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iOS 8.4 broke push email?

yalag

macrumors 65816
Original poster
Nov 18, 2007
1,367
57
I have google apps paid account, I setup my gmail as an exchange account on iOS. I used to get push before 8.4, now it stopped working.

It stopped for both my iphone and ipad. Anyone else?
 

Jades

macrumors 6502
Oct 15, 2012
317
51
I am having the exact same issue with google apps

Don't have other email accounts so can't narrow it down. But it's driving me nuts.
 
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Suicidal Hamster

macrumors newbie
Jul 2, 2015
3
0
exact same thing here. I added an icloud push account and that works, only seems to be happening with google apps and their push. Did this on my ipad and my iphone
 
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\-V-/

Suspended
May 3, 2012
3,155
2,689
I have issues with Google apps. I never get push notifications in Hangouts ... I always have to check the app manually to see if I got any new messages. Every other app works fine so it has to be something with Google. :/
 
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ckavanas

Suspended
Sep 13, 2013
34
1
I'm having the same problem as well: Google Apps push email stopped working with 8.4.

Glad it's not just me.... Guess we'll be without it for a while
 
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Cmd-Z

macrumors 6502
Nov 14, 2014
498
526
Coyote, CA
There is a long-standing thread in Apple Communities on this topic, apparently Gmail push problems have existed prior to 8.4. On the last page a user posts their dialog with Google on the matter, and posted two links to resolve this by setting up an "Apple Push Certificate". This does not apply to me since I'm not a Google Apps user, but for those that are take a look at these two Google articles which seem to solve the issue according the the AC user who posted them:

“Set up IOS Sync for Google Apps”
https://support.google.com/a/answer/6088059?hl=en

“Apple Push Certificate Setup Flow”
https://support.google.com/a/answer/6080359


For reference, here's the Apple Communities thread (last page, look at "obx12's" post):

https://discussions.apple.com/thread/6563157?start=60&tstart=0
 
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Suicidal Hamster

macrumors newbie
Jul 2, 2015
3
0
for anyone that needs to get email instantly, what i did was create a @icloud.com account and i forwarded all of my google apps mail to that. sucks that i have to delete it twice but at least im getting my mail
 
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paulg1981

macrumors regular
Nov 16, 2014
114
33
Same issue here :-|

Getting increasingly annoyed as the days since release go by, I have the gmail app installed for now.
 
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Phil A.

Moderator
Staff member
Apr 2, 2006
5,641
2,631
Shropshire, UK
I had the same issue but found that if I went into Mail, Contacts, Calendars settings then to Fetch new Data and switched the Google account from push to fetch and back to push again it started working. Fingers crossed it's been OK since!
 
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paulg1981

macrumors regular
Nov 16, 2014
114
33
I had the same issue but found that if I went into Mail, Contacts, Calendars settings then to Fetch new Data and switched the Google account from push to fetch and back to push again it started working. Fingers crossed it's been OK since!
Thanks for the suggestion, I tried it but still no push after toggling and sending myself an email from another account. Grrrr
 
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fastbagger

macrumors regular
May 13, 2015
193
80
Same issue here :-|

Getting increasingly annoyed as the days since release go by, I have the gmail app installed for now.

Paul what I am doing for now, instead of the terrible Gmail app I am using the Outlook app works awesome give it a try.
 
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paulg1981

macrumors regular
Nov 16, 2014
114
33
Paul what I am doing for now, instead of the terrible Gmail app I am using the Outlook app works awesome give it a try.

I saw that it had been well reviewed, I am a little hesitant because I used a few shared calendars with google apps, ie my family members each have their own and I can view them in my calendar app on iphone as well edit them if needed. I have yet to find a client (besides using google apps exchange) for the iphone that works well with shared calenders natively.

Quite frankly the only reason I am paying google is to use the push email feature on our iphones, all the other benefits are negligible in my opinion. I really hope this get fixed quickly but I will take a look at Outlook, thanks for the suggestion.
 
