i had a terrible time with dell.com. i'm not the super tech geek, but i know enough to shop intelligently...
the problem i encountered on dell website is that it was very, very difficult to figure out whether or not i'm getting a good deal or not. there were so many different configurations of CPU, speed, RAM, optical drives, video cards, HD, OS, bundled apps, etc. etc. etc. all with different prices and any time you changed an option, you were simply given another price - i could not tell at all whether it was a better deal or not!
i'm quite biased, but i do like the simplicity of apple.com. choose a model. only a few selections and BTO options within each - but all of them are clearly labeled and prices make sense...
obviously, for other people, getting the best bargain isn't really an issue - they pick a pre-built and be done with it. but to me, it was frustrating to know where price differences came from and try to figure out how to get the optimal combination of price/features...
intel's naming scheme change will add even more to this problem... fortunately, i personally won't be buying a dell (or any PC, if i could help it) anytime soon.
the problem i encountered on dell website is that it was very, very difficult to figure out whether or not i'm getting a good deal or not. there were so many different configurations of CPU, speed, RAM, optical drives, video cards, HD, OS, bundled apps, etc. etc. etc. all with different prices and any time you changed an option, you were simply given another price - i could not tell at all whether it was a better deal or not!
i'm quite biased, but i do like the simplicity of apple.com. choose a model. only a few selections and BTO options within each - but all of them are clearly labeled and prices make sense...
obviously, for other people, getting the best bargain isn't really an issue - they pick a pre-built and be done with it. but to me, it was frustrating to know where price differences came from and try to figure out how to get the optimal combination of price/features...
intel's naming scheme change will add even more to this problem... fortunately, i personally won't be buying a dell (or any PC, if i could help it) anytime soon.