iMac won't turn on - HELP!

Discussion in 'iMac' started by PickledPC, Jan 13, 2016.

  1. PickledPC macrumors newbie

    PickledPC

    Joined:
    Jan 13, 2016
    #1
    Lightening hit by the house and iMac won't boot at all. I've diagnosed it fairly well, I'm down to the power supply or Logic board, but which one?

    With the diagnostic lights I get the first one meaning I have constant power from the power supply. When I press power button no second light. I've tested the power button and it's working fine. The power supply does make a little noise.

    I can find a Power Supply and Logic board for $150 online but can it be narrowed down and which should I try first? I'm thinking the Power supply as I can return it if it doesn't work. What do you experts think?
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    Always try the one you can return first it's a no brainer.
     
  3. MadDane macrumors 6502a

    Joined:
    Apr 5, 2015
    #3
    It could also be both. I had a 24" Apple Cinema Display I bought 2nd hand for cheap a number of years ago, thinking that it was just the logic board that was fried. It turned out to be both the logic board and the display (I found that out after I bought and installed a new logic board). I am not trying to take the hope away from you, I am just trying to warn you that if the power supply will not fix the issue, maybe a new logic board alone will not do it either.

    I hope you will succeed though. And I agree with Samuelsan that you should try the power supply first, since you can return it.
     
  4. bogg, Jan 14, 2016
    Last edited: Jan 14, 2016

    bogg macrumors 6502

    bogg

    Joined:
    Apr 12, 2005
    Location:
    Sweden
    #4
    Well, when I worked at a computer shop repairing/assessing/appraising thunderstruck computers for an insurance company, more often than not it was a hopeless dance to get things to work well. This was in the late 90s, early 00's, we got shipped the insurance companies clients computers after thunderstorms and we were to assess the damage and cost for repairs, appraise the computer and if the repairs was markedly under the value of the computer we were to repair it and ship it back to the customer (and invoicing the insurance company the cost for repairs and parts), if the cost for repairs was more than the value of the computer we asked the insurance company to reimburse the whole computer for the client.

    The process usually went like this: Got a thunderstruck computer to check out, first thing was to put in a new PSU, just to find out some parts of the motherboard/logic board was toast as well (sometimes completely dead, sometimes booting but giving sporadic errors). Got a spare motherboard or a computer with the same CPU and RAM sockets (we had computers with most kinds of sockets and RAM types), put in the CPU and the RAM in the testing machine only to find that the RAM had some errors in them as well. Ah well, other RAM sticks and the affected CPU seems to work fine.
    Checked the Graphics card from the clients computer in the testing machine, well, seems to be a dead VGA port, oh well, a new graphics card as well. Right, the clients router died at the same time, best to check out the NIC, well, seems to be toast as well, damn it...

    It was quite unusual to find a computer that was killed by a nearby lightning strike that actually only had one or two defective parts. But it did happen, I'm not saying otherwise.

    Sometimes we had machines which worked flawlessly by just replacing the PSU and sometimes we had machines that we replaced the PSU on and it seemed to work OK, until you heard from the client 4 weeks later that the computer locked up a few times a week (which hadn't happened before the thunderstrike).

    After a while we learned it was easiest just to regard them all as toast and chuck them in a electronics recycling cage and ask the insurance company to reimburse the client for the whole computer instead of trying to repair theml.

    I'm just saying to be prepared to start unraveling a chain of defective parts. But you could be lucky and only the PSU and/or the Logic board is toast (if the Logic Board is toast, most likely the PSU is as well).

    I'd start with the PSU, I'm guessing there is more than one rail of power and the "constant power" is some sort of standby power to allow for the power switch to actually work (much like how an ATX PSU works). I've had more than one occasion on PCs at least were the PSU is dead but still making testing lights on the motherboard light up.
     
  5. PickledPC thread starter macrumors newbie

    PickledPC

    Joined:
    Jan 13, 2016
    #5
    Tried a Power supply, same results. Got a Logic board and that fixed the issue. No apparent blown caps or issues with the logic board but the surge also took out a ethernet switch so that makes sense.

    iMac is working perfect with no other issues, just exchanged the logic board. Cost $175 and couple hours of my time. I did this as a favor and acquired a Mac mini and a thunderbolt display in exchange for the repair.
     

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