I learned a big lesson today......
The new Mac is in, however there was some mis-communication from Apple, or our wires got crossed. I know that I asked this questions to three different people in the Apple store.
My understanding was that if I bought Windows 7, the Apple store would partition the hard drive, install Windows 7, and then transfer all of my PC files to the Windows side of the new iMac......in order to have this done, I bought the "one-to-one" service for $99.00 --
What I found out today, is, that Apple cannot transfer PC files to a PC formatted side of the Mac. I have to do that manually. According to the techies at the Apple store, even if I brought in the iMac already partitioned, they cannot transfer all of my PC files from my Windows machine to the PC side of the Mac.
What THEY can do, and state that they have always been able to do, is take any PC files and transfer them to the Mac side....i.e. pictures, music, some documents, etc. I was hoping that they would transfer actual programs, and other files that don't fit the above description. They can only take all PC files and convert them to Mac files if they WILL convert.
I checked with several Apple folks multiple times, on this issue --- they apologized, evidently something was not clear. They did offer to take everything back. Because of this situation, and I do want the iMac, they refunded the fee I paid for "one-to-one" service, but will let me use the service as if I actually bought it. They have my machine now and are doing a file transfer of anything PC that will go to the Mac side. When I get my Mac back, I will set-up my partition and transfer files if need be. Alas, I think I have lost some of the original installation CDs for some of the programs that are on my PC, but we will see how it goes....
The manager told me they are going to review "conversion policies" and "file transfer procedures" with all of their sales people so this does not happen again....
