I just noticed something that looks like stains/clouding/darker zones in the lower corner areas on my 7 month old iMac 27" (late 2015). What is going on, can anyone advise?
I guess it is repair time, I contacted Apple Authorized service, and they said they will have to replace the screen assembly. Bad thing is it needs to stay in about 15 days.
I know it is too long, it is my main machine. I asked if they can shorten the service time. I am still under warranty for another 1 year and 4 months (2 years where I live). If the problem comes again, it better be during this time.15 days without your computer and who is going to compensate for that? And what if the problem comes up again after they replace the screen?
Not for nothing, that time frame is usually the worst case scenario and they tend to turn around repairs faster then that. I think they say such a long time frame just in case something happens or there's an unusual back log of work.I know it is too long, it is my main machine. I asked if they can shorten the service time. I am still under warranty for another 1 year and 4 months (2 years where I live). If the problem comes again, it better be during this time.
Not for nothing, that time frame is usually the worst case scenario and they tend to turn around repairs faster then that. I think they say such a long time frame just in case something happens or there's an unusual back log of work.
Well, OK, but it is unthinkable to manufacture such an expensive 5K screen that allows for dust to settle in-between the LCD and the glass. It is beyond my comprehension.It's a major reason why the iMac isn't a fully functional professional machine. If you rely on the screen, and this happens, you can't easily swap out the screen. Bye bye goes the computer. Unfortunately, Apple appear to have abandoned, or demoted the Mac Pro to yesterday.
This is insane... madness.yes, i had the display changed three times...the dust comes through the chin/ventilation
Whatever it is, it is just not right. When you manufacture a display assembly where the LCD is "fused" to the glass, NOTHING should be able to come in there.i think it is dust, dirt, smoke residue, incense residue accumulation... but i could be wrong
I feel you. That's the problem of owning an iMac, you can't service it yourself. I still find it amazing how this problem isn't as well pronounced as the problem with the latest 5K LG monitor.I am taking the iMac to service tomorrow. It is a 250km drive one way. This will be the 4th trip I am making for this iMac: 1st to buy it; 2nd to take it back because the camera was not working; 3rd to take it fixed... and I will make a 5th trip to take it after it is serviced now. All in all, it will be 2500km travel for this iMac for the 5 trips.
Thanks! I am not sure whatyou mean about the 5K LG monitor though.I feel you. That's the problem of owning an iMac, you can't service it yourself. I still find it amazing how this problem isn't as well pronounced as the problem with the latest 5K LG monitor.
The LG 5K stand-alone display problem with WiFi router. LG is also the supplier of iMac screen.Thanks! I am not sure whatyou mean about the 5K LG monitor though.
FYI, the screen assembly was replaced, and it took 15 days.
I guess to get the display delivered...15 days..?? What took so long?
How? Why? Can you tell me more, please? I thought it's 2 years here with the EU Law.Just had my screen replaced on my 4 year old iMac (late 2012)
My display was replaced free of charge under EU Consumer Law