on the phone with Apple's safety department. They're kicking it up to the "engineering team" now. They said something about capturing the product or something - essentially they want to take my watch and charger and they'll give me a brand new one as a replacement so they can directly get to the bottom of this. My personal conjecture is I had some sort of debris between the watch and charger. I can't really think of a scenario where the middle of the watch or charger would heat to the point of the plastic coating being melted off without some sort of other intervention.
Either way, their safety team is very thorough and I was incredibly surprised and pleased by the protocols they were following.
-I released all liability several times, no lawsuit is happening or even a consideration
-I believe I could've done something to "spark" the incident
-I continue to use the watch and I'm quite happy with it.
Again, no motives. This happened exactly as described and I really do appreciate all of you not immediately trying to discredit this incident and a big credit goes to Apple for having a pretty significant and involved product safety department that actually can openly communicate with the engineers.
Either way, their safety team is very thorough and I was incredibly surprised and pleased by the protocols they were following.
-I released all liability several times, no lawsuit is happening or even a consideration
-I believe I could've done something to "spark" the incident
-I continue to use the watch and I'm quite happy with it.
Again, no motives. This happened exactly as described and I really do appreciate all of you not immediately trying to discredit this incident and a big credit goes to Apple for having a pretty significant and involved product safety department that actually can openly communicate with the engineers.