iOS 8.4 broke push email?

Discussion in 'iOS 8' started by yalag, Jul 1, 2015.

  1. yalag macrumors 65816

    Joined:
    Nov 18, 2007
    #1
    I have google apps paid account, I setup my gmail as an exchange account on iOS. I used to get push before 8.4, now it stopped working.

    It stopped for both my iphone and ipad. Anyone else?
     
  2. Jades macrumors 6502

    Joined:
    Oct 15, 2012
    #2
    I am having the exact same issue with google apps

    Don't have other email accounts so can't narrow it down. But it's driving me nuts.
     
  3. Suicidal Hamster macrumors newbie

    Suicidal Hamster

    Joined:
    Jul 2, 2015
    #3
    exact same thing here. I added an icloud push account and that works, only seems to be happening with google apps and their push. Did this on my ipad and my iphone
     
  4. \-V-/ Suspended

    \-V-/

    Joined:
    May 3, 2012
    #4
    I have issues with Google apps. I never get push notifications in Hangouts ... I always have to check the app manually to see if I got any new messages. Every other app works fine so it has to be something with Google. :/
     
  5. ckavanas macrumors member

    Joined:
    Sep 13, 2013
    #5
    I'm having the same problem as well: Google Apps push email stopped working with 8.4.

    Glad it's not just me.... Guess we'll be without it for a while
     
  6. fastbagger macrumors member

    fastbagger

    Joined:
    May 13, 2015
  7. fastbagger macrumors member

    fastbagger

    Joined:
    May 13, 2015
    #7
    FYI everyone Google is currently investigating this issue.
     
  8. Cmd-Z macrumors 6502

    Cmd-Z

    Joined:
    Nov 14, 2014
    Location:
    Coyote, CA
    #8
    There is a long-standing thread in Apple Communities on this topic, apparently Gmail push problems have existed prior to 8.4. On the last page a user posts their dialog with Google on the matter, and posted two links to resolve this by setting up an "Apple Push Certificate". This does not apply to me since I'm not a Google Apps user, but for those that are take a look at these two Google articles which seem to solve the issue according the the AC user who posted them:

    “Set up IOS Sync for Google Apps”
    https://support.google.com/a/answer/6088059?hl=en

    “Apple Push Certificate Setup Flow”
    https://support.google.com/a/answer/6080359


    For reference, here's the Apple Communities thread (last page, look at "obx12's" post):

    https://discussions.apple.com/thread/6563157?start=60&tstart=0
     
  9. Suicidal Hamster macrumors newbie

    Suicidal Hamster

    Joined:
    Jul 2, 2015
    #9
    for anyone that needs to get email instantly, what i did was create a @icloud.com account and i forwarded all of my google apps mail to that. sucks that i have to delete it twice but at least im getting my mail
     
  10. paulg1981 macrumors member

    Joined:
    Nov 16, 2014
    #10
    Same issue here :-|

    Getting increasingly annoyed as the days since release go by, I have the gmail app installed for now.
     
  11. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #11
    I had the same issue but found that if I went into Mail, Contacts, Calendars settings then to Fetch new Data and switched the Google account from push to fetch and back to push again it started working. Fingers crossed it's been OK since!
     
  12. paulg1981 macrumors member

    Joined:
    Nov 16, 2014
    #12
    Thanks for the suggestion, I tried it but still no push after toggling and sending myself an email from another account. Grrrr
     
  13. fastbagger macrumors member

    fastbagger

    Joined:
    May 13, 2015
    #13
    Paul what I am doing for now, instead of the terrible Gmail app I am using the Outlook app works awesome give it a try.
     
  14. blasto333 macrumors regular

    Joined:
    Jan 3, 2004
  15. paulg1981 macrumors member

    Joined:
    Nov 16, 2014
    #15
    I saw that it had been well reviewed, I am a little hesitant because I used a few shared calendars with google apps, ie my family members each have their own and I can view them in my calendar app on iphone as well edit them if needed. I have yet to find a client (besides using google apps exchange) for the iphone that works well with shared calenders natively.

    Quite frankly the only reason I am paying google is to use the push email feature on our iphones, all the other benefits are negligible in my opinion. I really hope this get fixed quickly but I will take a look at Outlook, thanks for the suggestion.
     
  16. Rhonindk macrumors 68020

    Rhonindk

    Joined:
    Oct 3, 2014
    Location:
    Bloom County: Meadow Party
    #16
    Working fine on my Mini 2 (8.3) but failing on my 6+ (8.4).
    Looks like another chapter in the Apple vs. Google adventure series.
     
  17. Ipadlover29 macrumors 6502a

    Joined:
    May 28, 2011
    #17
    Push email is much better than it was on 8.3. I've only noticed once that for my gmail account I didn't get the notification at the same time on my phone and iPad. iPad got it 5 minutes before the iPhone.
     
  18. Rigby macrumors 601

    Joined:
    Aug 5, 2008
    Location:
    San Jose, CA
    #18
    FYI, push email no longer works with my outlook.com account (configured to use Exchange Activesync) either. I tried turning the setting off and back on, but it still doesn't work. Emails used to get pushed to the phone within seconds with iOS 8.3.

    iOS 8.4 seems to have a lot of issues. Add all the troubles people are having with iTunes 12.2 and Apple Music ... I'm really wondering what's going on at Apple. Their QA has become terrible. Perhaps they should focus less on giving $17,000 gold watches to celebrities and more on testing their software before releasing it.
     
  19. fastbagger macrumors member

    fastbagger

    Joined:
    May 13, 2015
    #19
    Rigby my Outlook is pushing and working fine. Just always had a delay in sending mail. To be honest I have been thinking for a while to drop Google entirely for Outlook or iCloud. Only issue with iCloud is I am worried about reliability of email actually being delivered. On iCloud last week a friend sent me a "girly" email and it never delivered to my iCloud inbox so I know Apple is still silent filtering and I do not like that.

    Almost seems as if Google is pushing everyone to use there terrible Gmail app. My issue is I can't see the text as too small.
     
  20. jayinla macrumors regular

    Joined:
    Sep 17, 2010
    #20
    Question for those using the paid Google Apps. Can you just use a personal gmail address of do you have to have a business domain email address?
     
  21. Jades macrumors 6502

    Joined:
    Oct 15, 2012
    #21
    Unfortunately it has to be a business domain
     
  22. Rigby macrumors 601

    Joined:
    Aug 5, 2008
    Location:
    San Jose, CA
    #22
    Well, it wasn't for me. But I just deleted the account on the iPhone and recreated it from scratch. Now push is working again. Weird.
    Push on outlook.com has always been very fast for me (when sending a test mail from my computer I usually hear the chime on the phone within 10 seconds).
    I'm quite happy with outlook.com. iCloud doesn't compare when it comes to email functionality.
     
  23. fastbagger macrumors member

    fastbagger

    Joined:
    May 13, 2015
    #23
    I agree iCloud does not compare to Outlook. To me Microsoft is the email pioneer and light years ahead of others.

    Out of curiosity what hosting company is everyone using to host there domains? I started with GoDaddy than moved my domain over to Google Domains (which is in beta). I wonder if the hosting company is playing an issue with the email issues?
     
  24. Jajomafa macrumors newbie

    Joined:
    Jul 5, 2015
    #24
    Hi. For me, email is working fine sending and receiving from my Google paid account in my iPhon. But it doesn't synch contacts or calendar. I can't even see my account as an option from the address book or the calendar app.
     
  25. yalag thread starter macrumors 65816

    Joined:
    Nov 18, 2007
    #25
    But are you getting push?
     

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