iOS 10 Visual Voicemail Won't Stay Deleted

Discussion in 'iOS 10' started by Resist, Feb 26, 2017.

  1. Resist, Feb 26, 2017
    Last edited: Feb 26, 2017

    Resist macrumors 68030

    Jan 15, 2008
    I have one Visual Voicemail (wrong number), on my new iPhone 7 Plus with iOS 10.2.1 keep popping back up almost immediately after I delete it. I've searched the Internet for a fix and discovered this same issue in previous iOS's. I contacted my carrier and they show no voicemails for me on their side and they tried some troubleshooting to no avail. Anyone else having this same issue?
  2. Heavy Fluid macrumors 6502

    Jun 18, 2008
    I wish that I could help you with this. I had the exact same thing and I don't remember what I did to get rid of it. Have you gotten any voicemails since? I think that is how I was able to delete it. Can your carrier reset your mailbox?
  3. Resist thread starter macrumors 68030

    Jan 15, 2008
    Yes, my carrier reset things on their end and ran me through some troubleshooting, nothing worked. I've even called my cell on another phone and left myself voicemails and was able to delete them. My carrier, T-Mobile, said they could replace my phone if no fix is found even though even said it was an iOS10 issue. But I really don't want to have to go through the setup process all over again with a new phone.
  4. Resist thread starter macrumors 68030

    Jan 15, 2008
    Now all of a sudden out of the blue I was able to delete the voicemail and keep it deleted. Very odd.
  5. C DM macrumors Westmere

    Oct 17, 2011
  6. Ebbole macrumors newbie


    Sep 12, 2017
    Happened to me just now. Enter airplane mode. then can delete and clear. Not sure if it works with all models and OS.

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