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Ipadlover29

macrumors 6502a
May 28, 2011
844
217
Push email is much better than it was on 8.3. I've only noticed once that for my gmail account I didn't get the notification at the same time on my phone and iPad. iPad got it 5 minutes before the iPhone.
 
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Rigby

macrumors 603
Aug 5, 2008
5,372
8,335
San Jose, CA
FYI, push email no longer works with my outlook.com account (configured to use Exchange Activesync) either. I tried turning the setting off and back on, but it still doesn't work. Emails used to get pushed to the phone within seconds with iOS 8.3.

iOS 8.4 seems to have a lot of issues. Add all the troubles people are having with iTunes 12.2 and Apple Music ... I'm really wondering what's going on at Apple. Their QA has become terrible. Perhaps they should focus less on giving $17,000 gold watches to celebrities and more on testing their software before releasing it.
 
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fastbagger

macrumors regular
May 13, 2015
193
80
FYI, push email no longer works with my outlook.com account (configured to use Exchange Activesync) either. I tried turning the setting off and back on, but it still doesn't work. Emails used to get pushed to the phone within seconds with iOS 8.3.

iOS 8.4 seems to have a lot of issues. Add all the troubles people are having with iTunes 12.2 and Apple Music ... I'm really wondering what's going on at Apple. Their QA has become terrible. Perhaps they should focus less on giving $17,000 gold watches to celebrities and more on testing their software before releasing it.

Rigby my Outlook is pushing and working fine. Just always had a delay in sending mail. To be honest I have been thinking for a while to drop Google entirely for Outlook or iCloud. Only issue with iCloud is I am worried about reliability of email actually being delivered. On iCloud last week a friend sent me a "girly" email and it never delivered to my iCloud inbox so I know Apple is still silent filtering and I do not like that.

Almost seems as if Google is pushing everyone to use there terrible Gmail app. My issue is I can't see the text as too small.
 
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jayinla

macrumors regular
Sep 17, 2010
131
65
Question for those using the paid Google Apps. Can you just use a personal gmail address of do you have to have a business domain email address?
 
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Jades

macrumors 6502
Oct 15, 2012
317
51
Question for those using the paid Google Apps. Can you just use a personal gmail address of do you have to have a business domain email address?

Unfortunately it has to be a business domain
 
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Rigby

macrumors 603
Aug 5, 2008
5,372
8,335
San Jose, CA
Rigby my Outlook is pushing and working fine.
Well, it wasn't for me. But I just deleted the account on the iPhone and recreated it from scratch. Now push is working again. Weird.
Just always had a delay in sending mail.
Push on outlook.com has always been very fast for me (when sending a test mail from my computer I usually hear the chime on the phone within 10 seconds).
To be honest I have been thinking for a while to drop Google entirely for Outlook or iCloud.
I'm quite happy with outlook.com. iCloud doesn't compare when it comes to email functionality.
 
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fastbagger

macrumors regular
May 13, 2015
193
80
I agree iCloud does not compare to Outlook. To me Microsoft is the email pioneer and light years ahead of others.

Out of curiosity what hosting company is everyone using to host there domains? I started with GoDaddy than moved my domain over to Google Domains (which is in beta). I wonder if the hosting company is playing an issue with the email issues?
 
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Jajomafa

macrumors newbie
Jul 5, 2015
1
0
Hi. For me, email is working fine sending and receiving from my Google paid account in my iPhon. But it doesn't synch contacts or calendar. I can't even see my account as an option from the address book or the calendar app.
 
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yalag

macrumors 65816
Original poster
Nov 18, 2007
1,367
57
Hi. For me, email is working fine sending and receiving from my Google paid account in my iPhon. But it doesn't synch contacts or calendar. I can't even see my account as an option from the address book or the calendar app.

But are you getting push?
 
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