Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MacRumors

macrumors bot
Original poster
Apr 12, 2001
67,849
38,500


Apple's new Mail sorting features in iOS 18.2 are notably absent from both iPadOS 18.2 and macOS Sequoia 15.2, raising questions about the company's rollout strategy for the email management system.

mail-categories-macos.jpg

The new feature automatically sorts emails into four distinct categories: Primary, Transactions, Updates, and Promotions, with the aim of helping iPhone users better organize their inboxes. Devices that support Apple Intelligence also surface priority messages as part of the new system.

Users on iPhone who updated to iOS 18.2 have the features. However, iPad and Mac users who updated their devices with the software that Apple released concurrently with iOS 18.2 will have noticed their absence. iPhone users can easily switch between categorized and traditional list views, but iPad and Mac users are limited to the standard chronological inbox layout.

The omission is especially odd because Apple used an example of the feature running in macOS when it announced in late October the first set of Apple Intelligence features available with the release of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1.

Noting the disparity, Bloomberg's Mark Gurman suggests that engineering resources might be behind the selective rollout, rather than technical limitations. Indeed, implementing the feature on iPad in particular shouldn't require significant additional development effort.


Apple typically strives to maintain feature parity across its ecosystem, particularly for core applications like Mail, so it remains a curious state of affairs, and Apple has not provided any updated timeline for when the new Mail features might expand to other platforms.

Article Link: iOS 18.2 Mail Sorting Features Strangely Absent on iPad and Mac
 
Last edited:
  • Haha
Reactions: antiprotest
Apple is an absolutely massive entity. How is it chronically stretched so thin in even the most mundane areas of development? Hire more engineers.
Agree they look like they are dropping the ball frequently enough, but throwing more engineers at the problem is not necessarily the answer. The priorities for the organization need to align with the desired outcomes, and those are set from the top.

As for this feature, not a great loss to me. I prefer simple chrono ordering for my mail.
 
Siri on iOS isn't even consistent with the difference voices in the enhanced 18.2 version and mixed responses with the non-enhanced version
 
  • Like
Reactions: Le0M and Dj64Mk7
I'll add to this, why hasn't this supposed wonderful iOS 18 photos update made to the mac? I almost universally do my photo sorting/viewing/editing on mac and not my phone, yet they didn't change anything on macOS.

Siri on iOS isn't even consistent with the difference voices in the enhanced 18.2 version and mixed responses with the non-enhanced version

I have Apple AI turned off, and I've noticed different Siri voices and tones in different places.
 
Noting the disparity, Bloomberg's Mark Gurman suggests that engineering resources might be behind the selective rollout, rather than technical limitations.
Unfortunately from what heard from industrial sources (who requested to stay anonymous), they ran into major issues when running mail sorting on macOS and iPadOS. The sorting feature is all done on device via neural engine so unfortunately Intel Macs will not get this feature (unless they could figure something out).

They are aiming for 18.3 release for macOS and iPadOS mail sorting and future betas, HOPEFULLY should have this if they don’t have any additional bug that arises.
 
Luv mail sorting it’s a game changer plus Genmoji is tons of fun and creating genmoji of friends and families is amazingly accurate. Showed yesterday a bunch of people and they were like “wow! how’d you do that!”
 
  • Like
Reactions: HMFIC03
This feature isn’t available to everyone. For example, users in Poland don’t have access to it because Apple didn’t translate it into Polish. To use it, you need to switch the Mail app’s language to English. Apple has been increasingly dividing features by region, and it’s more noticeable now than ever before.
 
What happened to Apple only launching something when it's ready? That used to be one of their biggest perks compared to competition. Nowadays they release half finished software and expect the average user to understand that X or Y is only coming in Q X of year Y and only on device Z.

That's not how you get people engaged and instead alienates.

In this example I wouldn't even bother with categories if I can't even use it on the main productivity device.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.