iMovie Refund

[grapes911]

If you purchased a new TV and bought a stand at the same time . . .

I don't know if they'll give a refund or not, but you example isn't valid. That phase "at the same time" is very important and can change things.

 

[bluenoise]

Really? You actually think that is the same?

Apple sold him iMovie, not another vendor. Apple is accepting that there is an issue with the iPhone that makes it not work well for everyone and is therefore accepting returns without their normal restocking fee, not out of pure charity, but because they should. It does not seem unreasonable that they should refund the cost of additional purchases made from Apple that only work on the phone that is being returned.

If I return my iPhone I also plan to return the case I bought from them,should I not get a refund for that as well?

You should be able to return the case. Regarding the software, a call to Apple should answer this question better than any of us here.

 

[grapes911]

That's irrelevant. Using the same example you would return a PS3 if there was no sound but yet you could still play the games.

If there is no sound, then I can't fully experience the games.

 

[citrate]

Why on earth would I return the stand when I could just use it for another TV? Poor analogy. But no, I would not expect them to refund the stand. Nor would they.

Because the stand would be styled for that TV!! And yes they would refund you, it's common sense. Well it should be.

 

[citrate]

I don't know if they'll give a refund or not, but you example isn't valid. That phase "at the same time" is very important and can change things.

It makes no difference. I purchased iMovie on the same day as my iPhone 4.

 

[skiltrip]

Me wake up??? Seriously? Can you use the music on another device? Yes. Now tell me which other device will run iMovie for iPhone. With people like you buying Apple products it's no wonder they think they can walk all over their customers.

Can you use the music on another iPhone? Yes. You can buy the next generation. Or buy another iPhone 4 if they modify it to your satisfaction.

Using the music you bought requires a compatible music player. So you must go out and buy one. If you don't want to, you don't have to.

Using the app you bought requires a compatible device. So you must go out and buy one. If you don't want to, you don't have to.

There's no difference here, merely the selection of devices is much much smaller in the app case.

That said, Apple MIGHT just be generous about it, and refund you the $4.99. Call them and find out, and quit wasting your time here about it.

 

[bluenoise]

That's irrelevant. Using the same example you would return a PS3 if there was no sound but yet you could still play the games.

Yes, and I'd expect I would not be allowed to return the games in that situation. I was responding to your iPhone 4 being unable to perform its primary function, which I took to mean you cannot maintain a phone call or data connection without it dropping out. The primary function is not to run iMovie, so the analogy between a PS3 being unable to perform its primary function (run games) is flawed.

 

[Block]

I already told the OP how to get a refund in post #21. I don't know why you guys keep arguing.

 

[spades1412]

I presume that Apple will be refunding iMovie purchases as well? The app can't be used on any other device so it becomes worthless if people send their iPhone 4 back.

Call Apple

/end thread!

 

[skiltrip]

I don't know if they'll give a refund or not, but you example isn't valid. That phase "at the same time" is very important and can change things.

Why was I quoted as saying the thing about the TV?? I didn't write that at all, it was citrate.

 

[citrate]

Can you use the music on another iPhone? Yes. You can buy the next generation. Or buy another iPhone 4 if they modify it to your satisfaction.

Using the music you bought requires a compatible music player. So you must go out and buy one. If you don't want to, you don't have to.

Using the app you bought requires a compatible device. So you must go out and buy one. If you don't want to, you don't have to.

There's no difference here, merely the selection of devices is much much smaller in the app case.

That said, Apple MIGHT just be generous about it, and refund you the $4.99. Call them and find out, and quit wasting your time here about it.

I may be wasting my time but at least I have a valid point!

"merely the selection of devices is much much smaller in the app case"

much smaller???? There is one device!!! That is the point. There's no difference? You can play MP3's on a million other devices. How do you not fall down more?

 

[bluenoise]

The comparisons to purchases of physical goods seems a bit moot to me. Generally, one can return such purchases when not satisfied, as long as they're not damaged. It's less clear when it comes to electronic purchases of music, video, software, etc. It all comes down to the policies of the vendor. In this case, someone has already posted Apple's policy with regard to such purchases. It doesn't hurt, though, to call and politely request a refund.

 

[grapes911]

It makes no difference. I purchased iMovie on the same day as my iPhone 4.

It make a boatload of difference. Think about this from Apple: If you purchase an Apple Display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display. If you purchase them separately, then the display is not covered with the computer.

I know I'm comparing warranty with returns, but the logic to tie multiple devices together still applies.

 

[skiltrip]

I may be wasting my time but at least I have a valid point!

"merely the selection of devices is much much smaller in the app case"

much smaller???? There is one device!!! That is the point. There's no difference? You can play MP3's on a million other devices. How do you not fall down more?

