iPhone iMessage is terribly unreliable lately

Discussion in 'iOS 6' started by wem521, Apr 17, 2013.

  1. wem521 macrumors newbie

    Apr 17, 2013
    long time reader, first time poster...

    Is anyone else having constant issues with iMessage over the last week or so? It's gotten to the point where it's practically unusable. While I have posted this in the iOS 6 forum, since I believe it to be an iOS 6.1.3 issue, it is only happening to my iPhone 5, not my iPad (also running 6.1.3) or Messages.app on the MBP.

    iMessages successfully send for some people, not for others. for some, i can receive iMessages, but cannot send them back (forces as SMS, even though the send as SMS toggle is off). Some folks are only "green", meaning SMS only, even though I know they are on iMessage, even at the exact moment where they are iMessaging with others but it won't work with me. There seems to be no rhyme or reason to it.

    I've tried a number of fixes, which sometimes fix it for a few minutes to an hour, and sometimes not at all... those fixes include:

    power off then on, either immediately back on or giving it a few minutes to potentially "unregister" temporarily
    airplane mode on then off
    hard reset
    turn iMessage off then on on iPhone 5
    turn iMessage off then on on all devices (iPad, MBP & iPhone)
    disable iMessage email addresses so it's phone number only

    So far, the best one seems to be the "off then on for all devices" solution, but even that isn't perfect.

    I've read some other posts, and it seems some folks are having similar issues, but not identical (ie: can send but not receive, or iMessage just doesn't work period). I was hoping we could get a thread going in one place to see if we can hash this issue out because Apple certainly isn't likely to acknowledge the issue.

    Location: NYC & Long Island (although it was happening in California last week too, so I don't think it's necessarily region specific)
    Carrier: AT&T (not unlocked/not jailbroken)
    Device: iPhone 5

    Apple: It just (doesn't) work.

    Thanks to anyone who can provide some insight on this, or can just commiserate with me.
  2. Premium1 macrumors 6502a

    Jan 26, 2013
    It seems apple needs to focus a lot more on their cloud and infrastructure, because imessage seems to be having problems almost every month. Hopefully apple can get this figured out, because imessage usage is only going to increase and these outages just don't look good on apples part.
  3. AllergyDoc macrumors 65816


    Mar 17, 2013
    Utah, USA
    It's been spotty for my wife and I lately as well. Especially for my wife. She just complained about it yesterday.
  4. ValerieDurden macrumors 6502a

    Feb 3, 2010
    Philadelphia, PA, USA
    Been having a lot of issues with it too, I just sent a text and the other person didn't receive it even though it said delivered on my end.
  5. Gutwrench Contributor


    Jan 2, 2011
    iMessages has definitely been unreliable for us in the Twin Cities for a week or more. Maybe it won't send photos or it won't receive them. One minute my wife's iphone is available for an iMessage the next it's only SMS. Today it's been pretty good but then it decided to finally deliver the same photo three times that a friend unsuccessfully tried to send me over the weekend.

    We are now a fully integrated Apple family with many devices. We were drawn to Apple products for their attractiveness, functionality, and reliability. However the past year and a half or so our confidence has really deminished. It doesn't matter how nice the product looks or their functionality promises if it doesn't work reliably.
  6. wem521 thread starter macrumors newbie

    Apr 17, 2013
    Thanks all. Glad i'm not the only one, though i'm not glad it's such an ongoing issue. I remember having smaller issues over the previous months, but lately it's been worse than ever.

    AOL had IM working back in '97 with fewer issues (as I recall), but arguably less demand and no mobile component, nevertheless you get the point. That's not even getting into gChat or BBM, both of which are pretty good in their own rite.
  7. 64Mario64 macrumors regular

    Mar 14, 2013
    iMessages has never been very good for me, but it was terrible at the start and now works most of the time (though a little slow). How come AOL can do this well but not Apple? C'mon, it's a great service on bad servers :(

    iCloud has always been good except for the backup and restore, which doesn't seem to work 100% reliably unless you go right next to the wireless switch or router.
  8. KeanosMagicHat macrumors 65816


    May 18, 2012
    Troubles for me here in the UK too - it's been very erratic of late.
  9. DMH3006 macrumors regular

    Jun 16, 2011
    besides the first outage last week,its been working perfectly here,both on my iPhone 5 and my MBP. I'm in Portugal,Europe so maybe its a location thing?
  10. UFGatorMel, Apr 18, 2013
    Last edited: Apr 18, 2013

    UFGatorMel macrumors member

    Jan 10, 2012
    My iPhone 4S' iMessage seems to be working fine. However, my husband's phone will receive my iMessage's but his get sent as texts. This started this morning.

