Most definitely. I do hope for Apple's sake that the problem is fixable in a way that's acceptable to everyone otherwise they face either a massive recall or a class action neither of which is good for anyone.
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iMac Freezing Fix ETA?
- Thread starter wakerider017
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Most definitely. I do hope for Apple's sake that the problem is fixable in a way that's acceptable to everyone otherwise they face either a massive recall or a class action neither of which is good for anyone.
I just found an interesting post at Apple Discussion Boards.
So I suppose it is a hardware issue after all??
This would explain the iMacs that freezes after Leopard is installed (contains 1.1 update) and those that froze upon 1.1 update. The only thing that is unexplained are those who suffer freezes in 1.0
Original Post: http://discussions.apple.com/thread.jspa?threadID=1156787&tstart=30
Fab_Paris (From Apple Discussion Forums) said:
So I suppose it is a hardware issue after all??
This would explain the iMacs that freezes after Leopard is installed (contains 1.1 update) and those that froze upon 1.1 update. The only thing that is unexplained are those who suffer freezes in 1.0Original Post: http://discussions.apple.com/thread.jspa?threadID=1156787&tstart=30
I just found an interesting post at Apple Discussion Boards.
So I suppose it is a hardware issue after all??
Original Post: http://discussions.apple.com/thread.jspa?threadID=1156787&tstart=30
Does make me wonder what Apple's software "fix" is going to be.
You previously mentioned there is a software fix which could work its way around certain hardware bugs.
But in the 'Apple Technician' said...
Fab_Paris (From Apple Discussion Forums) said:
Makes me wonder if the is a fix. But of course, if this is true, then Apple would need a arrange a major callback. It would benefit us in a way because we can just keep sending back the faulty iMacs until we get one that 'just works'.
*Just as a question, are the absolute latest iMacs, shipping with Leopard plagued with freezing? If this is a hardware fault, then the latest ones shouldn't have a problem, seeing Apple already noticed this.
According to posts on the Apple discussions boards, yes even ones purchased last Friday are still freezing.
As I said, given that what the technician said was true, the only thing that is unexplained are those who suffer freezes in 1.0. What are you thoughts about that?
The hardware fault was always there. 1.1 and Leopard seem to just make it worse/more noticeable.
So the technician referring to 'the two kinds of graphic cards inside the iMac assembly' actually means that one kind was faulty from the start, and 1.1/Leopard which attempted to fix it corrupted it even further.
From what I see this is a hardware fault. You should try returning your iMac and keep returning it until they give you one with the good graphic card that doesn't freeze.
mingyishi, what makes you think that was a proper apple technician? To my knowledge, they don't/won't post on the Apple Discussion forums. Or was it a 3rd party technician?
In fact given Apples feeble reaction to this iMac fiasco, it appears no one from the company even reads it, never mind posts on it.
In fact given Apples feeble reaction to this iMac fiasco, it appears no one from the company even reads it, never mind posts on it.
If you read some of the threads in the Apple Discussions iMac forum (look for freeze or freezing) there are some people that are pretty tired of getting the run around from Apple. It only makes people angrier when the reps say "Really, never heard of an iMac freezing. News to me..." This has been one issue that has been handled in a very un-Apple way from what I can see. If no fix is forthcoming, a class action is almost a certainty.
That's why I was very skeptical about this 'technician' (see previous posts). What you are saying is correct but if this is true it explains the freezing very well and I can't see what's wrong about it. I also never said it was the technician who posted.
I don't think that Apple doesn't read its own boards. It even deleted some threads containing facts about the Freezes. Apple is known to cover things up until they get it fixed.
Definitely. There's one more day to get the fix out, and I'm very doubtful about the fix making it on time.
lol at this!
http://www.electronista.com/articles/07/10/26/leopard.first.impressions/ said:
Some people are careless in what they say...
I, most unfortunately, agree with you. Its a dismal day for Apple fans.
I do believe however, that the iMac being Apple's mainstream consumer desktops, Apple will get this problem sorted out. However I think that they might need to arrange a callback (I doubt they can fix it with a software update), or class action will take place (I think Apple knows this, and they don't want this to happen).
I don't think it's that bad. If the fix doesn't come out tomorrow just take your iMac back for a new one. If the iMac continues freezing then just keep on taking it back until they give you a working one.
Although everyone is entitled to their own opinion...
Other user's diagnoses of problems should be taken with a grain of salt. No one has any hard evidence to believe it is a hardware fault. You are just giving us your gut feeling...
And after the whole iPod Touch debacle, it really shows us how much we can trust online posts. Most users were all but certain that the problem was hardware related, (including myself). Thousands were coaxed into a "returning frenzy" only to find out it was a software issue.
I will wait a couple more days before contacting Apple. I really love my new iMac and I am reluctant to give it up...
I really do wish Apple could just hurry up and fix the problem. I was all ready to make the purchase and the freezing issues pop up. I already bought an OWC RAM to put inside the new iMac once I buy it. It would be troublesome if I don't get the iMac now (MBs are 2x512, MBP too expensive) but these freezing problems are really making me worry about the purchase.
Well, it had to happen. The iMac I had that never froze, froze. And hard. It went black. It went down. It took ten minutes to come back. I will call Apple tomorrow but its not looking good.
True. This one did but only after a few seconds of black screen but still having audio which is a common sign.