LOL. I love the "how do you not fall down more?" part. Seriously.

Ok, it's infinitely smaller. lol. one device. i know... sad. but... you can still use iMovie on it.

In any case, i HOPE you do get a refund. No one likes to have pissed away money on stuff. It's just fun to battle on the interwebs. That's what they are for... battling, arguing about stuff, and porn.

 

[citrate]

Yes, and I'd expect I would not be allowed to return the games in that situation. I was responding to your iPhone 4 being unable to perform its primary function, which I took to mean you cannot maintain a phone call or data connection without it dropping out. The primary function is not to run iMovie, so the analogy between a PS3 being unable to perform its primary function (run games) is flawed.

The primary function of a PS3 is not to play sound. I think my example is quite fair compared to the original "PS3" one.

 

[Dsr1205]

Should Sony refund me for game purchases (even first party) if I return my PS3? I didn't think so either. No company would, or should be expected to, do this.

was the PS3 sold with a problem? no? yes? puppies?

 

[lilo777]

The major lesson from today should be "contact the company directly because even if they might not be most helpful, they are certainly more helpful than anonymous complaining and placing inquiry on the Internet"

Nope. That;s not the lesson/ The real lesson is: "contact the company directly because otherwise they will use the fact that people do not call Apple Care as a prove that antenna works"

 

[iGuardian]

Because the stand would be styled for that TV!! And yes they would refund you, it's common sense. Well it should be.

Well, no, it's not really common sense. And no, they would not refund you. Believe me, ask IKEA or the Brick.

Here are the facts: You are in no way entitled for a refund for an Application you purchased to use on your phone. Legally, Apple is not obligated to give you a refund. Therefore, Apple will likely not give you a refund.

Weather you agree with me or not, you're probably not going to get that refund.

 

[citrate]

It make a boatload of difference. Think about this from Apple: If you purchase an Apple Display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display. If you purchase them separately, then the display is not covered with the computer.

I know I'm comparing warranty with returns, but the logic to tie multiple devices together still applies.

The Apple Display will work with others devices. You can win this arguement by telling me which other device iMovie (for iPhone) works on.

 

[MemphisDave]

I want a refund for the gas I used when I drove to apple to buy my phone.

hahaha
That's Classic... Why didn't i think of that?!
This iPhone refund for "fill in the blank" is getting ridiculous...
MemphisDave

 

[grapes911]

The Apple Display will work with others devices. You can win this arguement by telling me which other device iMovie (for iPhone) works on.

You completely missed the point, and I'm not surprised. In your TV example you purchased the stand and TV together, essentially grouping them. iMovie and your iPhone are not grouped the same way as they were not purchased together.

 

[bluenoise]

The primary function of a PS3 is not to play sound. I think my example is quite fair compared to the original "PS3" one.

Not really. The primary function of the PS3 is to play games (video + sound + interactivity). If you take away any of those elements, including sound, it's no longer performing its primary function. The primary function of the iPhone 4 is to be a wireless communications device. The fact that it can run movie-editing software is gravy and the phone's inability to perform its primary function in no way limits its ability to run iMovie.

Yes, I'm debating just for the fun of it. The original question has already been answered ad nauseum.

 

[citrate]

You completely missed the point, and I'm not surprised. In your TV example you purchased the stand and TV together, essentially grouping them. iMovie and your iPhone are not grouped the same way as they were not purchased together.

Hmmmm... Right let's try something simpler for you. Let's say that you buy a new car, the NEXT day you buy some alloys form the same place. Then the NEXT day the car develops a fault and you're told that it can't be fixed and you can have a full refund. Would you expect a refund on the wheels too? Of course you would.

 

[bluenoise]

Hmmmm... Right let's try something simpler for you. Let's say that you buy a new car, the NEXT day you buy some alloys form the same place. Then the NEXT day the car develops a fault and you're told that it can't be fixed and you can have a full refund. Would you expect a refund on the wheels too? Of course you would.

Yes, unless the store made it clear that all sales on accessories, such as wheels, floormats, etc. are final.

 

[samcraig]

All of those analogies are garbage

If I buy a PS3 + Games at Best Buy and I decide to return the PS3, I can also bring back the games and they will take them back.

You certainly might have to discuss it with a manager - but they will take it back because if the PS3 is defective - and Sony has said that you can return them, then there's no reason - no LOGICAL reason you would keep games for a console you no longer have

The best thing is to plead the case to Apple for a refund based on the premise that you bought it with the intention of keeping the iPhone 4 - but you realize that you suffer too much from the reception issue and you are returning it. You would love to use iMovie on your touch or 3GS - but it doesn't work on that. Please issue me a refund.


The bickering back and forth is unnecessary on this thread.