    East Central Florida

    Edited to Add: Now I can't send him an iMessage. Seems to be ok with my other iMessage friends. Odd.
  11. bcwyman macrumors newbie

    Apr 18, 2013
    I registered just to post a reply as I was googling the iMessage issue as my wife and I have been having trouble for 2-3 or so. Pretty much what everyone else says in the thread. However for me when imessage is down on my iphone its also down on my ipad and Macbook pro. Whats really weird is my iphone is company issued and I have no TXT plan. However when iMessage is down and messages appear green showing SMS only, I can still send them.

    Anyone else with the issue jailbroken? I'm still on 6.1. with jailbreak as I use MyWi extensively for work. Are people on 6.1.3 having the same problems?

    ATT iPhone 5. 6.1 with Jailbreak.
  12. UFGatorMel macrumors member

    Jan 10, 2012
  13. watchthisspace macrumors 6502a

    Apr 11, 2010
    I have syncing issues between my Macbook and iPhone. The Macbook will get some messages and they are usually jumbled up. But I guess that's because my Mac is asleep and I don't have powernap enabled.
  14. wem521 thread starter macrumors newbie

    Apr 17, 2013
    Oh yea that happens to me too, I've just accepted that as reality. Never thought it had anything to do with sleeping the laptop during the day. I'm gonna try to keep my computer awake for a couple days and see what happens, then see if my MBP is power nap compatible. Good advice!

    Also, iMessage seems better today, but I haven't reenabled my email address on it yet, just phone number... Not sure it really matters anyways.
  15. Ann P macrumors 68020

    Jun 29, 2009
    Sent a message to a co-worker and she received it 4 days later. -_-
  16. Teste macrumors 6502

    Jan 8, 2011
    I guess it's because I'm using iOS 5, but whenever someone sends me an iMessage, I get two copies of the same message - one as an iMessage and one as SMS.
  17. cmeisenzahl macrumors 6502

    Oct 7, 2005
    I've had a couple maybe three issues with it in the last couple weeks, but nothing terrible.
  18. macalec macrumors 6502

    Mar 12, 2012
    Its been unreliable for the past two weeks, that is in addition to the Facetime problems as well. I hope they get their act together.
  19. kkjellquist macrumors newbie

    Mar 20, 2009
    Rebooting seems to help, but I agree iMessage has been suspect lately.
  20. virginblue4 macrumors 68000


    Apr 15, 2012
    United Kingdom
    Strange, I haven't been having any problems at all.
  21. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    Same here in the UK....It sends about 2 out of 10...then offers to either send as text or email...It's been flaky for over a week now...I guess complaining won't get us anywhere...It's not like we pay for it....Super annoying though...:mad:
  22. HankHowdy macrumors 68040


    Dec 2, 2012
    Victorville CA
    I have found the fix for this. Start a FaceTime call with an iPhone you're having an iMessage issue with, after you complete a call your iPhone it will now see that you're starting a conversation with another iPhone and iMessage will take over.
  23. DesertEagle macrumors 6502a


    Jan 10, 2012
    /home @
    SMS still rocks, it seems. And e-mail, MSN, Facebook...
  24. pwfletcher macrumors regular

    May 2, 2002
    iMessage has been crapping out on me for the past month ...
  25. MilesH macrumors newbie

    Apr 21, 2013
    I get a ton of problems with iMessage, not nearly as bad as you but it takes forever to send while it'll be in the exact same spot as usual, sometimes things go really quickly on the sending bar then it just stops and never sends, lots of annoying glitches, but (for some reason) I think that it actually has done it LESS for me after I jailbroke. (coincidence?)

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