INVOLVED, yes. Everyone has a job to do in procurement. IT is required to define the solution that will suit the needs for the enterprise. Then, the finance discussion starts with the legal, contractual, supplier management teams doing THEIR jobs of ensuring that the solution as a WHOLE meets the enterprise requirements.
I love that approach---especially when IT is critical to their mission. Let's play a quiz, rhetorically: who do you think is best placed to make a decision about a piece of hardware finance, legal, or people who live in the datacenter? Like I said, got a bunch of servers from a vendor at basic config with aftermarket upgrades and so far we have
zero downtime in core services, try pricing up even a 99.999% SLA with a vendor 🤣🤣🤣🤣🤣🤣🤣🤣🤣
For example, with the right contract, that vendor CAN acquire whatever expansion cards you want (using their massive purchasing power) and provide that to you at a steep discount.
That must be why Apple's memory is so much cheaper than retail? 🤣 🤣 🤣 /sarcasm
It is most sad when people reaslise they're getting fleeced and they're still not only happily parting with their money but are thanking the other side for "affording an opportunity to be fleeced!"
Not only that, they’ll also have the level of support needed, even setting aside folks who’s job it is to do nothing but answer the phone for YOUR organization.
And you are paying their salary, and for most part their job can be done by a web form.
Thing is, some organisations treat buying IT like buying the toilet paper, and that's all they get; others realise that IT is critical to their mission. Let's leave it at that.
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The Mac Pro really demonstrates how Apple understand their customers. The build a fully modifiable system for true industry pros (who need this functionality) and create closed systems for masses (such as an iPhone). Repairability is not free and making an iPhone as repairable will mean more weight, larger size, reduced reliability, and reduction of certain features such as waterproofing. 9/10 customers would choose the lighter, thinner, more reliable phone for the same price without the repairability.
I do think Apple should instead provide an extended warranty for free, especially for iPhone internals.
Funny, when Lumia 920 was released, it was fully repairable by end user with dimentions and other spec meeting or exceeding that of iPhone 5 (L920 even had Qi charging back then!) (can't speak for other phones as I'm still on L920 having replaced the screen, usb port and the battery myself...) Moral of the story: don't buy one vendor's marketing BS...