This was interesting! I sent in my macbook pro for a large amount of repairs. I'll tell you what they were just for fun. So my dad carelessly dropped my macbook pro onto the tile from at least 4 feet high and it messed up pretty bad. No physical damage to the unibody but many internal components were damaged. My dad took the mbp 13" 250 gb 2.53ghz to the apple store and because the screen looked fine but the trackpad was messed up pretty bad, they decided to charge us 400 dollars for tier 2 accidental damage. While that seems like a lot, listen to what they repaired. 1x LCD Screen - Eyesight camera not working (WTF LOL?) 1x 2.53 ghz logicboard - Something wrong with the cpu. 1x 250 gb hard drive - They magically replaced the 250 gb with a 320 gb.. for F-F-F-FREE!! 2x 2 GB Ram - Dont know what was wrong 1x Trackpad - Was broken from the fall. 1x Airport Card - Was working fine for me, I guess not for apple. 1x Bottom Plate Brushed up the aluminum unibody case, removing dents =) Although this wasn't my fault and the money to replace this computer came from my dad, we were VERY lucky that everything "appeared" to be okay with my laptop. Hence, the $400 dollar replacement fee. Knowing apple, wouldn't they normally charge more than the value of the laptop for these things to be replaced? New screen, logic board, ram, even a 70 GB increase in my hard drive =p. Has anybody had any positive experiences with apple care? Anything else to share? Thanks for reading! EDIT: Penter's post reminded me to say that I am still under the Apple Care Warranty.